Start menu and desktop icon are missing

[Gundoc USMC]

My start menu and all icon are missing. Comp starts up fine and when you
click anywhere, everything goes missing. i have to start task manger to run
everything. i have tryied everything from a system restore to last known good
configuration. please help

 

[Mark L. Ferguson]

You will probably need to create a new user account. The profile is damaged
in some way. You can try copying the old settings to the new account in the
System app in control panel.

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Mark L. Ferguson
..

 

[Gundoc USMC]

How does a user account get damaged. plus will all my files be accessed with
the new account?