Stop:...PAGE_FAULT_IN_NONPAGED_AREA - meaning?

M

Michael Volow

Bad problem. Athlon based PC (Shuttle AK31 MB) running Win 2000 boots, gets
to "Windows is starting up screen". When I try to enter password
keystrokes --> no characters!!! USB mouse does seem to work. Booting in any
of the safe modes gets me to the same screen and then it stops. I know the
keyboard is working because it enters characters if I boot with a DOS disk.
If I run W2K recovery process with emergency repair disk get the following
message:

Stop: 0x00000050 (0x00020180, 0x000000000, 0xBFFe47E5, 0X00000000)
PAGE_FAULT_IN_NONPAGED_AREA.

Address BFF41E5 base at ABFFA2000, Date stamp 38441e2a - Setupdd.sys



The following things have NOT worked:
substituting USB keyboard (so it's not a bad PS/2 keyboard driver)
disconnecting all unnecessary cards, drives, and CDROMs, peripherals (SCSI
card, scanner, Firewire drive) and trying again.
Removing and reseating memory chip (512MB DDR).
Switching to one monitor.

(I have a 2 monitor setup (CRT and LCD) with Matrox Millenium P750 2 headed
card)

This all came about 9/27/03 after I tried to uninstall Logitech Mouseware
(no longer using Logitech mouse), couldn't uninstall it, reinstalled it and
was able to then uninstall it. At this point I also reinstalled Kensington
Mouse s/w because my ps/2 trackball was not working well. I also have Wacom
USB tablet with accompanying mouse and s/w

I you are not sure what I should do next tell me where to ask.

I do have a full backup on my firewire drive. Before I wipe the application
partition and re-install W2K, I would like to make sure it's not a hardware
problem. With Win2K could I reinstall the OS in a different directory (eg.
\wintemp, etc), run the backup from there, and restore my entire application
partition from the backup and them delete the \wintemp directory?
 
A

AMD'r

Michael Volow said:
Bad problem. Athlon based PC (Shuttle AK31 MB) running Win 2000 boots, gets
to "Windows is starting up screen". When I try to enter password
keystrokes --> no characters!!! USB mouse does seem to work. Booting in any
of the safe modes gets me to the same screen and then it stops. I know the
keyboard is working because it enters characters if I boot with a DOS disk.
If I run W2K recovery process with emergency repair disk get the following
message:

Stop: 0x00000050 (0x00020180, 0x000000000, 0xBFFe47E5, 0X00000000)
PAGE_FAULT_IN_NONPAGED_AREA.

Address BFF41E5 base at ABFFA2000, Date stamp 38441e2a - Setupdd.sys

<snipped>

I did a Google search on "Page Fault in Nonpaged Area" and it came back with
a pile of responses - everything from IRQ conflicts to bad ram chips. check
it out you might find an answer to your problem, but it may take some trial
and error - no pun intended ;-)

http://www.google.ca/search?hl=en&i...ult+in+Nonpaged+Area&btnG=Google+Search&meta=

AMD'r
 
M

MrToad

Michael said:
Bad problem. Athlon based PC (Shuttle AK31 MB) running Win 2000 boots, gets
to "Windows is starting up screen". When I try to enter password
keystrokes --> no characters!!! USB mouse does seem to work. Booting in any
of the safe modes gets me to the same screen and then it stops. I know the
keyboard is working because it enters characters if I boot with a DOS disk.
If I run W2K recovery process with emergency repair disk get the following
message:

Stop: 0x00000050 (0x00020180, 0x000000000, 0xBFFe47E5, 0X00000000)
PAGE_FAULT_IN_NONPAGED_AREA.

Address BFF41E5 base at ABFFA2000, Date stamp 38441e2a - Setupdd.sys

snip<

From: http://tinyurl.com/l3u

"The Stop 0x50 message indicates that requested data was not in memory.
The system generates an exception error when using a reference to an
invalid system memory address. Defective memory (including main memory,
L2 RAM cache, video RAM) or incompatible software (including remote
control and antivirus software) might cause Stop 0x50 messages."

Also, while cross checking with the parameters "setupdd.sys stop error",
I got this, [which also references possible bad ram module(s)]:

http://support.microsoft.com/?kbid=315335

Try swapping out your existing ram with known/good ram and see if the
problem goes away, if not, then swap out your vid card.
If it's your L2 cache, your processor could be borked.....

HTH
 
M

Michael Volow

Thanks for replying. I just switched video cards, to no effect. I don't
think I have another piece DDR ram to switch.

