Strange freeze situation-HELP

G

Guest

Since yesterday (8/17), my computer (WinXP SP2) has started to freeze for
about 1 minute, no matter what I am doing and then works, freezes again,
works, freezes again. The only thing I can think of is that I un-installed
Weather Desktop, which slowed down the computer at start up. I've ran my
anti-virus program & Microsoft's new Anti-spyware and nothing! No virus, no
spyware. It is very frustrating to do anything on the computer, knowing it
will freeze at any moment. PLEASE HELP!
 
F

Frank Saunders, MS-MVP, IE/OE

5hulses said:
Since yesterday (8/17), my computer (WinXP SP2) has started to freeze
for about 1 minute, no matter what I am doing and then works, freezes
again, works, freezes again. The only thing I can think of is that I
un-installed Weather Desktop, which slowed down the computer at start
up. I've ran my anti-virus program & Microsoft's new Anti-spyware
and nothing! No virus, no spyware. It is very frustrating to do
anything on the computer, knowing it will freeze at any moment.
PLEASE HELP!

First eliminate any spyware.
What You Should Know About Spyware
http://www.microsoft.com/athome/security/spyware/devioussoftware.mspx

CAUTION!!!!! Removing some spyware can damage the Winsock stact. Before
you try to remove spyware using any of these programs , download a copy of
LSP-Fix - a free program to repair damaged Winsock 2 stacks (all Windows
versions)
http://www.cexx.org/lspfix.htm
Winsockfix for W95, W98, ME, NT, 2000, XP
http://www.tacktech.com/pub/winsockfix/WinsockFix.zip
Directions here: http://www.tacktech.com/display.cfm?ttid=257
WinXP:
Get WinSockxpFix
http://www.spychecker.com/program/winsockxpfix.html
How to Reset Internet Protocol (TCP/IP) in Windows XP
http://support.microsoft.com/kb/299357
In WinXP SP2: You can fix Winsock by going to Start | Run and typing
CMD
In the command window type
netsh winsock reset

See
Dealing with Unwanted Malware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

Note that AdAware and SpyBot S & D will each catch some things the other
won't. Also, each needs to be updated with the program's update function
before every use, even when just downloaded. There's also a lot more to do
than just those two programs. CWShredder is also available here:
http://www.intermute.com/products/cwshredder
**Post your HijackThis log to
http://forums.spywareinfo.com/
http://forums.tomcoyote.org/
http://castlecops.com/forum67.html
http://www.wilderssecurity.com/ or the Spyware forum at
http://aumha.net/viewforum.php?f=30 for expert analysis, not here.**
Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder
may be found on this page:
http://aumha.org/a/parasite.htm.

See this link for information about malware:
http://arstechnica.com/articles/paedia/malware.ars

If nothing there helps, please post back to this thread.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/
 
R

Rock

5hulses said:
Since yesterday (8/17), my computer (WinXP SP2) has started to freeze for
about 1 minute, no matter what I am doing and then works, freezes again,
works, freezes again. The only thing I can think of is that I un-installed
Weather Desktop, which slowed down the computer at start up. I've ran my
anti-virus program & Microsoft's new Anti-spyware and nothing! No virus, no
spyware. It is very frustrating to do anything on the computer, knowing it
will freeze at any moment. PLEASE HELP!

In addition to Frank's post you can try some clean boot troubleshooting:
How to Troubleshoot By Using the Msconfig Utility in Windows XP
http://support.microsoft.com/?id=310560

How to perform advanced clean-boot troubleshooting in Windows XP
http://support.microsoft.com/?id=316434
 

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