Startup

[jonjo]

II have Dell Dimension 4700 Windows XP SP2....when I switch on my computer
instead of starting normally it goes through the procedure at lighning speed
but stops before it gets to the sign in password screen. I just get a black
screen. I then have to turn off manually by pressing the power switch. I wait
about 5 seconds and power up again and it starts normally. Can anyone tell me
what I need to do to rectify this as I understand it is not good to turn of
the computer manually. I only have to do this everytime I try to start in the
first place. Thanking you in advance.

 

[nass]

II have Dell Dimension 4700 Windows XP SP2....when I switch on my computer
instead of starting normally it goes through the procedure at lighning speed
but stops before it gets to the sign in password screen. I just get a black
screen. I then have to turn off manually by pressing the power switch. I wait
about 5 seconds and power up again and it starts normally. Can anyone tell me
what I need to do to rectify this as I understand it is not good to turn of
the computer manually. I only have to do this everytime I try to start in the
first place. Thanking you in advance.

Well, this can mean loose cables, like Power cord from and to the Computer
from the Mains, or a flaky power supply!.
Also the Cables inside from the Power supply to the Motherboard/hard
Drive/CD may also loose and need to be fitted firmly.
Look in the Event Viewer for error message that can help us diagnose your
issue.


Open a Notepad, customize or minimize to the taskbar as you will need it
later for this step to copy the error message on it.
Open a run command and type in:
eventvwr.msc click [OK] you will get the Event viewer control Panel.
click on each of these:
Application
System
Security
Look in the right Pane/window for error message with red (X) or Yellow
exclamation mark /!\ , double click each one to get more info about the
causer.
On the Event error properties message you will see:
Up Arrow
Down arrow
Two pages
Click on the two pages to copy the error message then bring up the Notepad
you opened earlier and right click on the first line and select Paste from
the list, this will paste the error message on a Notepad.
Please don't duplicate the error message one of each kind will be sufficient.
HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us

Please we need just the error messages with Red (X) and don't repeat the
error, just one of each kind and post them back in your next post.

How to perform a clean boot in Windows XP
http://support.microsoft.com/?id=310353
A description of the Safe Mode Boot options in Windows XP
http://support.microsoft.com/kb/315222/en-us


If the above doesn't help, back up your data try the info below:
http://www.michaelstevenstech.com/XPrepairinstall.htm
HTH.
nass

 

[Uncle Grumpy]

Well, this can mean loose cables, like Power cord from and to the Computer
from the Mains, or a flaky power supply!.

Further proof that you're a moron, "nass". WHY does it only happen on
the initial power-on and not the second?

Don't bother answering. You're kf'd here from now on.

 

[nass]

Further proof that you're a moron, "nass". WHY does it only happen on
the initial power-on and not the second?

Don't bother answering. You're kf'd here from now on.

Do you know the theory of overheated system or Power supply?.

Will I always Ignore you but may be you will grow up one day and see
yourself in the mirror!!!.

Amen

 

[Script]

I'd post in the Hardware group, if I saw this happening.

http://www.microsoft.com/windowsxp/...osoft.public.windowsxp.hardware&lang=en&cr=US

 

[jonjo]

II have Dell Dimension 4700 Windows XP SP2....when I switch on my computer
instead of starting normally it goes through the procedure at lighning speed
but stops before it gets to the sign in password screen. I just get a black
screen. I then have to turn off manually by pressing the power switch. I wait
about 5 seconds and power up again and it starts normally. Can anyone tell me
what I need to do to rectify this as I understand it is not good to turn of
the computer manually. I only have to do this everytime I try to start in the
first place. Thanking you in advance.

Well, this can mean loose cables, like Power cord from and to the Computer
from the Mains, or a flaky power supply!.
Also the Cables inside from the Power supply to the Motherboard/hard
Drive/CD may also loose and need to be fitted firmly.
Look in the Event Viewer for error message that can help us diagnose your
issue.


Open a Notepad, customize or minimize to the taskbar as you will need it
later for this step to copy the error message on it.
Open a run command and type in:
eventvwr.msc click [OK] you will get the Event viewer control Panel.
click on each of these:
Application
System
Security
Look in the right Pane/window for error message with red (X) or Yellow
exclamation mark /!\ , double click each one to get more info about the
causer.
On the Event error properties message you will see:
Up Arrow
Down arrow
Two pages
Click on the two pages to copy the error message then bring up the Notepad
you opened earlier and right click on the first line and select Paste from
the list, this will paste the error message on a Notepad.
Please don't duplicate the error message one of each kind will be sufficient.
HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us

Please we need just the error messages with Red (X) and don't repeat the
error, just one of each kind and post them back in your next post.

How to perform a clean boot in Windows XP
http://support.microsoft.com/?id=310353
A description of the Safe Mode Boot options in Windows XP
http://support.microsoft.com/kb/315222/en-us


If the above doesn't help, back up your data try the info below:
http://www.michaelstevenstech.com/XPrepairinstall.htm
HTH.
nass

Naas, here is the info you requested.

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 17/01/2008
Time: 12:20:18
User: N/A
Computer: TRADING
Description:
The PC Tools Security Service service failed to start due to the following
error:
The service did not respond to the start or control request in a timely
fashion.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.


Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7009
Date: 17/01/2008
Time: 12:20:18
User: N/A
Computer: TRADING
Description:
Timeout (30000 milliseconds) waiting for the PC Tools Security Service
service to connect.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.


Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 17/01/2008
Time: 12:20:18
User: N/A
Computer: TRADING
Description:
The PC Tools Auxiliary Service service failed to start due to the following
error:
The service did not respond to the start or control request in a timely
fashion.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.


