Start Icon Bug? Or Virus?

P

Pygmygod

Hi,
Recently on our XP Pro machine the 'start' icon in the
task bar has stopped opening, in one profile it doesn't
even open, in the other profile it opens but the
expandable bars like 'All Programs' won't open. I have
Spybot and Adaware fully updated and they didn't find
anything that fixed it (of course they found some other
stuff which I ended up getting rid of) maybe Spybot,
Adaware or Myself has deleted something that shouldn't of
been deleted. Could anyone please advise me of how to fix
this problem?
Thanks
 
F

Feng Mao

Hi Pygmygod,

Thank you for posting!

You may change the data value for the Start Menu value to the default
entry. The default entry is %USERPROFILE%\Start Menu. This value is a
REG_EXPAND_SZ value. The Start Menu value is located in the following
registry key:
HKEY_CURRENT_USER/Software/Microsoft/Windows/CurrentVersion/Explorer/User
Shell Folders

For the detailed information, please visit the below article in Microsoft
knowledge base:

Start Button Sticks In and Does Not Display Start Menu
http://support.microsoft.com/default.aspx?scid=kb;en-us;262076

If it cannot solve your problem, I wonder if the problem happens in Safe
Mode as well. To boot into Safe Mode, press and hold F8 key just after the
computer rebooted. You will see the text mode based menu and choose Safe
Mode.

I hope that it is helpful.

Have a nice day!

Thanks & Regards,

Feng Mao [MSFT], MCSE
Microsoft Online Partner Support

Get Secure! - www.microsoft.com/security

=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.



--------------------
| Content-Class: urn:content-classes:message
| From: "Pygmygod" <[email protected]>
| Sender: "Pygmygod" <[email protected]>
| Subject: Start Icon Bug? Or Virus?
| Date: Sun, 8 Aug 2004 20:23:33 -0700
| Lines: 13
| Message-ID: <[email protected]>
| MIME-Version: 1.0
| Content-Type: text/plain;
| charset="iso-8859-1"
| Content-Transfer-Encoding: 7bit
| X-Newsreader: Microsoft CDO for Windows 2000
| thread-index: AcR9wEAOExoETf6+QnWTrF0zjnH3/g==
| X-MimeOLE: Produced By Microsoft MimeOLE V5.50.4910.0300
| Newsgroups: microsoft.public.windowsxp.general
| Path: cpmsftngxa06.phx.gbl
| Xref: cpmsftngxa06.phx.gbl microsoft.public.windowsxp.general:1038199
| NNTP-Posting-Host: tk2msftngxa11.phx.gbl 10.40.1.163
| X-Tomcat-NG: microsoft.public.windowsxp.general
|
| Hi,
| Recently on our XP Pro machine the 'start' icon in the
| task bar has stopped opening, in one profile it doesn't
| even open, in the other profile it opens but the
| expandable bars like 'All Programs' won't open. I have
| Spybot and Adaware fully updated and they didn't find
| anything that fixed it (of course they found some other
| stuff which I ended up getting rid of) maybe Spybot,
| Adaware or Myself has deleted something that shouldn't of
| been deleted. Could anyone please advise me of how to fix
| this problem?
| Thanks
|
|
 
G

Guest

Hi Feng,
Thanks for the Reply!
I have printed off that same link which you provided(as well as someone else
did) and I'll try and fix it tonight. It does it in Safe Mode as well. I
tried that yesterday and it does the same thing. Anyway I'll re-post tomorrow
and tell you about the outcome.
Thanks,
Cameron

Feng Mao said:
Hi Pygmygod,

Thank you for posting!

You may change the data value for the Start Menu value to the default
entry. The default entry is %USERPROFILE%\Start Menu. This value is a
REG_EXPAND_SZ value. The Start Menu value is located in the following
registry key:
HKEY_CURRENT_USER/Software/Microsoft/Windows/CurrentVersion/Explorer/User
Shell Folders

For the detailed information, please visit the below article in Microsoft
knowledge base:

Start Button Sticks In and Does Not Display Start Menu
http://support.microsoft.com/default.aspx?scid=kb;en-us;262076

If it cannot solve your problem, I wonder if the problem happens in Safe
Mode as well. To boot into Safe Mode, press and hold F8 key just after the
computer rebooted. You will see the text mode based menu and choose Safe
Mode.

I hope that it is helpful.

Have a nice day!

Thanks & Regards,

Feng Mao [MSFT], MCSE
Microsoft Online Partner Support

Get Secure! - www.microsoft.com/security

=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.



--------------------
| Content-Class: urn:content-classes:message
| From: "Pygmygod" <[email protected]>
| Sender: "Pygmygod" <[email protected]>
| Subject: Start Icon Bug? Or Virus?
| Date: Sun, 8 Aug 2004 20:23:33 -0700
| Lines: 13
| Message-ID: <[email protected]>
| MIME-Version: 1.0
| Content-Type: text/plain;
| charset="iso-8859-1"
| Content-Transfer-Encoding: 7bit
| X-Newsreader: Microsoft CDO for Windows 2000
| thread-index: AcR9wEAOExoETf6+QnWTrF0zjnH3/g==
| X-MimeOLE: Produced By Microsoft MimeOLE V5.50.4910.0300
| Newsgroups: microsoft.public.windowsxp.general
| Path: cpmsftngxa06.phx.gbl
| Xref: cpmsftngxa06.phx.gbl microsoft.public.windowsxp.general:1038199
| NNTP-Posting-Host: tk2msftngxa11.phx.gbl 10.40.1.163
| X-Tomcat-NG: microsoft.public.windowsxp.general
|
| Hi,
| Recently on our XP Pro machine the 'start' icon in the
| task bar has stopped opening, in one profile it doesn't
| even open, in the other profile it opens but the
| expandable bars like 'All Programs' won't open. I have
| Spybot and Adaware fully updated and they didn't find
| anything that fixed it (of course they found some other
| stuff which I ended up getting rid of) maybe Spybot,
| Adaware or Myself has deleted something that shouldn't of
| been deleted. Could anyone please advise me of how to fix
| this problem?
| Thanks
|
|
 
F

Feng Mao

Looking forward to the result tomorrow, Cameron!

Thanks & Regards,

Feng Mao [MSFT], MCSE
Microsoft Online Partner Support

Get Secure! - www.microsoft.com/security

=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.



