Still stumped on photo download problem

[t.behan]

Hi All. I've Vista for 9 months. For 8 of those I've had no problem
downloading photos. But in the last 2-3 weeks that feature has
disappeared.

Here's what I've tried so far:
Rebooting
Re-setting Vista to an earlier date
Installing CD that came with camera
Trying a different USB port
Checking my USB cable
Checking my camera settings
Installing the memory card directly into slot on computer

The change in the last 3 weeks is that I'm not seeing the little icon
in the Import Pictures and Video window that indicates my computer
knows that I'm trying to download photos into it. This pops up
automatically when I connect the camera to the computer via the USB
cable and turn the camera on, and the downloads have to this point
anyway, proceeded without a problem.

The only thing different that I've done is to install ZoneAlarm (anti-
spy, anti-virus) and Window Washer (to clearn internet traffic). One
techncian that I called on this problem say they would not cause the
problem I'm having. (Is he correct...who knows).

Anybody have any ideas where this feature has gone and what it takes
to get it back??

Many, many thanks.

 

[Ian Betts]

Hi All. I've Vista for 9 months. For 8 of those I've had no problem
downloading photos. But in the last 2-3 weeks that feature has
disappeared.

Here's what I've tried so far:
Rebooting
Re-setting Vista to an earlier date
Installing CD that came with camera
Trying a different USB port
Checking my USB cable
Checking my camera settings
Installing the memory card directly into slot on computer

The change in the last 3 weeks is that I'm not seeing the little icon
in the Import Pictures and Video window that indicates my computer
knows that I'm trying to download photos into it. This pops up
automatically when I connect the camera to the computer via the USB
cable and turn the camera on, and the downloads have to this point
anyway, proceeded without a problem.

The only thing different that I've done is to install ZoneAlarm (anti-
spy, anti-virus) and Window Washer (to clearn internet traffic). One
techncian that I called on this problem say they would not cause the
problem I'm having. (Is he correct...who knows).

Anybody have any ideas where this feature has gone and what it takes
to get it back??

Many, many thanks.

You could look at the Zone Alarm Permissions..



--
Ian

With patience there is always a way.

Please Reply to Newsgroup so all can read.
Requests for assistance by email can not and will be deleted.

 

[t.behan]

You could look at the Zone Alarm Permissions..

--
Ian

With patience there is always a way.

Please Reply to Newsgroup so all can read.
Requests for assistance by email can not and will be deleted.- Hide quoted text -

- Show quoted text -

Thanks. Well I did check there and found an Import Wizard that was
not activated in ZoneAlarm. So I clicked on the settings to allow it
in all cases,
and.................................................nothing. The
import from the camrea feature still doesn't work.

Any other thoughts? Thanks.

 

[t.behan]

If it's 3 weeks that the feature is not working, would it be possible
for you to do a SYSTEM RESTORE to a point, say, a MONTH before?

Thanks....when i tried to do that the restore point choices that I
could see only went back I think 5 days. Do you know how to get
further in the pastt??