Still not receiving messages

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Since two days ago, my boss's outlook has been able to send, but not to
receive messages. We use outlook 2003 and the error message says "you don't
have appropriate permissions for this operation", even though his profile is
the admin and, well, only profile on the machine. I've tried solutions I
found on the internet, including giving permissions to the INTERACTIVE user,
updating Microsoft updates for Windows and Office, I scanned for spyware and
viruses with up-to-date software, and a number of other tweakings (plus I had
him go through and double-check the mail settings, like ingoing and outgoing
servers and ports).

Still getting the same problem. Any help?

~Jess~
 
Lol, thanks for the help but I JUST now fixed it on my own. I'm not used to
the settings of my boss's computer, so I didn't know that he didn't have the
"search" feature set to NOT see hidden files and folders. I noticed it,
corrected it, un-hid and un-read-only-ed the application data files and I
stopped getting the error message.

After some tweaking with Norton (which we just installed and was blocking
the mail server), his email now works.

Thanks for the advice, tho.

~Jess~
 
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