--------------------
| Thread-Topic: Start Icon Bug? Or Virus?
| thread-index: AcR+ina8q38G0EQ/RXGUM7xouruCow==
| X-WBNR-Posting-Host: 199.40.15.204
| From: "=?Utf-8?B?UHlnbXlnb2Q=?=" <[email protected]>
| References: <[email protected]>
<0#[email protected]>
| Subject: RE: Start Icon Bug? Or Virus?
| Date: Mon, 9 Aug 2004 20:31:03 -0700
| Lines: 89
| Message-ID: <[email protected]>
| MIME-Version: 1.0
| Content-Type: text/plain;
| charset="Utf-8"
| Content-Transfer-Encoding: 7bit
| X-Newsreader: Microsoft CDO for Windows 2000
| Content-Class: urn:content-classes:message
| Importance: normal
| Priority: normal
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
| Newsgroups: microsoft.public.windowsxp.general
| NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.1.29
| Path: cpmsftngxa06.phx.gbl!TK2MSFTNGXA03.phx.gbl
| Xref: cpmsftngxa06.phx.gbl microsoft.public.windowsxp.general:1039396
| X-Tomcat-NG: microsoft.public.windowsxp.general
|
| Hi Feng,
| Thanks for the Reply!
| I have printed off that same link which you provided(as well as someone
else
| did) and I'll try and fix it tonight. It does it in Safe Mode as well. I
| tried that yesterday and it does the same thing. Anyway I'll re-post
tomorrow
| and tell you about the outcome.
| Thanks,
| Cameron
|
| "Feng Mao" wrote:
|
| > Hi Pygmygod,
| >
| > Thank you for posting!
| >
| > You may change the data value for the Start Menu value to the default
| > entry. The default entry is %USERPROFILE%\Start Menu. This value is a
| > REG_EXPAND_SZ value. The Start Menu value is located in the following
| > registry key:
| >
HKEY_CURRENT_USER/Software/Microsoft/Windows/CurrentVersion/Explorer/User
| > Shell Folders
| >
| > For the detailed information, please visit the below article in
Microsoft
| > knowledge base:
| >
| > Start Button Sticks In and Does Not Display Start Menu
| > http://support.microsoft.com/default.aspx?scid=kb;en-us;262076
| >
| > If it cannot solve your problem, I wonder if the problem happens in
Safe
| > Mode as well. To boot into Safe Mode, press and hold F8 key just after
the
| > computer rebooted. You will see the text mode based menu and choose
Safe
| > Mode.
| >
| > I hope that it is helpful.
| >
| > Have a nice day!
| >
| > Thanks & Regards,
| >
| > Feng Mao [MSFT], MCSE
| > Microsoft Online Partner Support
| >
| > Get Secure! - www.microsoft.com/security
| >
| > =====================================================
| > When responding to posts, please "Reply to Group" via your newsreader
so
| > that others may learn and benefit from your issue.
| > =====================================================
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| >
| >
| >
| > --------------------
| > | Content-Class: urn:content-classes:message
| > | From: "Pygmygod" <[email protected]>
| > | Sender: "Pygmygod" <[email protected]>
| > | Subject: Start Icon Bug? Or Virus?
| > | Date: Sun, 8 Aug 2004 20:23:33 -0700
| > | Lines: 13
| > | Message-ID: <[email protected]>
| > | MIME-Version: 1.0
| > | Content-Type: text/plain;
| > | charset="iso-8859-1"
| > | Content-Transfer-Encoding: 7bit
| > | X-Newsreader: Microsoft CDO for Windows 2000
| > | thread-index: AcR9wEAOExoETf6+QnWTrF0zjnH3/g==
| > | X-MimeOLE: Produced By Microsoft MimeOLE V5.50.4910.0300
| > | Newsgroups: microsoft.public.windowsxp.general
| > | Path: cpmsftngxa06.phx.gbl
| > | Xref: cpmsftngxa06.phx.gbl microsoft.public.windowsxp.general:1038199
| > | NNTP-Posting-Host: tk2msftngxa11.phx.gbl 10.40.1.163
| > | X-Tomcat-NG: microsoft.public.windowsxp.general
| > |
| > | Hi,
| > | Recently on our XP Pro machine the 'start' icon in the
| > | task bar has stopped opening, in one profile it doesn't
| > | even open, in the other profile it opens but the
| > | expandable bars like 'All Programs' won't open. I have
| > | Spybot and Adaware fully updated and they didn't find
| > | anything that fixed it (of course they found some other
| > | stuff which I ended up getting rid of) maybe Spybot,
| > | Adaware or Myself has deleted something that shouldn't of
| > | been deleted. Could anyone please advise me of how to fix
| > | this problem?
| > | Thanks
| > |
| > |
| >
| >
|
 
G

Guest

Hi Feng,
Guess what, that didn't work! I found the exact registry entry but it was
allready the default entry. I re-wrote it in with the default entry (
%USERPROFILE%\Start Menu )but it didn't fix it. What to do now??? Your help
is most appreciated! Because I don't want to have to re-format Windows!!
If I accidently deleted some entries for devldr32.exe or for ALG.exe will
that be part of the problem? Or will they be put back in there after a reboot
from Windows? Because I had a look on 'my' computer's task manager and then
the families computer's task manager to see if there was anything different.
I thought that the devldr32.exe or ALG.exe processes could be Malware so I
got rid of them from the Registry, (oops) then I posted a different question
to ask what some of these different processes were and they said that they
were Microsoft related.
So I'm not sure what to do now, once again your help is most appreciated
Feng so please help me. Thanks
Cameron

Feng Mao said:
Looking forward to the result tomorrow, Cameron!

Thanks & Regards,

Feng Mao [MSFT], MCSE
Microsoft Online Partner Support

Get Secure! - www.microsoft.com/security

=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.



