Stuck in update loop

[Al Schmidt]

I seem to be stuck in a loop doing an update. The update is described as

Vulnerability in Microsoft Internet Information Services using Active Server
Pages Could Allow Remote Code Execution (917537)

Not long after the update finishes, the shield with the ! shows up again
with the same update. What do I do to get out of this loop?

Al

 

[TaurArian [MS-MVP]]

How to troubleshoot Windows Update or Microsoft Update when you are
repeatedly offered an update
http://support.microsoft.com/?kbid=910339

Windows Update already installed
http://www.updatexp.com/windows-update-already-installed.html

Windows Update says the update is still needed
http://www3.telus.net/dandemar/needagain.htm


--
==================================
TaurArian [MS-MVP] 2005-2007 - Australia
==================================
http://www.dts-l.org/goodpost.htm
"Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
(Links to web pages and MSKB Articles are posted for the purposes of keeping
the information current)

 

[Al Schmidt]

Thanks, I have now tried all of these options and I still get that update
shown to me.

back to searching Microsoft. When I try email support Microsoft, they tell
me to go to HP, the computer MFGR for support??

How to troubleshoot Windows Update or Microsoft Update when you are
repeatedly offered an update
http://support.microsoft.com/?kbid=910339

Windows Update already installed
http://www.updatexp.com/windows-update-already-installed.html

Windows Update says the update is still needed
http://www3.telus.net/dandemar/needagain.htm


--
==================================
TaurArian [MS-MVP] 2005-2007 - Australia
==================================
http://www.dts-l.org/goodpost.htm
"Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
(Links to web pages and MSKB Articles are posted for the purposes of
keeping the information current)

I seem to be stuck in a loop doing an update. The update is described as

Vulnerability in Microsoft Internet Information Services using Active
Server Pages Could Allow Remote Code Execution (917537)

Not long after the update finishes, the shield with the ! shows up again
with the same update. What do I do to get out of this loop?

Al

 

[Ken Blake, MVP]

When I try email support Microsoft,
they tell me to go to HP, the computer MFGR for support??

Microsoft provides no support for OEM versions. You can't call them with a
problem, but instead have to get any needed support from your OEM; that
support may range anywhere between good and non-existent. Or you can get
support elsewhere, such as in these newsgroups.