Sudden 'loss' of user data

[b]

Cannot access any data under 'my documents' any more.
Computer seems to have lost access to all relevant data.
The data is physically still there but I cannot access it
as folders have been replaced. I can also not search for
it and copy it. If it is not possible to fix the problem
and somehow reconnect the correct data to 'my documents',
is there a chance of at least saving the data that used to
be in these files? Is there a software which does what
windows explorer does?
Thanx
..

 

[Ronnie Vernon MVP]

Cannot access any data under 'my documents' any more.
Computer seems to have lost access to all relevant data.
The data is physically still there but I cannot access it
as folders have been replaced. I can also not search for
it and copy it. If it is not possible to fix the problem
and somehow reconnect the correct data to 'my documents',
is there a chance of at least saving the data that used to
be in these files? Is there a software which does what
windows explorer does?
Thanx
.

Have you recently created, deleted or changed the User Accounts on the
system? If so and you are logging in with a different user account, you can
simply take ownership of those folders and files to regain access to them.
The following article will guide you.

HOW TO: Take Ownership of a File or Folder in Windows XP
http://support.microsoft.com/?id=308421

--
Ronnie Vernon
Microsoft MVP
Windows Shell/User

Please reply to the newsgroup so all may benefit.
http://www.dts-l.org
http://www.mvps.org

 

[Guest]

Ronnie, Thanks.

The problem is that these folder do not appear anymore
(they have been replaced by empty ones). And no, I have
not recently changed or introduced new users...

What do you think?

 

[Ronnie Vernon MVP]

Ronnie, Thanks.

The problem is that these folder do not appear anymore
(they have been replaced by empty ones). And no, I have
not recently changed or introduced new users...

You said "The data is physically still there but I cannot access it".
Could you explain this further. If you can see these files, what happens
when you try to access them?

--
Ronnie Vernon
Microsoft MVP
Windows Shell/User

Please reply to the newsgroup so all may benefit.
http://www.dts-l.org
http://www.mvps.org

 

[Shorty]

I had a similar problem twice--last time yesterday. Yesterday when I went
to my computer it had shut down with no intervention. When I re-booted all
of my documents in "My Documents" were gone----Word, Excel, MS Money, My
photos---all gone!. The same thing had happened 2 months ago at the end of
May. (I wonder if it was the same calendar date---May 31?)(No 31 in June)
Fortunately I had some critical backups. I no longer use the My Documents
default, I have a new folder for all of my documents. I downloaded a trojan
killer "The Killer" and it found about 12 Trojan Horses that Norton seems to
have missed. The names of some of Trojan Horses included n-Case, Dylicm,
Gsim, VB.nt, VB.oq and Dyflia.
After deleting those files I had several problems: I was unable to open many
of my programs (Outlook, Explorer, Word). I was unable to have the system
shut down so I physically powered it off. On restart it went through the
disk checker and my desktop returned with a message that my registry had
been damaged and to click on a option to repair. I have no idea where the
message came from. Anyhow everything worked fine since them. If you have
any info on this please email directly at (e-mail address removed).

 

[Guest]

Hank,

Thank you for your advice. I currently cannot install any
software and the system wont even let me run an online
virus test (may be you know of one that works). I am
pretty sure I cought a virus by now. I dont mind re-
installing everything, but I need to get to my 'my
documents' and pst files (outlook), can you advice further?

thanks a million,

Bernie

 

[Rock]

Hank,

Thank you for your advice. I currently cannot install any
software and the system wont even let me run an online
virus test (may be you know of one that works). I am
pretty sure I cought a virus by now. I dont mind re-
installing everything, but I need to get to my 'my
documents' and pst files (outlook), can you advice further?

thanks a million,

Bernie



Yesterday when I went


When I re-booted all


Excel, MS Money, My


ago at the end of


31?)(No 31 in June)


the My Documents


downloaded a trojan


that Norton seems to


n-Case, Dylicm,


unable to open many


to have the system


went through the


my registry had


no idea where the


them. If you have

Use Stinger by Mcafee. It goes on a a floppy disk. This only checks
for a limited number of viruses but hopefully it will clean your system
enough to allow you to run the AV you have in Safe Mode.