--------------------
| Thread-Topic: Start Icon Bug? Or Virus?
| thread-index: AcR+ina8q38G0EQ/RXGUM7xouruCow==
| X-WBNR-Posting-Host: 199.40.15.204
| From: "=?Utf-8?B?UHlnbXlnb2Q=?=" <[email protected]>
| References: <[email protected]>
<0#[email protected]>
| Subject: RE: Start Icon Bug? Or Virus?
| Date: Mon, 9 Aug 2004 20:31:03 -0700
| Lines: 89
| Message-ID: <[email protected]>
| MIME-Version: 1.0
| Content-Type: text/plain;
| charset="Utf-8"
| Content-Transfer-Encoding: 7bit
| X-Newsreader: Microsoft CDO for Windows 2000
| Content-Class: urn:content-classes:message
| Importance: normal
| Priority: normal
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
| Newsgroups: microsoft.public.windowsxp.general
| NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.1.29
| Path: cpmsftngxa06.phx.gbl!TK2MSFTNGXA03.phx.gbl
| Xref: cpmsftngxa06.phx.gbl microsoft.public.windowsxp.general:1039396
| X-Tomcat-NG: microsoft.public.windowsxp.general
|
| Hi Feng,
| Thanks for the Reply!
| I have printed off that same link which you provided(as well as someone
else
| did) and I'll try and fix it tonight. It does it in Safe Mode as well. I
| tried that yesterday and it does the same thing. Anyway I'll re-post
tomorrow
| and tell you about the outcome.
| Thanks,
| Cameron
|
| "Feng Mao" wrote:
|
| > Hi Pygmygod,
| >
| > Thank you for posting!
| >
| > You may change the data value for the Start Menu value to the default
| > entry. The default entry is %USERPROFILE%\Start Menu. This value is a
| > REG_EXPAND_SZ value. The Start Menu value is located in the following
| > registry key:
| >
HKEY_CURRENT_USER/Software/Microsoft/Windows/CurrentVersion/Explorer/User
| > Shell Folders
| >
| > For the detailed information, please visit the below article in
Microsoft
| > knowledge base:
| >
| > Start Button Sticks In and Does Not Display Start Menu
| > http://support.microsoft.com/default.aspx?scid=kb;en-us;262076
| >
| > If it cannot solve your problem, I wonder if the problem happens in
Safe
| > Mode as well. To boot into Safe Mode, press and hold F8 key just after
the
| > computer rebooted. You will see the text mode based menu and choose
Safe
| > Mode.
| >
| > I hope that it is helpful.
| >
| > Have a nice day!
| >
| > Thanks & Regards,
| >
| > Feng Mao [MSFT], MCSE
| > Microsoft Online Partner Support
| >
| > Get Secure! - www.microsoft.com/security
| >
| > =====================================================
| > When responding to posts, please "Reply to Group" via your newsreader
so
| > that others may learn and benefit from your issue.
| > =====================================================
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| >
| >
| >
| > --------------------
| > | Content-Class: urn:content-classes:message
| > | From: "Pygmygod" <[email protected]>
| > | Sender: "Pygmygod" <[email protected]>
| > | Subject: Start Icon Bug? Or Virus?
| > | Date: Sun, 8 Aug 2004 20:23:33 -0700
| > | Lines: 13
| > | Message-ID: <[email protected]>
| > | MIME-Version: 1.0
| > | Content-Type: text/plain;
| > | charset="iso-8859-1"
| > | Content-Transfer-Encoding: 7bit
| > | X-Newsreader: Microsoft CDO for Windows 2000
| > | thread-index: AcR9wEAOExoETf6+QnWTrF0zjnH3/g==
| > | X-MimeOLE: Produced By Microsoft MimeOLE V5.50.4910.0300
| > | Newsgroups: microsoft.public.windowsxp.general
| > | Path: cpmsftngxa06.phx.gbl
| > | Xref: cpmsftngxa06.phx.gbl microsoft.public.windowsxp.general:1038199
| > | NNTP-Posting-Host: tk2msftngxa11.phx.gbl 10.40.1.163
| > | X-Tomcat-NG: microsoft.public.windowsxp.general
| > |
| > | Hi,
| > | Recently on our XP Pro machine the 'start' icon in the
| > | task bar has stopped opening, in one profile it doesn't
| > | even open, in the other profile it opens but the
| > | expandable bars like 'All Programs' won't open. I have
| > | Spybot and Adaware fully updated and they didn't find
| > | anything that fixed it (of course they found some other
| > | stuff which I ended up getting rid of) maybe Spybot,
| > | Adaware or Myself has deleted something that shouldn't of
| > | been deleted. Could anyone please advise me of how to fix
| > | this problem?
| > | Thanks
| > |
| > |
| >
| >
|
 
G

Guest

Hi Feng,
Should I try using "KB 262788"? or does that only do it for Windows 98?

Feng Mao said:
Looking forward to the result tomorrow, Cameron!

Thanks & Regards,

Feng Mao [MSFT], MCSE
Microsoft Online Partner Support

Get Secure! - www.microsoft.com/security

=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.



--------------------
| Thread-Topic: Start Icon Bug? Or Virus?
| thread-index: AcR+ina8q38G0EQ/RXGUM7xouruCow==
| X-WBNR-Posting-Host: 199.40.15.204
| From: "=?Utf-8?B?UHlnbXlnb2Q=?=" <[email protected]>
| References: <[email protected]>
<0#[email protected]>
| Subject: RE: Start Icon Bug? Or Virus?
| Date: Mon, 9 Aug 2004 20:31:03 -0700
| Lines: 89
| Message-ID: <[email protected]>
| MIME-Version: 1.0
| Content-Type: text/plain;
| charset="Utf-8"
| Content-Transfer-Encoding: 7bit
| X-Newsreader: Microsoft CDO for Windows 2000
| Content-Class: urn:content-classes:message
| Importance: normal
| Priority: normal
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
| Newsgroups: microsoft.public.windowsxp.general
| NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.1.29
| Path: cpmsftngxa06.phx.gbl!TK2MSFTNGXA03.phx.gbl
| Xref: cpmsftngxa06.phx.gbl microsoft.public.windowsxp.general:1039396
| X-Tomcat-NG: microsoft.public.windowsxp.general
|
| Hi Feng,
| Thanks for the Reply!
| I have printed off that same link which you provided(as well as someone
else
| did) and I'll try and fix it tonight. It does it in Safe Mode as well. I
| tried that yesterday and it does the same thing. Anyway I'll re-post
tomorrow
| and tell you about the outcome.
| Thanks,
| Cameron
|
| "Feng Mao" wrote:
|
| > Hi Pygmygod,
| >
| > Thank you for posting!
| >
| > You may change the data value for the Start Menu value to the default
| > entry. The default entry is %USERPROFILE%\Start Menu. This value is a
| > REG_EXPAND_SZ value. The Start Menu value is located in the following
| > registry key:
| >
HKEY_CURRENT_USER/Software/Microsoft/Windows/CurrentVersion/Explorer/User
| > Shell Folders
| >
| > For the detailed information, please visit the below article in
Microsoft
| > knowledge base:
| >
| > Start Button Sticks In and Does Not Display Start Menu
| > http://support.microsoft.com/default.aspx?scid=kb;en-us;262076
| >
| > If it cannot solve your problem, I wonder if the problem happens in
Safe
| > Mode as well. To boot into Safe Mode, press and hold F8 key just after
the
| > computer rebooted. You will see the text mode based menu and choose
Safe
| > Mode.
| >
| > I hope that it is helpful.
| >
| > Have a nice day!
| >
| > Thanks & Regards,
| >
| > Feng Mao [MSFT], MCSE
| > Microsoft Online Partner Support
| >
| > Get Secure! - www.microsoft.com/security
| >
| > =====================================================
| > When responding to posts, please "Reply to Group" via your newsreader
so
| > that others may learn and benefit from your issue.
| > =====================================================
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| >
| >
| >
| > --------------------
| > | Content-Class: urn:content-classes:message
| > | From: "Pygmygod" <[email protected]>
| > | Sender: "Pygmygod" <[email protected]>
| > | Subject: Start Icon Bug? Or Virus?
| > | Date: Sun, 8 Aug 2004 20:23:33 -0700
| > | Lines: 13
| > | Message-ID: <[email protected]>
| > | MIME-Version: 1.0
| > | Content-Type: text/plain;
| > | charset="iso-8859-1"
| > | Content-Transfer-Encoding: 7bit
| > | X-Newsreader: Microsoft CDO for Windows 2000
| > | thread-index: AcR9wEAOExoETf6+QnWTrF0zjnH3/g==
| > | X-MimeOLE: Produced By Microsoft MimeOLE V5.50.4910.0300
| > | Newsgroups: microsoft.public.windowsxp.general
| > | Path: cpmsftngxa06.phx.gbl
| > | Xref: cpmsftngxa06.phx.gbl microsoft.public.windowsxp.general:1038199
| > | NNTP-Posting-Host: tk2msftngxa11.phx.gbl 10.40.1.163
| > | X-Tomcat-NG: microsoft.public.windowsxp.general
| > |
| > | Hi,
| > | Recently on our XP Pro machine the 'start' icon in the
| > | task bar has stopped opening, in one profile it doesn't
| > | even open, in the other profile it opens but the
| > | expandable bars like 'All Programs' won't open. I have
| > | Spybot and Adaware fully updated and they didn't find
| > | anything that fixed it (of course they found some other
| > | stuff which I ended up getting rid of) maybe Spybot,
| > | Adaware or Myself has deleted something that shouldn't of
| > | been deleted. Could anyone please advise me of how to fix
| > | this problem?
| > | Thanks
| > |
| > |
| >
| >
|
 
