Stop: c0000218 {Registry File Failure} The registry cannot load the hive (file):

C

Carlos

IUntil yesterday my computer booted up fine, now I get
this "Stop: c0000218 {Registry File Failure} The registry
cannot load the hive (file): \SystemRoot\System32
\Config\SOFTWARE " - Can anyone tell me how to solve?
 
D

Dave Patrick

If the software hive is corrupt, it may be possible to rename the software
hive found in;
%windir%\system32\config\software
to software.old
then copy the most recent backup found in
%windir%\repair\regback
as
%windir%\system32\config\software

If that fails you can copy/ use the file
%windir%\repair\software
This file is an image of the hive at the time the OS was installed, so you'd
have to reinstall all software. This being the case you might just as well
blow it away and start a new install. (note: this would at least allow you
to start the OS to make any necessary backups prior to wiping the drive.)

To start the Recovery Console, start the computer from the Windows 2000
Setup CD or the Windows 2000 Setup floppy disks. If you do not have Setup
floppy disks and your computer cannot start from the Windows 2000 Setup CD,
use another Windows 2000-based computer to create the Setup floppy disks.
Press ENTER at the "Setup Notification" screen. Press R to repair a Windows
2000 installation, and then press C to use the Recovery Console. The
Recovery Console then prompts you for the administrator password. If you do
not have the correct password, Recovery Console does not allow access to the
computer. If an incorrect password is entered three times, the
RecoveryConsole quits and restarts the computer. Once the password has been
validated, you have full access to the Recovery Console, but limited access
to the hard disk. You can only access the following folders on your
computer: %systemroot% and %windir%


--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft MVP [Windows NT/2000 Operating Systems]

:
| IUntil yesterday my computer booted up fine, now I get
| this "Stop: c0000218 {Registry File Failure} The registry
| cannot load the hive (file): \SystemRoot\System32
| \Config\SOFTWARE " - Can anyone tell me how to solve?
|
 
D

Dave Patrick

If the software hive is corrupt, it may be possible to rename the software
hive found in;
%windir%\system32\config\software
to software.old
then copy the most recent backup found in
%windir%\repair\regback
as
%windir%\system32\config\software

If that fails you can copy/ use the file
%windir%\repair\software
This file is an image of the hive at the time the OS was installed, so you'd
have to reinstall all software. This being the case you might just as well
blow it away and start a new install. (note: this would at least allow you
to start the OS to make any necessary backups prior to wiping the drive.)

To start the Recovery Console, start the computer from the Windows 2000
Setup CD or the Windows 2000 Setup floppy disks. If you do not have Setup
floppy disks and your computer cannot start from the Windows 2000 Setup CD,
use another Windows 2000-based computer to create the Setup floppy disks.
Press ENTER at the "Setup Notification" screen. Press R to repair a Windows
2000 installation, and then press C to use the Recovery Console. The
Recovery Console then prompts you for the administrator password. If you do
not have the correct password, Recovery Console does not allow access to the
computer. If an incorrect password is entered three times, the
RecoveryConsole quits and restarts the computer. Once the password has been
validated, you have full access to the Recovery Console, but limited access
to the hard disk. You can only access the following folders on your
computer: %systemroot% and %windir%


--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft MVP [Windows NT/2000 Operating Systems]

:
| IUntil yesterday my computer booted up fine, now I get
| this "Stop: c0000218 {Registry File Failure} The registry
| cannot load the hive (file): \SystemRoot\System32
| \Config\SOFTWARE " - Can anyone tell me how to solve?
|
 
F

francisco

Dave I have exactly the same problem as posted by Carlos.
My questioin is how do you get in the systemtroot files?
or the place where you can rename the files you mention?
where do you find the back up files?
 
F

francisco

Dave I have exactly the same problem as posted by Carlos.
My questioin is how do you get in the systemtroot files?
or the place where you can rename the files you mention?
where do you find the back up files?
 
F

Francisco

Dave: how can I save or back up my files before wiping the
drive? I am hoping I can fix the problem without loosing
any info in my computer.
 
F

Francisco

Dave: how can I save or back up my files before wiping the
drive? I am hoping I can fix the problem without loosing
any info in my computer.
 
D

Dave Patrick

Inline reply:

:
| Dave I have exactly the same problem as posted by Carlos.
| My questioin is how do you get in the systemtroot files?
| or the place where you can rename the files you mention?
* From the recovery console command prompt navigate to;
%windir%\system32\config\

| where do you find the back up files?
* Navigate to;
%windir%\repair\regback\
or
%windir%\repair\
 
D

Dave Patrick

Inline reply:

:
| Dave I have exactly the same problem as posted by Carlos.
| My questioin is how do you get in the systemtroot files?
| or the place where you can rename the files you mention?
* From the recovery console command prompt navigate to;
%windir%\system32\config\

| where do you find the back up files?
* Navigate to;
%windir%\repair\regback\
or
%windir%\repair\
 
D

Dave Patrick

Either from a parallel install of Windows 2000 or this may help.
http://www.sysinternals.com/ntw2k/freeware/ntfsdos.shtml

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft MVP [Windows NT/2000 Operating Systems]

:
| Dave: how can I save or back up my files before wiping the
| drive? I am hoping I can fix the problem without loosing
| any info in my computer.
 
