startup

G

Guest

my computer shows the startup system but then goes to the page where it gives
you the error about not shutting down correctly and after 10 sec. it restarts
and again goes to the error page. I cannot select safe mode because the arrow
keys do not work. How do I stop the computer from restarting over and over?
 
T

Terry R.

On 6/29/2007 10:00 AM On a whim, netrdr pounded out on the keyboard
my computer shows the startup system but then goes to the page where it gives
you the error about not shutting down correctly and after 10 sec. it restarts
and again goes to the error page. I cannot select safe mode because the arrow
keys do not work. How do I stop the computer from restarting over and over?

When the system reboots and the screen goes black momentarily, start
pressing the F8 key repeatedly until the menu appears. Try pressing the
number key corresponding to the selection if your arrow keys don't work.
Then select Safe Mode and see if it will boot. If so, try a System
Restore to a time prior to the crashing.

--
Terry R.

***Reply Note***
Anti-spam measures are included in my email address.
Delete NOSPAM from the email address after clicking Reply.
 
G

Guest

My problem is I can't get to the safe mode. The arrow keys do not work. I can
get tp the f8 page but everything looks good.
 
P

Patrick Keenan

netrdr said:
My problem is I can't get to the safe mode. The arrow keys do not work. I
can
get tp the f8 page but everything looks good.

If the arrow keys do not work here, try another keyboard. Also, there are
numbers next to the selections, so press the number.

HTH
-pk
 
G

Guest

My keyboard works because when I clicked on the f8 and the del keys I was
transfered to those areas. I was told that windows xp does not go to safe
mode unless it is setup for it and I never set it up.
Harry Ohrn MS MVP said:
Have you tried a different keyboard?

--


Harry Ohrn MS MVP [Shell\User]


netrdr said:
my computer shows the startup system but then goes to the page where it
gives
you the error about not shutting down correctly and after 10 sec. it
restarts
and again goes to the error page. I cannot select safe mode because the
arrow
keys do not work. How do I stop the computer from restarting over and
over?
 
T

Terry R.

On 6/29/2007 11:20 AM On a whim, netrdr pounded out on the keyboard
My keyboard works because when I clicked on the f8 and the del keys I was
transfered to those areas. I was told that windows xp does not go to safe
mode unless it is setup for it and I never set it up.
Harry Ohrn MS MVP said:
Have you tried a different keyboard?

--


Harry Ohrn MS MVP [Shell\User]


netrdr said:
my computer shows the startup system but then goes to the page where it
gives
you the error about not shutting down correctly and after 10 sec. it
restarts
and again goes to the error page. I cannot select safe mode because the
arrow
keys do not work. How do I stop the computer from restarting over and
over?

You don't have to "set up" Safe Mode. Did you try pressing a number key
corresponding to Safe Mode instead of using the arrow keys like I suggested?

--
Terry R.

***Reply Note***
Anti-spam measures are included in my email address.
Delete NOSPAM from the email address after clicking Reply.
 
H

Harry Ohrn

maybe the arrow keys aren't working but the other keys are.

--


Harry Ohrn MS MVP [Shell\User]
www.webtree.ca/windowsxp


netrdr said:
My keyboard works because when I clicked on the f8 and the del keys I was
transfered to those areas. I was told that windows xp does not go to safe
mode unless it is setup for it and I never set it up.
Harry Ohrn MS MVP said:
Have you tried a different keyboard?

--


Harry Ohrn MS MVP [Shell\User]


netrdr said:
my computer shows the startup system but then goes to the page where it
gives
you the error about not shutting down correctly and after 10 sec. it
restarts
and again goes to the error page. I cannot select safe mode because the
arrow
keys do not work. How do I stop the computer from restarting over and
over?
 

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