F

Feng Mao

Hi Cameron,

It is bad to hear that our suggestion cannot solve the problem.

Based on my knowledge, DEVLDR32 is used by Soundblaster sound card, it is
part of its driver. You may remove and reinstall Creative software to see
if it is helpful.

For ALG.exe, it is Application Layer Gateway Service, it should be the file
with Windows.

Cameron, as you mentioned in the first message, you experience the problem
recently. I wonder if System Restore will be helpful in this matter.

Using System Restore to Restore Windows XP
------------------------------------------

1. Log on to Windows as Administrator or as a member of the Administrators
group.
2. Click Start, point to All Programs, point to Accessories, point to
System Tools, and then click System Restore. System Restore starts. As you
cannot click the Start button, I think you may launch Task Manager by
pressing CTRL+ALT+DELETE, and then click File menu, point to New Task
(Run..). Type the command "%SystemRoot%\System32\restore\rstrui.exe"
(without quotation marks) and press Enter.
3. On the "Welcome to System Restore" page, click "Restore my computer to
an earlier time" (if it is not already selected), and then click Next.
4. On the "Select a Restore Point" page, click the most recent system
checkpoint in the "On this list, click a restore point" list, and then
click Next. A System Restore message may appear that lists configuration
changes that System Restore will make. Click OK.
5. On the "Confirm Restore Point Selection" page, click Next. System
Restore restores the previous Windows XP configuration, and then restarts
the computer.
6. Log on to the computer as Administrator. The System Restore Restoration
Complete page appears.
7. Click OK.

Troubleshooting
---------------

You may inadvertently restore Windows XP to a previous configuration that
you do not want. To undo the restoration:

1. Log on to Windows as Administrator.
2. Click Start, point to All Programs, point to Accessories, point to
System Tools, and then click System Restore. System Restore starts.
3. On the "Welcome to System Restore" page, click "Undo my last
restoration", and then click Next. A System Restore message may appear that
lists configuration changes that System Restore will make. Click OK.
4. On the Confirm Restoration Undo page, click Next. System Restore
restores the original Windows XP configuration, and then restarts the
computer.
5. Log on to the computer as Administrator. The System Restore Undo
Complete page appears.
6. Click OK.

For more information about system restore in Windows XP, please refer to
our KB article Q306084: HOW TO: Restore Windows XP to a Previous State
(http://support.microsoft.com/default.aspx?kbid=306084).

Have a good day!

Thanks & Regards,

Feng Mao [MSFT], MCSE
Microsoft Online Partner Support

Get Secure! - www.microsoft.com/security

=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.