However, I was checking existing files by means of a Windows 98 boot disk.
What is the exact name of the main Win 2000 kernal executable? If it's
WINNT32.EXE, I can't find this file anywhere on the C: partition. I did
find setupdd.sys. I wonder if something trashed the main executable.

MrToad said:
Michael said:
Bad problem. Athlon based PC (Shuttle AK31 MB) running Win 2000 boots, gets
to "Windows is starting up screen". When I try to enter password
keystrokes --> no characters!!! USB mouse does seem to work. Booting in any
of the safe modes gets me to the same screen and then it stops. I know the
keyboard is working because it enters characters if I boot with a DOS disk.
If I run W2K recovery process with emergency repair disk get the following
message:

Stop: 0x00000050 (0x00020180, 0x000000000, 0xBFFe47E5, 0X00000000)
PAGE_FAULT_IN_NONPAGED_AREA.

Address BFF41E5 base at ABFFA2000, Date stamp 38441e2a - Setupdd.sys

snip<

From: http://tinyurl.com/l3u

"The Stop 0x50 message indicates that requested data was not in memory.
The system generates an exception error when using a reference to an
invalid system memory address. Defective memory (including main memory,
L2 RAM cache, video RAM) or incompatible software (including remote
control and antivirus software) might cause Stop 0x50 messages."

Also, while cross checking with the parameters "setupdd.sys stop error",
I got this, [which also references possible bad ram module(s)]:

http://support.microsoft.com/?kbid=315335

Try swapping out your existing ram with known/good ram and see if the
problem goes away, if not, then swap out your vid card.
If it's your L2 cache, your processor could be borked.....

HTH
 
M

MrToad

Michael said:
Thanks for replying. I just switched video cards, to no effect. I don't
think I have another piece DDR ram to switch.

However, I was checking existing files by means of a Windows 98 boot disk.
What is the exact name of the main Win 2000 kernal executable? If it's
WINNT32.EXE, I can't find this file anywhere on the C: partition. I did
find setupdd.sys. I wonder if something trashed the main executable.

WINNT32.EXE is the windows enviroment installation executable, [it's
found on the Win2K CD], the Win 2000's "Kernal" executable is
"Explorer.exe", [not to be confused with IExplore.exe, the IE browser].

Have you done a {DOS Based} virus scan on this system?
If not, here are some links:

http://www.fireav.com/products/ [a non-freeware solution]

http://www.mazman.com/f-prot/f-prot.html [free]

http://ciac.llnl.gov/ciac/ToolsDOSVirus.html [links to other solutions]
 
M

Michael Volow

I was unable to solve the problem. I went ahead and wiped the partition and
installed Windows XP Prof. I can now type fine, with no hardware changes; so
I guess the problems was a something missing from my Win 2000.

I now have 10-15 hours of re-installing/configuring software (thank you
Microsoft). If it had been a Mac I could have re-installed the OS without
touching the apps.

You'd think that by now with all the brain power devoted to Windows someone
would have written a really good diagnostic program.

Are programs like Goback at all helpful in system recovery?

Thanks again for you help.
MrToad said:
Michael said:
Thanks for replying. I just switched video cards, to no effect. I don't
think I have another piece DDR ram to switch.

However, I was checking existing files by means of a Windows 98 boot disk.
What is the exact name of the main Win 2000 kernal executable? If it's
WINNT32.EXE, I can't find this file anywhere on the C: partition. I did
find setupdd.sys. I wonder if something trashed the main executable.

WINNT32.EXE is the windows enviroment installation executable, [it's
found on the Win2K CD], the Win 2000's "Kernal" executable is
"Explorer.exe", [not to be confused with IExplore.exe, the IE browser].

Have you done a {DOS Based} virus scan on this system?
If not, here are some links:

http://www.fireav.com/products/ [a non-freeware solution]

http://www.mazman.com/f-prot/f-prot.html [free]

http://ciac.llnl.gov/ciac/ToolsDOSVirus.html [links to other solutions]
 
M

MrToad

Michael said:
I was unable to solve the problem. I went ahead and wiped the partition and
installed Windows XP Prof. I can now type fine, with no hardware changes; so
I guess the problems was a something missing from my Win 2000.

I now have 10-15 hours of re-installing/configuring software (thank you
Microsoft). If it had been a Mac I could have re-installed the OS without
touching the apps.

You'd think that by now with all the brain power devoted to Windows someone
would have written a really good diagnostic program.

Are programs like Goback at all helpful in system recovery?

Thanks again for you help.

I've used WinXP's system restore with very good results.
I believe it was based on GoBacks' software, [correct me if I'm wrong].
 

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