Stop 7b then Stop 24 disallows running setup.

G

Guest

I got a blue screen saying STOP: 7b and tried accessing the recovery console,
as instructed, by booting from my OS CD but then I got STOP: 24 (NTFS error.)
How can I recover my system with these two blocks? I have a diskette utility
that will recover my Master boot sector, but am reluctant to use it. Will it
work? Is there an alternate solution?
 
D

Dave Patrick

Try creating a boot disk. For the floppy to successfully boot Windows 2000
the disk must contain the "NT" boot sector. Format a diskette (on a Windows
2000 machine, not a DOS/Win9x, so the NT boot sector gets written to the
floppy), and copy Windows 2000 versions of ntldr, ntdetect.com, and boot.ini
to it. Edit the boot.ini to give it a correct ARC path for the machine you
wish to boot. Below is an example of boot.ini. The default is to start the
operating system located on the first partition of the primary or first
drive (drive0). Then drive0 partition 2 and so on.

[boot loader]
timeout=10
default=multi(0)disk(0)rdisk(0)partition(1)\WINNT
[operating systems]
multi(0)disk(0)rdisk(0)partition(1)\WINNT="Windows 2000 0,1"
multi(0)disk(0)rdisk(0)partition(2)\WINNT="Windows 2000 0,2"
multi(0)disk(0)rdisk(1)partition(1)\WINNT="Windows 2000 1,1"
multi(0)disk(0)rdisk(1)partition(2)\WINNT="Windows 2000 1,2"

Another possibility is to try loading the controller driver also from
floppy. For the floppy to successfully boot Windows 2000 the disk must
contain the "NT" boot sector. Format a diskette (on a Windows 2000 machine,
not a DOS/Win9x, so the "NT" boot sector gets written to the floppy), then
copy ntldr, ntdetect.com, and boot.ini to it. Edit the boot.ini to give it a
correct ARC path for the machine you wish to boot.

In order for this to work you'll want to change the arc path in boot.ini
from multi syntax to scsi syntax to indicate that Windows 2000 will load a
boot device driver and use that driver to access the boot partition. Then
also copy the correct manufacturer controller driver to the floppy but
renamed to ntbootdd.sys


Something like this below;

[boot loader]
timeout=10
default=scsi(0)disk(0)rdisk(0)partition(1)\windows
[operating systems]
scsi(0)disk(0)rdisk(0)partition(1)\WINNT="Windows 2000 0,1"
scsi(0)disk(0)rdisk(0)partition(2)\WINNT="Windows 2000 0,2"
scsi(0)disk(1)rdisk(0)partition(1)\WINNT="Windows 2000 1,1"
scsi(0)disk(1)rdisk(0)partition(2)\WINNT="Windows 2000 1,2"


--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
|I got a blue screen saying STOP: 7b and tried accessing the recovery
console,
| as instructed, by booting from my OS CD but then I got STOP: 24 (NTFS
error.)
| How can I recover my system with these two blocks? I have a diskette
utility
| that will recover my Master boot sector, but am reluctant to use it. Will
it
| work? Is there an alternate solution?
 
G

Guest

Dave, thanks for the suggestions. I tried the 'multi' boot disk and was faced
with the same STOP 7b error. (the top, default path worked) I have another
computer running XP, so I need detailed instructions as to how to create a
Windows 2000 boot floppy with the "NT" boot sector on it for your other
suggestion. Also, how do I copy the correct mfg controller driver to it?
Could I just edit the changes on the floppy I used for suggestion one?

Dave Patrick said:
Try creating a boot disk. For the floppy to successfully boot Windows 2000
the disk must contain the "NT" boot sector. Format a diskette (on a Windows
2000 machine, not a DOS/Win9x, so the NT boot sector gets written to the
floppy), and copy Windows 2000 versions of ntldr, ntdetect.com, and boot.ini
to it. Edit the boot.ini to give it a correct ARC path for the machine you
wish to boot. Below is an example of boot.ini. The default is to start the
operating system located on the first partition of the primary or first
drive (drive0). Then drive0 partition 2 and so on.

[boot loader]
timeout=10
default=multi(0)disk(0)rdisk(0)partition(1)\WINNT
[operating systems]
multi(0)disk(0)rdisk(0)partition(1)\WINNT="Windows 2000 0,1"
multi(0)disk(0)rdisk(0)partition(2)\WINNT="Windows 2000 0,2"
multi(0)disk(0)rdisk(1)partition(1)\WINNT="Windows 2000 1,1"
multi(0)disk(0)rdisk(1)partition(2)\WINNT="Windows 2000 1,2"

Another possibility is to try loading the controller driver also from
floppy. For the floppy to successfully boot Windows 2000 the disk must
contain the "NT" boot sector. Format a diskette (on a Windows 2000 machine,
not a DOS/Win9x, so the "NT" boot sector gets written to the floppy), then
copy ntldr, ntdetect.com, and boot.ini to it. Edit the boot.ini to give it a
correct ARC path for the machine you wish to boot.