--------------------
| Thread-Topic: Start Icon Bug? Or Virus?
| thread-index: AcR/LjB0l5leeLxqR9efuax3PmWGkQ==
| X-WBNR-Posting-Host: 199.40.15.204
| From: "=?Utf-8?B?UHlnbXlnb2Q=?=" <[email protected]>
| References: <[email protected]>
<0#[email protected]>
<[email protected]>
<[email protected]>
| Subject: RE: Start Icon Bug? Or Virus?
| Date: Tue, 10 Aug 2004 16:03:03 -0700
| Lines: 163
| Message-ID: <[email protected]>
| MIME-Version: 1.0
| Content-Type: text/plain;
| charset="Utf-8"
| Content-Transfer-Encoding: 7bit
| X-Newsreader: Microsoft CDO for Windows 2000
| Content-Class: urn:content-classes:message
| Importance: normal
| Priority: normal
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
| Newsgroups: microsoft.public.windowsxp.general
| NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.1.29
| Path: cpmsftngxa06.phx.gbl!TK2MSFTNGXA03.phx.gbl
| Xref: cpmsftngxa06.phx.gbl microsoft.public.windowsxp.general:1040513
| X-Tomcat-NG: microsoft.public.windowsxp.general
|
| Hi Feng,
| Guess what, that didn't work! I found the exact registry entry but it was
| allready the default entry. I re-wrote it in with the default entry (
| %USERPROFILE%\Start Menu )but it didn't fix it. What to do now??? Your
help
| is most appreciated! Because I don't want to have to re-format Windows!!
| If I accidently deleted some entries for devldr32.exe or for ALG.exe will
| that be part of the problem? Or will they be put back in there after a
reboot
| from Windows? Because I had a look on 'my' computer's task manager and
then
| the families computer's task manager to see if there was anything
different.
| I thought that the devldr32.exe or ALG.exe processes could be Malware so
I
| got rid of them from the Registry, (oops) then I posted a different
question
| to ask what some of these different processes were and they said that
they
| were Microsoft related.
| So I'm not sure what to do now, once again your help is most appreciated
| Feng so please help me. Thanks
| Cameron
|
| "Feng Mao" wrote:
|
| > Looking forward to the result tomorrow, Cameron!
| >
| > Thanks & Regards,
| >
| > Feng Mao [MSFT], MCSE
| > Microsoft Online Partner Support
| >
| > Get Secure! - www.microsoft.com/security
| >
| > =====================================================
| > When responding to posts, please "Reply to Group" via your newsreader
so
| > that others may learn and benefit from your issue.
| > =====================================================
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| >
| >
| >
| > --------------------
| > | Thread-Topic: Start Icon Bug? Or Virus?
| > | thread-index: AcR+ina8q38G0EQ/RXGUM7xouruCow==
| > | X-WBNR-Posting-Host: 199.40.15.204
| > | From: "=?Utf-8?B?UHlnbXlnb2Q=?=" <[email protected]>
| > | References: <[email protected]>
| > <0#[email protected]>
| > | Subject: RE: Start Icon Bug? Or Virus?
| > | Date: Mon, 9 Aug 2004 20:31:03 -0700
| > | Lines: 89
| > | Message-ID: <[email protected]>
| > | MIME-Version: 1.0
| > | Content-Type: text/plain;
| > | charset="Utf-8"
| > | Content-Transfer-Encoding: 7bit
| > | X-Newsreader: Microsoft CDO for Windows 2000
| > | Content-Class: urn:content-classes:message
| > | Importance: normal
| > | Priority: normal
| > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
| > | Newsgroups: microsoft.public.windowsxp.general
| > | NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.1.29
| > | Path: cpmsftngxa06.phx.gbl!TK2MSFTNGXA03.phx.gbl
| > | Xref: cpmsftngxa06.phx.gbl microsoft.public.windowsxp.general:1039396
| > | X-Tomcat-NG: microsoft.public.windowsxp.general
| > |
| > | Hi Feng,
| > | Thanks for the Reply!
| > | I have printed off that same link which you provided(as well as
someone
| > else
| > | did) and I'll try and fix it tonight. It does it in Safe Mode as
well. I
| > | tried that yesterday and it does the same thing. Anyway I'll re-post
| > tomorrow
| > | and tell you about the outcome.
| > | Thanks,
| > | Cameron
| > |
| > | "Feng Mao" wrote:
| > |
| > | > Hi Pygmygod,
| > | >
| > | > Thank you for posting!
| > | >
| > | > You may change the data value for the Start Menu value to the
default
| > | > entry. The default entry is %USERPROFILE%\Start Menu. This value is
a
| > | > REG_EXPAND_SZ value. The Start Menu value is located in the
following
| > | > registry key:
| > | >
| >
HKEY_CURRENT_USER/Software/Microsoft/Windows/CurrentVersion/Explorer/User
| > | > Shell Folders
| > | >
| > | > For the detailed information, please visit the below article in
| > Microsoft
| > | > knowledge base:
| > | >
| > | > Start Button Sticks In and Does Not Display Start Menu
| > | > http://support.microsoft.com/default.aspx?scid=kb;en-us;262076
| > | >
| > | > If it cannot solve your problem, I wonder if the problem happens in
| > Safe
| > | > Mode as well. To boot into Safe Mode, press and hold F8 key just
after
| > the
| > | > computer rebooted. You will see the text mode based menu and choose
| > Safe
| > | > Mode.
| > | >
| > | > I hope that it is helpful.
| > | >
| > | > Have a nice day!
| > | >
| > | > Thanks & Regards,
| > | >
| > | > Feng Mao [MSFT], MCSE
| > | > Microsoft Online Partner Support
| > | >
| > | > Get Secure! - www.microsoft.com/security
| > | >
| > | > =====================================================
| > | > When responding to posts, please "Reply to Group" via your
newsreader
| > so
| > | > that others may learn and benefit from your issue.
| > | > =====================================================
| > | > This posting is provided "AS IS" with no warranties, and confers no
| > rights.
| > | >
| > | >
| > | >
| > | > --------------------
| > | > | Content-Class: urn:content-classes:message
| > | > | From: "Pygmygod" <[email protected]>
| > | > | Sender: "Pygmygod" <[email protected]>
| > | > | Subject: Start Icon Bug? Or Virus?
| > | > | Date: Sun, 8 Aug 2004 20:23:33 -0700
| > | > | Lines: 13
| > | > | Message-ID: <[email protected]>
| > | > | MIME-Version: 1.0
| > | > | Content-Type: text/plain;
| > | > | charset="iso-8859-1"
| > | > | Content-Transfer-Encoding: 7bit
| > | > | X-Newsreader: Microsoft CDO for Windows 2000
| > | > | thread-index: AcR9wEAOExoETf6+QnWTrF0zjnH3/g==
| > | > | X-MimeOLE: Produced By Microsoft MimeOLE V5.50.4910.0300
| > | > | Newsgroups: microsoft.public.windowsxp.general
| > | > | Path: cpmsftngxa06.phx.gbl
| > | > | Xref: cpmsftngxa06.phx.gbl
microsoft.public.windowsxp.general:1038199
| > | > | NNTP-Posting-Host: tk2msftngxa11.phx.gbl 10.40.1.163
| > | > | X-Tomcat-NG: microsoft.public.windowsxp.general
| > | > |
| > | > | Hi,
| > | > | Recently on our XP Pro machine the 'start' icon in the
| > | > | task bar has stopped opening, in one profile it doesn't
| > | > | even open, in the other profile it opens but the
| > | > | expandable bars like 'All Programs' won't open. I have
| > | > | Spybot and Adaware fully updated and they didn't find
| > | > | anything that fixed it (of course they found some other
| > | > | stuff which I ended up getting rid of) maybe Spybot,
| > | > | Adaware or Myself has deleted something that shouldn't of
| > | > | been deleted. Could anyone please advise me of how to fix
| > | > | this problem?
| > | > | Thanks
| > | > |
| > | > |
| > | >
| > | >
| > |
| >
| >
|
 
F

Feng Mao

No, the SFC command is changed in Windows XP.

If you want to extract file Explorer.exe, you need run the command
"MSCONFIG", you will see a button named Expand File..., this can help you
to extract the file from Windows XP setup CD. Other steps could be the same.

Have a nice day!

Thanks & Regards,

Feng Mao [MSFT], MCSE
Microsoft Online Partner Support

Get Secure! - www.microsoft.com/security

=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.



