Stop people from seeing read request in Microsoft Outlook 2003

M

Michael

I have a couple people, at our company, who want to send messages to our
Sales staff, with read receipts, but they don't want the Sales group to get
prompted for the read receipt. They just want the read receipt to
automatically be returned. This way they can avoid having sales people deny
the request and allow the other two people the ability to see if Sales is
reading the required materials. In other words, how do we stop recipients
from seeing read request in Microsoft Outlook 2003? We are running
Microsoft Exchange 2003 Enterprise Edition, for our mail server and Office
2003 on the client machines.


Thanks for your help,

Michael
 
R

Roady [MVP]

You can control this on the machines of the Sales group by Tools-> Options->
tab Preferences-> button E-mail Options...-> button Tracking Options... or
force the setting by using Group Policies. The Group Policy templates
(*.adm) can be found in the Office Resource Kit.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1
 
E

Eggs

I have the same question as originally posted. I can
only seem to make requests for read reciepts or delivery
reciepts. I only want reciepts without requests so that
my clients can't deny delivery or that they read my
emails.

How do I do this?

-Eggs
 
G

Guest

According to everything I have read, including the dialog for Tracking
options in Outlook 2003, internal Exchange server e-mail should automatically
and silently send the read receipt. Why is this not happening? Is this a
bug with outlook XP and 2003?
-Jon

Roady said:
You can control this on the machines of the Sales group by Tools-> Options->
tab Preferences-> button E-mail Options...-> button Tracking Options... or
force the setting by using Group Policies. The Group Policy templates
(*.adm) can be found in the Office Resource Kit.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----
Michael said:
I have a couple people, at our company, who want to send messages to our
Sales staff, with read receipts, but they don't want the Sales group to
get
prompted for the read receipt. They just want the read receipt to
automatically be returned. This way they can avoid having sales people
deny
the request and allow the other two people the ability to see if Sales is
reading the required materials. In other words, how do we stop recipients
from seeing read request in Microsoft Outlook 2003? We are running
Microsoft Exchange 2003 Enterprise Edition, for our mail server and Office
2003 on the client machines.


Thanks for your help,

Michael
 
R

Roady [MVP]

No, it's more like a typo :)

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----
Jon Rausch said:
According to everything I have read, including the dialog for Tracking
options in Outlook 2003, internal Exchange server e-mail should
automatically
and silently send the read receipt. Why is this not happening? Is this a
bug with outlook XP and 2003?
-Jon

Roady said:
You can control this on the machines of the Sales group by Tools->
Options->
tab Preferences-> button E-mail Options...-> button Tracking Options...
or
force the setting by using Group Policies. The Group Policy templates
(*.adm) can be found in the Office Resource Kit.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----
Michael said:
I have a couple people, at our company, who want to send messages to our
Sales staff, with read receipts, but they don't want the Sales group to
get
prompted for the read receipt. They just want the read receipt to
automatically be returned. This way they can avoid having sales people
deny
the request and allow the other two people the ability to see if Sales
is
reading the required materials. In other words, how do we stop
recipients
from seeing read request in Microsoft Outlook 2003? We are running
Microsoft Exchange 2003 Enterprise Edition, for our mail server and
Office
2003 on the client machines.


Thanks for your help,

Michael
 
J

Joe Horton

More on this topic - even though I have my tracking to process receipts as
receivied -many of them sit in my Inbox requiring me to manully delete
them - so my Inbox fills up with receipts and is more annoying than tracking
the email.

Roady said:
No, it's more like a typo :)

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----
Jon Rausch said:
According to everything I have read, including the dialog for Tracking
options in Outlook 2003, internal Exchange server e-mail should
automatically
and silently send the read receipt. Why is this not happening? Is this a
bug with outlook XP and 2003?
-Jon

Roady said:
You can control this on the machines of the Sales group by Tools->
Options->
tab Preferences-> button E-mail Options...-> button Tracking Options...
or
force the setting by using Group Policies. The Group Policy templates
(*.adm) can be found in the Office Resource Kit.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----
I have a couple people, at our company, who want to send messages to our
Sales staff, with read receipts, but they don't want the Sales group to
get
prompted for the read receipt. They just want the read receipt to
automatically be returned. This way they can avoid having sales people
deny
the request and allow the other two people the ability to see if Sales
is
reading the required materials. In other words, how do we stop
recipients
from seeing read request in Microsoft Outlook 2003? We are running
Microsoft Exchange 2003 Enterprise Edition, for our mail server and
Office
2003 on the client machines.


Thanks for your help,

Michael
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top