In order for this to work you'll want to change the arc path in boot.ini
from multi syntax to scsi syntax to indicate that Windows 2000 will load a
boot device driver and use that driver to access the boot partition. Then
also copy the correct manufacturer controller driver to the floppy but
renamed to ntbootdd.sys


Something like this below;

[boot loader]
timeout=10
default=scsi(0)disk(0)rdisk(0)partition(1)\windows
[operating systems]
scsi(0)disk(0)rdisk(0)partition(1)\WINNT="Windows 2000 0,1"
scsi(0)disk(0)rdisk(0)partition(2)\WINNT="Windows 2000 0,2"
scsi(0)disk(1)rdisk(0)partition(1)\WINNT="Windows 2000 1,1"
scsi(0)disk(1)rdisk(0)partition(2)\WINNT="Windows 2000 1,2"


--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
|I got a blue screen saying STOP: 7b and tried accessing the recovery
console,
| as instructed, by booting from my OS CD but then I got STOP: 24 (NTFS
error.)
| How can I recover my system with these two blocks? I have a diskette
utility
| that will recover my Master boot sector, but am reluctant to use it. Will
it
| work? Is there an alternate solution?
 
D

Dave Patrick

:
| Dave, thanks for the suggestions. I tried the 'multi' boot disk and was
faced
| with the same STOP 7b error. (the top, default path worked) I have another
| computer running XP, so I need detailed instructions as to how to create a
| Windows 2000 boot floppy with the "NT" boot sector on it for your other
| suggestion.
** Same steps. Insert floppy then Windows Explorer, highlight A:\, then
right-click, Format

Also, how do I copy the correct mfg controller driver to it?
** If it is a standard IDE drive controller then you would rename a copy of
atapi.sys as ntbootdd.sys and copy to floppy.


| Could I just edit the changes on the floppy I used for suggestion one?
** Not sure what this means.


--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect
 
G

Guest

Dave, I followed your instructions for booting from a floppy with the
atapi.sys renamed. I got the following black screen on all four options.
"Windows 2000 could not start because of a computer disk hardware
configuration problem. Could not read from selected the desk. Check the
past and disk hardware. Please check the Windows 2000(TM) documentation
about hardware disk configuration and your hardware reference manuals for
additional information."

No more blue screen, but I'm really no further ahead. I have several Emerg.
Repair Disks if I could just get setup to access the Recovery Console. HELP!
 
D

Dave Patrick

What drive controller? To start the Recovery Console, start the computer
from the Windows 2000 Setup CD or the Windows 2000 Setup floppy disks. If
you do not have Setup floppy disks and your computer cannot start from the
Windows 2000 Setup CD, use another Windows 2000-based computer to create the
Setup floppy disks. At the "Welcome to Setup" screen. Press F10 or R to
repair a Windows 2000 installation, and then press C to use the Recovery
Console. The Recovery Console then prompts you for the administrator
password. If you do not have the correct password, Recovery Console does
not allow access to the computer. If an incorrect password is entered three
times, the Recovery Console quits and restarts the computer. Note If the
registry is corrupted or missing or no valid installations are found, the
Recovery Console starts in the root of the startup volume without requiring
a password. You cannot access any folders, but you can carry out commands
such as chkdsk, fixboot, and fixmbr for limited disk repairs. Once the
password has been validated, you have full access to the Recovery Console,
but limited access to the hard disk. You can only access the following
folders on your computer: drive root, %systemroot% or %windir%


--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
| Dave, I followed your instructions for booting from a floppy with the
| atapi.sys renamed. I got the following black screen on all four options.
| "Windows 2000 could not start because of a computer disk hardware
| configuration problem. Could not read from selected the desk. Check the
| past and disk hardware. Please check the Windows 2000(TM) documentation
| about hardware disk configuration and your hardware reference manuals for
| additional information."
|
| No more blue screen, but I'm really no further ahead. I have several
Emerg.
| Repair Disks if I could just get setup to access the Recovery Console.
HELP!
 
G

Guest

Sorry, I should have said the correct manufacturer controller driver renamed
to ntbootdd.sys.
Anyway, solved the problem by sheer luck. Not using any floppies.
I had tried setup from the four floppies and the CD - neither worked (Blue
screen -Stop 24 reported ealier) So, on a hunch, I used an old W2K harddisk
to try to boot the computer. It got farther than the correct harddisk and one
of the first things it did was recognize that Drive D: (the correct disk in
that position now) needed to be CHKDSK'd, - which it did. Although, the rest
of the boot failed, I pulled that harddisk and set the ARC path back to the
original. IT BOOTED! The advice in the original STOP 7b was correct! We just
couldn't figure out how to do it. I suspect I have a flaky harddisk, because
this is not the first problem I've had with this baby.
Any advice on how to replace it while keeping my system intact?