--------------------
| Thread-Topic: Start Icon Bug? Or Virus?
| thread-index: AcR/NXOLIVFJsPIzQuC6oDjqHLqDeA==
| X-WBNR-Posting-Host: 199.40.15.204
| From: "=?Utf-8?B?UHlnbXlnb2Q=?=" <[email protected]>
| References: <[email protected]>
<0#[email protected]>
<[email protected]>
<[email protected]>
| Subject: RE: Start Icon Bug? Or Virus?
| Date: Tue, 10 Aug 2004 16:55:02 -0700
| Lines: 149
| Message-ID: <[email protected]>
| MIME-Version: 1.0
| Content-Type: text/plain;
| charset="Utf-8"
| Content-Transfer-Encoding: 7bit
| X-Newsreader: Microsoft CDO for Windows 2000
| Content-Class: urn:content-classes:message
| Importance: normal
| Priority: normal
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
| Newsgroups: microsoft.public.windowsxp.general
| NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.1.29
| Path: cpmsftngxa06.phx.gbl!TK2MSFTNGXA03.phx.gbl
| Xref: cpmsftngxa06.phx.gbl microsoft.public.windowsxp.general:1040583
| X-Tomcat-NG: microsoft.public.windowsxp.general
|
| Hi Feng,
| Should I try using "KB 262788"? or does that only do it for Windows 98?
|
| "Feng Mao" wrote:
|
| > Looking forward to the result tomorrow, Cameron!
| >
| > Thanks & Regards,
| >
| > Feng Mao [MSFT], MCSE
| > Microsoft Online Partner Support
| >
| > Get Secure! - www.microsoft.com/security
| >
| > =====================================================
| > When responding to posts, please "Reply to Group" via your newsreader
so
| > that others may learn and benefit from your issue.
| > =====================================================
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| >
| >
| >
| > --------------------
| > | Thread-Topic: Start Icon Bug? Or Virus?
| > | thread-index: AcR+ina8q38G0EQ/RXGUM7xouruCow==
| > | X-WBNR-Posting-Host: 199.40.15.204
| > | From: "=?Utf-8?B?UHlnbXlnb2Q=?=" <[email protected]>
| > | References: <[email protected]>
| > <0#[email protected]>
| > | Subject: RE: Start Icon Bug? Or Virus?
| > | Date: Mon, 9 Aug 2004 20:31:03 -0700
| > | Lines: 89
| > | Message-ID: <[email protected]>
| > | MIME-Version: 1.0
| > | Content-Type: text/plain;
| > | charset="Utf-8"
| > | Content-Transfer-Encoding: 7bit
| > | X-Newsreader: Microsoft CDO for Windows 2000
| > | Content-Class: urn:content-classes:message
| > | Importance: normal
| > | Priority: normal
| > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
| > | Newsgroups: microsoft.public.windowsxp.general
| > | NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.1.29
| > | Path: cpmsftngxa06.phx.gbl!TK2MSFTNGXA03.phx.gbl
| > | Xref: cpmsftngxa06.phx.gbl microsoft.public.windowsxp.general:1039396
| > | X-Tomcat-NG: microsoft.public.windowsxp.general
| > |
| > | Hi Feng,
| > | Thanks for the Reply!
| > | I have printed off that same link which you provided(as well as
someone
| > else
| > | did) and I'll try and fix it tonight. It does it in Safe Mode as
well. I
| > | tried that yesterday and it does the same thing. Anyway I'll re-post
| > tomorrow
| > | and tell you about the outcome.
| > | Thanks,
| > | Cameron
| > |
| > | "Feng Mao" wrote:
| > |
| > | > Hi Pygmygod,
| > | >
| > | > Thank you for posting!
| > | >
| > | > You may change the data value for the Start Menu value to the
default
| > | > entry. The default entry is %USERPROFILE%\Start Menu. This value is
a
| > | > REG_EXPAND_SZ value. The Start Menu value is located in the
following
| > | > registry key:
| > | >
| >
HKEY_CURRENT_USER/Software/Microsoft/Windows/CurrentVersion/Explorer/User
| > | > Shell Folders
| > | >
| > | > For the detailed information, please visit the below article in
| > Microsoft
| > | > knowledge base:
| > | >
| > | > Start Button Sticks In and Does Not Display Start Menu
| > | > http://support.microsoft.com/default.aspx?scid=kb;en-us;262076
| > | >
| > | > If it cannot solve your problem, I wonder if the problem happens in
| > Safe
| > | > Mode as well. To boot into Safe Mode, press and hold F8 key just
after
| > the
| > | > computer rebooted. You will see the text mode based menu and choose
| > Safe
| > | > Mode.
| > | >
| > | > I hope that it is helpful.
| > | >
| > | > Have a nice day!
| > | >
| > | > Thanks & Regards,
| > | >
| > | > Feng Mao [MSFT], MCSE
| > | > Microsoft Online Partner Support
| > | >
| > | > Get Secure! - www.microsoft.com/security
| > | >
| > | > =====================================================
| > | > When responding to posts, please "Reply to Group" via your
newsreader
| > so
| > | > that others may learn and benefit from your issue.
| > | > =====================================================
| > | > This posting is provided "AS IS" with no warranties, and confers no
| > rights.
| > | >
| > | >
| > | >
| > | > --------------------
| > | > | Content-Class: urn:content-classes:message
| > | > | From: "Pygmygod" <[email protected]>
| > | > | Sender: "Pygmygod" <[email protected]>
| > | > | Subject: Start Icon Bug? Or Virus?
| > | > | Date: Sun, 8 Aug 2004 20:23:33 -0700
| > | > | Lines: 13
| > | > | Message-ID: <[email protected]>
| > | > | MIME-Version: 1.0
| > | > | Content-Type: text/plain;
| > | > | charset="iso-8859-1"
| > | > | Content-Transfer-Encoding: 7bit
| > | > | X-Newsreader: Microsoft CDO for Windows 2000
| > | > | thread-index: AcR9wEAOExoETf6+QnWTrF0zjnH3/g==
| > | > | X-MimeOLE: Produced By Microsoft MimeOLE V5.50.4910.0300
| > | > | Newsgroups: microsoft.public.windowsxp.general
| > | > | Path: cpmsftngxa06.phx.gbl
| > | > | Xref: cpmsftngxa06.phx.gbl
microsoft.public.windowsxp.general:1038199
| > | > | NNTP-Posting-Host: tk2msftngxa11.phx.gbl 10.40.1.163
| > | > | X-Tomcat-NG: microsoft.public.windowsxp.general
| > | > |
| > | > | Hi,
| > | > | Recently on our XP Pro machine the 'start' icon in the
| > | > | task bar has stopped opening, in one profile it doesn't
| > | > | even open, in the other profile it opens but the
| > | > | expandable bars like 'All Programs' won't open. I have
| > | > | Spybot and Adaware fully updated and they didn't find
| > | > | anything that fixed it (of course they found some other
| > | > | stuff which I ended up getting rid of) maybe Spybot,
| > | > | Adaware or Myself has deleted something that shouldn't of
| > | > | been deleted. Could anyone please advise me of how to fix
| > | > | this problem?
| > | > | Thanks
| > | > |
| > | > |
| > | >
| > | >
| > |
| >
| >
|
 
G

Guest

ok I'll try that first, then I'll try the system restore.
Thanks Feng

Feng Mao said:
No, the SFC command is changed in Windows XP.

If you want to extract file Explorer.exe, you need run the command
"MSCONFIG", you will see a button named Expand File..., this can help you
to extract the file from Windows XP setup CD. Other steps could be the same.

Have a nice day!

Thanks & Regards,

Feng Mao [MSFT], MCSE
Microsoft Online Partner Support

Get Secure! - www.microsoft.com/security

=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.



