Startup error

[Guest]

When I start Excel by using a shortcut, I am asked to enter the Windows XP cd
to install the program. However, it is already installed on my system, and I
do not have a Windows XP cd. When I click cancel, Excel won't start. When I
go to C:\Program Files\Microsoft Office\Office10\Excel.exe, I get the same
message, but when I click cancel, Excel does start. How can I solve this
problem?

 

[Jan Karel Pieterse]

Hi Marien,

When I start Excel by using a shortcut, I am asked to enter the Windows XP cd
to install the program. However, it is already installed on my system, and I
do not have a Windows XP cd. When I click cancel, Excel won't start. When I
go to C:\Program Files\Microsoft Office\Office10\Excel.exe, I get the same
message, but when I click cancel, Excel does start. How can I solve this
problem?

Are you sure it is not requesting the OFFICE XP cd?

Regards,

Jan Karel Pieterse
Excel MVP
http://www.jkp-ads.com

 

[Guest]

Oh, sorry you are right. There is a request for the Microsoft Office XP
Professional cd.

 

[Jan Karel Pieterse]

Hi Marien,

I suspect a problem with the Excel installation. Is this an Office install that came
bundled with the computer itself (OEM)?

If so, you need to contact the manufacturer for replacement disks.


Regards,

Jan Karel Pieterse
Excel MVP
http://www.jkp-ads.com