Event Type: Warning
Event Source: Tcpip
Event Category: None
Event ID: 4226
Date: 16/01/2008
Time: 22:07:30
User: N/A
Computer: TRADING
Description:
TCP/IP has reached the security limit imposed on the number of concurrent
TCP connect attempts.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 00 00 00 00 01 00 54 00 ......T.
0008: 00 00 00 00 82 10 00 80 ....‚..€
0010: 01 00 00 00 00 00 00 00 ........
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........


Event Type: Error
Event Source: Application Hang
Event Category: None
Event ID: 1001
Date: 11/01/2008
Time: 13:49:05
User: N/A
Computer: TRADING
Description:
Fault bucket 482051222.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 42 75 63 6b 65 74 3a 20 Bucket:
0008: 34 38 32 30 35 31 32 32 48205122
0010: 32 0d 0a 2..






Event Type: Warning
Event Source: Userenv
Event Category: None
Event ID: 1517
Date: 04/01/2008
Time: 02:26:21
User: NT AUTHORITY\SYSTEM
Computer: TRADING
Description:
Windows saved user TRADING\John Lester registry while an application or
service was still using the registry during log off. The memory used by the
user's registry has not been freed. The registry will be unloaded when it is
no longer in use.

This is often caused by services running as a user account, try configuring
the services to run in either the LocalService or NetworkService account.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

 

[nass]

:

Hi John,

Go through these Cleaning steps:
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from here:
SuperAntispyware - Free
http://www.superantispyware.com/superantispywarefreevspro.html

Run a scan from here on-line:
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (offline scanner) from here:
http://www.avast.com/eng/avast-virus-cleaner.html

Lots of tools to download and disinfect your machine (offline scanner):
http://www.bitdefender.co.uk/site/Downloads/browseFreeRemovalTool/

After the scan run disk cleanup on your drive.


2- Download the Hijackthis and send the report to one of many
forums for analysis and troubleshooting:
http://www.merijn.org/index.php
When all else fails, HijackThis v2.0.2
(http://www.trendsecure.com/portal/en-US/tools/security_tools/hijackthis) is
the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware. Post
your log to http://aumha.net/viewforum.php?f=30,
http://castlecops.com/forum67.html,
http://forums.subratam.org/index.php?showforum=7, or other appropriate
forums for expert analysis, not here.

Or you can send me the Hijacklog here: to_you_ross(at)yahoo.co.uk

Events Error Analysis inline:
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 17/01/2008
Time: 12:20:18
User: N/A
Computer: TRADING
Description:
The PC Tools Security Service service failed to start due to the following
error:
The service did not respond to the start or control request in a timely
fashion.

Spyware doctor application is hanging on Shutdown, due to the application
damaged or system lack of disk space and memory.

=========================================
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7009
Date: 17/01/2008
Time: 12:20:18
User: N/A
Computer: TRADING
Description:
Timeout (30000 milliseconds) waiting for the PC Tools Security Service
service to connect.

The Spyware doctor not able to connect to the internet and get updates.

This can be caused by faulty or mismatched RAM, or a damaged pagefile
=========================================================
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 17/01/2008
Time: 12:20:18
User: N/A
Computer: TRADING
Description:
The PC Tools Auxiliary Service service failed to start due to the following
error:
The service did not respond to the start or control request in a timely
fashion.
= The Application didn't release the memory in usage back to the system
causing the error to occur in the event viewer and the application to hang!.
=====================================================
Event Type: Warning
Event Source: Tcpip
Event Category: None
Event ID: 4226
Date: 16/01/2008
Time: 22:07:30
User: N/A
Computer: TRADING
Description:
TCP/IP has reached the security limit imposed on the number of concurrent
TCP connect attempts.

Remove the limit on TCP connection attempts
http://www.speedguide.net/read_articles.php?id=1497

==================================
Event Type: Error
Event Source: Application Hang
Event Category: None
Event ID: 1001
Date: 11/01/2008
Time: 13:49:05
User: N/A
Computer: TRADING
Description:
Fault bucket 482051222.

Bad RAM or corrupt pagefile?.

================================
Event Type: Warning
Event Source: Userenv
Event Category: None
Event ID: 1517
Date: 04/01/2008
Time: 02:26:21
User: NT AUTHORITY\SYSTEM
Computer: TRADING
Description:
Windows saved user TRADING\John Lester registry while an application or
service was still using the registry during log off. The memory used by the
user's registry has not been freed. The registry will be unloaded when it is
no longer in use.

This is often caused by services running as a user account, try configuring
the services to run in either the LocalService or NetworkService account.
= It depends on the running service at the time?.
HTH.
nass

 

[remove_ntcanuck]

II have Dell Dimension 4700 Windows XP SP2....when I switch on my computer
instead of starting normally it goes through the procedure at lighning speed
but stops before it gets to the sign in password screen. I just get a black
screen. I then have to turn off manually by pressing the power switch. I wait
about 5 seconds and power up again and it starts normally. Can anyone tell me
what I need to do to rectify this as I understand it is not good to turn of
the computer manually. I only have to do this everytime I try to start in the
first place. Thanking you in advance.

check the BIOS..for hard drive detect timeout

also uncheck the fast start in BIOS,
gives more time to test components.

if usb devices connected then also
allow more time for them (usb detect time)

double check the hdd settings and perhaps
switch from autodetect to detect and set.

one more is whether interrupts are assisgned
by OS or by BIOS (irq settings..yes / no)

if you get this far..
make sure parts in case well seated,
some moving or banging about could
unsettle them a bit, but likely above
did the trick. let us know.

hth