--------------------
| Thread-Topic: Start Icon Bug? Or Virus?
| thread-index: AcR/NXOLIVFJsPIzQuC6oDjqHLqDeA==
| X-WBNR-Posting-Host: 199.40.15.204
| From: "=?Utf-8?B?UHlnbXlnb2Q=?=" <[email protected]>
| References: <[email protected]>
<0#[email protected]>
<[email protected]>
<[email protected]>
| Subject: RE: Start Icon Bug? Or Virus?
| Date: Tue, 10 Aug 2004 16:55:02 -0700
| Lines: 149
| Message-ID: <[email protected]>
| MIME-Version: 1.0
| Content-Type: text/plain;
| charset="Utf-8"
| Content-Transfer-Encoding: 7bit
| X-Newsreader: Microsoft CDO for Windows 2000
| Content-Class: urn:content-classes:message
| Importance: normal
| Priority: normal
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
| Newsgroups: microsoft.public.windowsxp.general
| NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.1.29
| Path: cpmsftngxa06.phx.gbl!TK2MSFTNGXA03.phx.gbl
| Xref: cpmsftngxa06.phx.gbl microsoft.public.windowsxp.general:1040583
| X-Tomcat-NG: microsoft.public.windowsxp.general
|
| Hi Feng,
| Should I try using "KB 262788"? or does that only do it for Windows 98?
|
| "Feng Mao" wrote:
|
| > Looking forward to the result tomorrow, Cameron!
| >
| > Thanks & Regards,
| >
| > Feng Mao [MSFT], MCSE
| > Microsoft Online Partner Support
| >
| > Get Secure! - www.microsoft.com/security
| >
| > =====================================================
| > When responding to posts, please "Reply to Group" via your newsreader
so
| > that others may learn and benefit from your issue.
| > =====================================================
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| >
| >
| >
| > --------------------
| > | Thread-Topic: Start Icon Bug? Or Virus?
| > | thread-index: AcR+ina8q38G0EQ/RXGUM7xouruCow==
| > | X-WBNR-Posting-Host: 199.40.15.204
| > | From: "=?Utf-8?B?UHlnbXlnb2Q=?=" <[email protected]>
| > | References: <[email protected]>
| > <0#[email protected]>
| > | Subject: RE: Start Icon Bug? Or Virus?
| > | Date: Mon, 9 Aug 2004 20:31:03 -0700
| > | Lines: 89
| > | Message-ID: <[email protected]>
| > | MIME-Version: 1.0
| > | Content-Type: text/plain;
| > | charset="Utf-8"
| > | Content-Transfer-Encoding: 7bit
| > | X-Newsreader: Microsoft CDO for Windows 2000
| > | Content-Class: urn:content-classes:message
| > | Importance: normal
| > | Priority: normal
| > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
| > | Newsgroups: microsoft.public.windowsxp.general
| > | NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.1.29
| > | Path: cpmsftngxa06.phx.gbl!TK2MSFTNGXA03.phx.gbl
| > | Xref: cpmsftngxa06.phx.gbl microsoft.public.windowsxp.general:1039396
| > | X-Tomcat-NG: microsoft.public.windowsxp.general
| > |
| > | Hi Feng,
| > | Thanks for the Reply!
| > | I have printed off that same link which you provided(as well as
someone
| > else
| > | did) and I'll try and fix it tonight. It does it in Safe Mode as
well. I
| > | tried that yesterday and it does the same thing. Anyway I'll re-post
| > tomorrow
| > | and tell you about the outcome.
| > | Thanks,
| > | Cameron
| > |
| > | "Feng Mao" wrote:
| > |
| > | > Hi Pygmygod,
| > | >
| > | > Thank you for posting!
| > | >
| > | > You may change the data value for the Start Menu value to the
default
| > | > entry. The default entry is %USERPROFILE%\Start Menu. This value is
a
| > | > REG_EXPAND_SZ value. The Start Menu value is located in the
following
| > | > registry key:
| > | >
| >
HKEY_CURRENT_USER/Software/Microsoft/Windows/CurrentVersion/Explorer/User
| > | > Shell Folders
| > | >
| > | > For the detailed information, please visit the below article in
| > Microsoft
| > | > knowledge base:
| > | >
| > | > Start Button Sticks In and Does Not Display Start Menu
| > | > http://support.microsoft.com/default.aspx?scid=kb;en-us;262076
| > | >
| > | > If it cannot solve your problem, I wonder if the problem happens in
| > Safe
| > | > Mode as well. To boot into Safe Mode, press and hold F8 key just
after
| > the
| > | > computer rebooted. You will see the text mode based menu and choose
| > Safe
| > | > Mode.
| > | >
| > | > I hope that it is helpful.
| > | >
| > | > Have a nice day!
| > | >
| > | > Thanks & Regards,
| > | >
| > | > Feng Mao [MSFT], MCSE
| > | > Microsoft Online Partner Support
| > | >
| > | > Get Secure! - www.microsoft.com/security
| > | >
| > | > =====================================================
| > | > When responding to posts, please "Reply to Group" via your
newsreader
| > so
| > | > that others may learn and benefit from your issue.
| > | > =====================================================
| > | > This posting is provided "AS IS" with no warranties, and confers no
| > rights.
| > | >
| > | >
| > | >
| > | > --------------------
| > | > | Content-Class: urn:content-classes:message
| > | > | From: "Pygmygod" <[email protected]>
| > | > | Sender: "Pygmygod" <[email protected]>
| > | > | Subject: Start Icon Bug? Or Virus?
| > | > | Date: Sun, 8 Aug 2004 20:23:33 -0700
| > | > | Lines: 13
| > | > | Message-ID: <[email protected]>
| > | > | MIME-Version: 1.0
| > | > | Content-Type: text/plain;
| > | > | charset="iso-8859-1"
| > | > | Content-Transfer-Encoding: 7bit
| > | > | X-Newsreader: Microsoft CDO for Windows 2000
| > | > | thread-index: AcR9wEAOExoETf6+QnWTrF0zjnH3/g==
| > | > | X-MimeOLE: Produced By Microsoft MimeOLE V5.50.4910.0300
| > | > | Newsgroups: microsoft.public.windowsxp.general
| > | > | Path: cpmsftngxa06.phx.gbl
| > | > | Xref: cpmsftngxa06.phx.gbl
microsoft.public.windowsxp.general:1038199
| > | > | NNTP-Posting-Host: tk2msftngxa11.phx.gbl 10.40.1.163
| > | > | X-Tomcat-NG: microsoft.public.windowsxp.general
| > | > |
| > | > | Hi,
| > | > | Recently on our XP Pro machine the 'start' icon in the
| > | > | task bar has stopped opening, in one profile it doesn't
| > | > | even open, in the other profile it opens but the
| > | > | expandable bars like 'All Programs' won't open. I have
| > | > | Spybot and Adaware fully updated and they didn't find
| > | > | anything that fixed it (of course they found some other
| > | > | stuff which I ended up getting rid of) maybe Spybot,
| > | > | Adaware or Myself has deleted something that shouldn't of
| > | > | been deleted. Could anyone please advise me of how to fix
| > | > | this problem?
| > | > | Thanks
| > | > |
| > | > |
| > | >
| > | >
| > |
| >
| >
|
 
G

Guest

Hi Feng,
The System Restore didn't work! I selected the date and it restarted but
when it logged in it said that the Restoration was Incomplete.
So I put in the XP CD and booted from CD and just Repaired Windows, it seems
to work fine now (touch wood!). Thanks for the help anyway.
Cameron

Feng Mao said:
No, the SFC command is changed in Windows XP.

If you want to extract file Explorer.exe, you need run the command
"MSCONFIG", you will see a button named Expand File..., this can help you
to extract the file from Windows XP setup CD. Other steps could be the same.

Have a nice day!