Thanks for all your time . . .

Dave Patrick said:
What drive controller? To start the Recovery Console, start the computer
from the Windows 2000 Setup CD or the Windows 2000 Setup floppy disks. If
you do not have Setup floppy disks and your computer cannot start from the
Windows 2000 Setup CD, use another Windows 2000-based computer to create the
Setup floppy disks. At the "Welcome to Setup" screen. Press F10 or R to
repair a Windows 2000 installation, and then press C to use the Recovery
Console. The Recovery Console then prompts you for the administrator
password. If you do not have the correct password, Recovery Console does
not allow access to the computer. If an incorrect password is entered three
times, the Recovery Console quits and restarts the computer. Note If the
registry is corrupted or missing or no valid installations are found, the
Recovery Console starts in the root of the startup volume without requiring
a password. You cannot access any folders, but you can carry out commands
such as chkdsk, fixboot, and fixmbr for limited disk repairs. Once the
password has been validated, you have full access to the Recovery Console,
but limited access to the hard disk. You can only access the following
folders on your computer: drive root, %systemroot% or %windir%


--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
| Dave, I followed your instructions for booting from a floppy with the
| atapi.sys renamed. I got the following black screen on all four options.
| "Windows 2000 could not start because of a computer disk hardware
| configuration problem. Could not read from selected the desk. Check the
| past and disk hardware. Please check the Windows 2000(TM) documentation
| about hardware disk configuration and your hardware reference manuals for
| additional information."
|
| No more blue screen, but I'm really no further ahead. I have several
Emerg.
| Repair Disks if I could just get setup to access the Recovery Console.
HELP!
 
D

Dave Patrick

Some of the disk manufacturers offer utilities for this. Better yet take
this opportunity to do that clean install.

To do a clean install, either boot the Windows 2000 install CD-Rom or setup
disks. The set of four install disks can be created from your Windows 2000
CD-Rom; change to the \bootdisk directory on the CD-Rom and execute
makeboot.exe (from dos) or makebt32.exe (from 32 bit) and follow the
prompts.

Setup inspects your computer's hardware configuration and then begins to
install the Setup and driver files. When the Windows 2000 Professional
screen appears, press ENTER to set up Windows 2000 Professional.

Read the license agreement, and then press the F8 key to accept the terms of
the license agreement and continue the installation.

When the Windows 2000 Professional Setup screen appears, all the existing
partitions and the unpartitioned spaces are listed for each physical hard
disk. Use the ARROW keys to select the partitions Press D to delete an
existing partition, If you press D to delete an existing partition, you must
then press L (or press ENTER, and then press L if it is the System
partition) to confirm that you want to delete the partition. Repeat this
step for each of the existing partitions When all the partitions are deleted
press F3 to exit setup, (to avoid unexpected drive letter assignments with
your new install) then restart the pc then when you get to this point in
setup again select the unpartitioned space, and then press C to create a new
partition and specify the size (if required). Windows will by default use
all available space.

Be sure to apply these to your new install before connecting to any network.

http://download.microsoft.com/download/E/6/A/E6A04295-D2A8-40D0-A0C5-241BFECD095E/W2KSP4_EN.EXE
http://www.microsoft.com/technet/security/bulletin/MS03-043.mspx
http://www.microsoft.com/technet/security/bulletin/MS03-049.mspx

Then

Rollup 1 for Microsoft Windows 2000 Service Pack 4
http://www.microsoft.com/downloads/...CF-8850-4531-B52B-BF28B324C662&displaylang=en

--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
| Sorry, I should have said the correct manufacturer controller driver
renamed
| to ntbootdd.sys.
| Anyway, solved the problem by sheer luck. Not using any floppies.
| I had tried setup from the four floppies and the CD - neither worked (Blue
| screen -Stop 24 reported ealier) So, on a hunch, I used an old W2K
harddisk
| to try to boot the computer. It got farther than the correct harddisk and
one
| of the first things it did was recognize that Drive D: (the correct disk
in
| that position now) needed to be CHKDSK'd, - which it did. Although, the
rest
| of the boot failed, I pulled that harddisk and set the ARC path back to
the
| original. IT BOOTED! The advice in the original STOP 7b was correct! We
just
| couldn't figure out how to do it. I suspect I have a flaky harddisk,
because
| this is not the first problem I've had with this baby.
| Any advice on how to replace it while keeping my system intact?
|
| Thanks for all your time . . .
 

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