still here?

S

Suzanne S. Barnhill

I have noted considerable fall-off in all the msnews NGs. I think people
have already started migrating to Answers, as there seems to be a steady
increase in questions posted there.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
http://word.mvps.org
 
G

Graham Mayor

The modest increase in traffic on the Answers forum and the disappearance of
traffic from here suggests that the link has been severed, but that the
hapless user has not yet found his way to the new forum.

--
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
Graham Mayor - Word MVP

My web site www.gmayor.com

<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
 
S

Stefan Blom

But they probably will find the forums after June 1, whether they want to or
not. :)
 
G

Graham Mayor

It seems unlikely that Microsoft will restore the link for the remaining few
days - though you never can tell - so a few users are destined to be lost in
limbo land. Few will know they can come here to the newsgroups directly.
Messages on the old forum are still appearing, but they are neither being
redirected here, nor to the answers forum, nor being answered - though I did
pop over briefly to have a look, just to remind myself how bad it was to use
that forum.

--
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
Graham Mayor - Word MVP

My web site www.gmayor.com

<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
 
S

Suzanne S. Barnhill

Since this is the only thread I have encountered this morning in the entire
microsoft.public.word hierarchy, I suspect you must be right.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
http://word.mvps.org
 
P

Peter T. Daniels

Ok, I just looked at the "social answers" page linked in another
thread. It's horrible -- taking up the whole screen with pointless
graphics decoration, allowing very few topics to be visible at once,
requiring far more clicking and scrolling than google groups -- what
(if anything) were they thinking?????
 
S

Stefan Blom

Note that you can make use of the Microsoft Answers NNTP Bridge to access the
forums via a newsreader. See http://connect.microsoft.com/MicrosoftForums/.

--
Stefan Blom
Microsoft Word MVP
(Message posted via NNTP)



Ok, I just looked at the "social answers" page linked in another
thread. It's horrible -- taking up the whole screen with pointless
graphics decoration, allowing very few topics to be visible at once,
requiring far more clicking and scrolling than google groups -- what
(if anything) were they thinking?????
 
S

Stefan Blom

The web interface it is, then. :)

At least it's better than the web forum for newsgroups...
 
Y

Yves Dhondt

I'm hoping that someone at Google will pick up on the service the NNTP
bridge is using to write their own 'frontend'. Although posting to their
frontend might become hard as it requires WL login.

It took the people responsible for the msdn library at Microsoft almost 4
years to come up with a decent user interface. They now have 3 views, going
from feature rich to very basic. I'm hoping that it will take the Forum
people less than 4 years to come to a similar user interface choice.

Yves
 
R

Rojo Habe

OK, now I feel thick. I've downloaded the bridge (both of them, actually)
and tried to follow the installation instructions but have hit a brick wall.
I'm assuming the bridge for this server is the Microsoft Answers bridge and
not the Microsoft Forums bridge. The instructions all point to the MSDN
forums; if I log into Microsoft Answers there's no "My Settings" link to
click in order to check the "Use NNTP Bridge" box.

Thick, thicky thicky thick bloke.

And for some reason my tea tastes mildly of bacon.
 
J

Jerry

As one of the "hapless users" (not to mention clueless users), how do I find
the Answers page? Anybody have a URL?

Thanks,

Jerry
 
D

dp

Suzanne (if you get this post)

I notice that some responders in 'Answers' actually work for MS which you
and others MVPs do not. How will this affect those of you we have been
speaking to?
Are they timing this change with the release of 2010? Will th others be
using another forum or is 'Answer' the replacement?

Thanks
Dottie
 
S

Suzanne S. Barnhill

Neither of the bridges works for this forum, which will be closed on June 1.
The Answers bridge works for the Answers forums, which are already open;
there are three forums for Word.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
http://word.mvps.org
 
S

Suzanne S. Barnhill

MS has hired contractors in India to man the forums. Although they have been
strictly instructed to follow a "community first" policy (that is, give
ordinary volunteer end users the opportunity to answer first) and not answer
questions until they are 12-24 hours old without an answer, what we're
seeing is that many of them (a) rush in with an answer, usually a reference
to a KB article that may or may not be relevant (it's hard to tell without
actually clicking on the link and going to the article, since they don't
quote the title of the article), (b) ignore previous answers that may
actually be more helpful, and then (c) mark their replies as Answers. We're
trying to get this corrected, but since the contractors are being paid based
on their performance, it's hard to see how that's going to work. There is
also a lot of resistance to the point system, which a lot of us see as
having a bad influence on those who are NOT being paid to answer.

Rest assured, the MVPs will continue to soldier on as long as we can. What
I'm finding, though, that the reduction of granularity in the forums (30
English-language Word NGs poured into three Word forums) means that each
forum contains more questions that I'm not qualified to answer and
consequently have to skip, making it more time-consuming for me to handle
the questions. There's also considerable angst about the fact that there are
no product-specific VBA or "programming" forums--just a single Office
Programming forum on Answers and separate Word, Excel, and Outlook
development forums on MSDN, where end users are less likely to find them.
Access is even worse off: down from 28 English-language NGs to one forum
shared with Visio and Project!

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
http://word.mvps.org
 

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