You need to wait more than 2 minutes to get an answer before posting
again, people who help here come from all over the world so you have to
wait until someone who has the answer to your problem sees your post.
Also you will need to give more details about the problem you are having
and why you need to start from the beginning. This usually means doing a
format and reinstalling from whatever media came with your computer.
Have a look here while you are waiting for an answer.
Please read on how to post messages to NG's
Joan
You need to wait more than 2 minutes to get an answer before posting
again, people who help here come from all over the world so you have
to wait until someone who has the answer to your problem sees your
post.
Also you will need to give more details about the problem you are
having and why you need to start from the beginning. This usually
means doing a format and reinstalling from whatever media came with
your computer.
Have a look here while you are waiting for an answer.
Please read on how to post messages to
NG's Joan
In addition to the good answer you got from Ms. Archer, refer to the
manual you got with your computer as to how to reset it to factory
condition. If you have an OEM machine such as a Dell, HP, Sony etc. and
don't have the manual, look on the OEM's tech support website for your
specific model computer. They will have the manual there.
For a clean install of a non-OEM "recovery disk" sort of Windows, see:
Want to reply to this thread or ask your own question?
You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.