D

Dave Patrick

Either from a parallel install of Windows 2000 or this may help.
http://www.sysinternals.com/ntw2k/freeware/ntfsdos.shtml

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft MVP [Windows NT/2000 Operating Systems]

:
| Dave: how can I save or back up my files before wiping the
| drive? I am hoping I can fix the problem without loosing
| any info in my computer.
 
F

francisco

can you explain a parallel install? I went to the address
you gave me, it talks about NTFS for windows 95 and 98, I
have 2000. Still couldn't find what to do.
 
F

francisco

can you explain a parallel install? I went to the address
you gave me, it talks about NTFS for windows 95 and 98, I
have 2000. Still couldn't find what to do.
 
G

Guest

Dave: I can get in the c:\winnt after that I have a few
commands i can access. Systemroot command doesn't respond.
How caqn i navigate through the %windir%\repair\regback\
or
%windir%\repair\ files?
Also can you explain parallel installation where can i
find out how to do it?
 
G

Guest

Dave: I can get in the c:\winnt after that I have a few
commands i can access. Systemroot command doesn't respond.
How caqn i navigate through the %windir%\repair\regback\
or
%windir%\repair\ files?
Also can you explain parallel installation where can i
find out how to do it?
 
D

Dave Patrick

You'll want to read the rest of the page. You'll need to boot from a dos
disk and then run the utility.

A parallel install is a new instance of the operating system installed
preferably on another partition or in another directory (like \winnt2)

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft MVP [Windows NT/2000 Operating Systems]

:
| can you explain a parallel install? I went to the address
| you gave me, it talks about NTFS for windows 95 and 98, I
| have 2000. Still couldn't find what to do.
 
D

Dave Patrick

You'll want to read the rest of the page. You'll need to boot from a dos
disk and then run the utility.

A parallel install is a new instance of the operating system installed
preferably on another partition or in another directory (like \winnt2)

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft MVP [Windows NT/2000 Operating Systems]

:
| can you explain a parallel install? I went to the address
| you gave me, it talks about NTFS for windows 95 and 98, I
| have 2000. Still couldn't find what to do.
 
D

Dave Patrick

From a command prompt;
cd %windir%\repair\regback
and or
cd %windir%\repair

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft MVP [Windows NT/2000 Operating Systems]

| Dave: I can get in the c:\winnt after that I have a few
| commands i can access. Systemroot command doesn't respond.
| How caqn i navigate through the %windir%\repair\regback\
| or
| %windir%\repair\ files?
| Also can you explain parallel installation where can i
| find out how to do it?
 
D

Dave Patrick

From a command prompt;
cd %windir%\repair\regback
and or
cd %windir%\repair

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft MVP [Windows NT/2000 Operating Systems]

| Dave: I can get in the c:\winnt after that I have a few
| commands i can access. Systemroot command doesn't respond.
| How caqn i navigate through the %windir%\repair\regback\
| or
| %windir%\repair\ files?
| Also can you explain parallel installation where can i
| find out how to do it?
 
D

Dave Patrick

Won't exist unless you created the backups before hand. You can backup your
reg and create the ERD by going to; Programs|Accessories|System
Tools|Backup, then choose ERD, then if you check the box for "Also
backup....", then the reg will also be backed up to
%windir%\repair\RegBack
leaving the
%windir%\repair\
directory files intact as original installation.


--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft MVP [Windows NT/2000 Operating Systems]
http://www.microsoft.com/protect.

:
|
| Hi,
|
| I am new to this forum.
|
| I work as an NT techie at a companie and today I had this same problem
| on a server after it had run a automatic windows update.
| As far as I can say it had upgraded a few security things for data
| access.
|
| I tried to follow your recomendation but I immediatly ran into
| problems.
|
| On my win2k server platform there were no
| %windir%\repair\regback\
|
| Could you please tell me why? I mean is there some software that don't
| run that makes registry backups or something like that?
|
| I have also checked on a few other servers after I managed to get the
| server up and running using the
| %windir%\system32\config\software.sav
| and they don't have the regback directory either.
|
| It would be really nice to know that there is a registry backup on
| every server.
|
| Hope you can help out.
|
|
| Screemer
| ------------------------------------------------------------------------
|
| ------------------------------------------------------------------------
| View this thread: http://www.mcse.ms/message199612.html
|
 

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