Start up problem

[Fiona]

I have Vista ultimate running on a Dell Inspiron 530S. It starts up as usual
until the welcome screen, after that I don't get my usual desktop with icons,
task bar, start button etc. I can use all programs but would like to be able
to have the desktop back.

I have done a check and the computer reports that all is running properly. I
have updated the BIOS.

I have done a System Restore.
Thanks

 

[Fiona]

It is a sudden and new problem. I shut the computer down one night a week ago
and the next morning the problem with the desktop display was there.

Recent installations have been updates to Spybot Search and Destroy, Firefox
and Adobe Reader. I have installed Realplayer and a Scrabble game from
Spintop media. After the problem started I have installed the Vista Service
Pack and updated the BIOS.

I have McAfee Security Center and Windows Defender.

It is a home computer and I am the only user.

Thank you for replying.

Fiona

Is this a sudden problem, a new problem or an ongoing problem?

Have you recently installed any programs?


What firewall, anti-virus application or security suite is installed? There
are some that cause problems which do not appear immediately.

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I have Vista ultimate running on a Dell Inspiron 530S. It starts up as
usual
until the welcome screen, after that I don't get my usual desktop with
icons,
task bar, start button etc. I can use all programs but would like to be
able
to have the desktop back.

I have done a check and the computer reports that all is running properly.
I
have updated the BIOS.

I have done a System Restore.
Thanks