Thanks & Regards,

Feng Mao [MSFT], MCSE
Microsoft Online Partner Support

Get Secure! - www.microsoft.com/security

=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.



--------------------
| Thread-Topic: Start Icon Bug? Or Virus?
| thread-index: AcR/NXOLIVFJsPIzQuC6oDjqHLqDeA==
| X-WBNR-Posting-Host: 199.40.15.204
| From: "=?Utf-8?B?UHlnbXlnb2Q=?=" <[email protected]>
| References: <[email protected]>
<0#[email protected]>
<[email protected]>
<[email protected]>
| Subject: RE: Start Icon Bug? Or Virus?
| Date: Tue, 10 Aug 2004 16:55:02 -0700
| Lines: 149
| Message-ID: <[email protected]>
| MIME-Version: 1.0
| Content-Type: text/plain;
| charset="Utf-8"
| Content-Transfer-Encoding: 7bit
| X-Newsreader: Microsoft CDO for Windows 2000
| Content-Class: urn:content-classes:message
| Importance: normal
| Priority: normal
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
| Newsgroups: microsoft.public.windowsxp.general
| NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.1.29
| Path: cpmsftngxa06.phx.gbl!TK2MSFTNGXA03.phx.gbl
| Xref: cpmsftngxa06.phx.gbl microsoft.public.windowsxp.general:1040583
| X-Tomcat-NG: microsoft.public.windowsxp.general
|
| Hi Feng,
| Should I try using "KB 262788"? or does that only do it for Windows 98?
|
| "Feng Mao" wrote:
|
| > Looking forward to the result tomorrow, Cameron!
| >
| > Thanks & Regards,
| >
| > Feng Mao [MSFT], MCSE
| > Microsoft Online Partner Support
| >
| > Get Secure! - www.microsoft.com/security
| >
| > =====================================================
| > When responding to posts, please "Reply to Group" via your newsreader
so
| > that others may learn and benefit from your issue.
| > =====================================================
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| >
| >
| >
| > --------------------
| > | Thread-Topic: Start Icon Bug? Or Virus?
| > | thread-index: AcR+ina8q38G0EQ/RXGUM7xouruCow==
| > | X-WBNR-Posting-Host: 199.40.15.204
| > | From: "=?Utf-8?B?UHlnbXlnb2Q=?=" <[email protected]>
| > | References: <[email protected]>
| > <0#[email protected]>
| > | Subject: RE: Start Icon Bug? Or Virus?
| > | Date: Mon, 9 Aug 2004 20:31:03 -0700
| > | Lines: 89
| > | Message-ID: <[email protected]>
| > | MIME-Version: 1.0
| > | Content-Type: text/plain;
| > | charset="Utf-8"
| > | Content-Transfer-Encoding: 7bit
| > | X-Newsreader: Microsoft CDO for Windows 2000
| > | Content-Class: urn:content-classes:message
| > | Importance: normal
| > | Priority: normal
| > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
| > | Newsgroups: microsoft.public.windowsxp.general
| > | NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.1.29
| > | Path: cpmsftngxa06.phx.gbl!TK2MSFTNGXA03.phx.gbl
| > | Xref: cpmsftngxa06.phx.gbl microsoft.public.windowsxp.general:1039396
| > | X-Tomcat-NG: microsoft.public.windowsxp.general
| > |
| > | Hi Feng,
| > | Thanks for the Reply!
| > | I have printed off that same link which you provided(as well as
someone
| > else
| > | did) and I'll try and fix it tonight. It does it in Safe Mode as
well. I
| > | tried that yesterday and it does the same thing. Anyway I'll re-post
| > tomorrow
| > | and tell you about the outcome.
| > | Thanks,
| > | Cameron
| > |
| > | "Feng Mao" wrote:
| > |
| > | > Hi Pygmygod,
| > | >
| > | > Thank you for posting!
| > | >
| > | > You may change the data value for the Start Menu value to the
default
| > | > entry. The default entry is %USERPROFILE%\Start Menu. This value is
a
| > | > REG_EXPAND_SZ value. The Start Menu value is located in the
following
| > | > registry key:
| > | >
| >
HKEY_CURRENT_USER/Software/Microsoft/Windows/CurrentVersion/Explorer/User
| > | > Shell Folders
| > | >
| > | > For the detailed information, please visit the below article in
| > Microsoft
| > | > knowledge base:
| > | >
| > | > Start Button Sticks In and Does Not Display Start Menu
| > | > http://support.microsoft.com/default.aspx?scid=kb;en-us;262076
| > | >
| > | > If it cannot solve your problem, I wonder if the problem happens in
| > Safe
| > | > Mode as well. To boot into Safe Mode, press and hold F8 key just
after
| > the
| > | > computer rebooted. You will see the text mode based menu and choose
| > Safe
| > | > Mode.
| > | >
| > | > I hope that it is helpful.
| > | >
| > | > Have a nice day!
| > | >
| > | > Thanks & Regards,
| > | >
| > | > Feng Mao [MSFT], MCSE
| > | > Microsoft Online Partner Support
| > | >
| > | > Get Secure! - www.microsoft.com/security
| > | >
| > | > =====================================================
| > | > When responding to posts, please "Reply to Group" via your
newsreader
| > so
| > | > that others may learn and benefit from your issue.
| > | > =====================================================
| > | > This posting is provided "AS IS" with no warranties, and confers no
| > rights.
| > | >
| > | >
| > | >
| > | > --------------------
| > | > | Content-Class: urn:content-classes:message
| > | > | From: "Pygmygod" <[email protected]>
| > | > | Sender: "Pygmygod" <[email protected]>
| > | > | Subject: Start Icon Bug? Or Virus?
| > | > | Date: Sun, 8 Aug 2004 20:23:33 -0700
| > | > | Lines: 13
| > | > | Message-ID: <[email protected]>
| > | > | MIME-Version: 1.0
| > | > | Content-Type: text/plain;
| > | > | charset="iso-8859-1"
| > | > | Content-Transfer-Encoding: 7bit
| > | > | X-Newsreader: Microsoft CDO for Windows 2000
| > | > | thread-index: AcR9wEAOExoETf6+QnWTrF0zjnH3/g==
| > | > | X-MimeOLE: Produced By Microsoft MimeOLE V5.50.4910.0300
| > | > | Newsgroups: microsoft.public.windowsxp.general
| > | > | Path: cpmsftngxa06.phx.gbl
| > | > | Xref: cpmsftngxa06.phx.gbl
microsoft.public.windowsxp.general:1038199
| > | > | NNTP-Posting-Host: tk2msftngxa11.phx.gbl 10.40.1.163
| > | > | X-Tomcat-NG: microsoft.public.windowsxp.general
| > | > |
| > | > | Hi,
| > | > | Recently on our XP Pro machine the 'start' icon in the
| > | > | task bar has stopped opening, in one profile it doesn't
| > | > | even open, in the other profile it opens but the
| > | > | expandable bars like 'All Programs' won't open. I have
| > | > | Spybot and Adaware fully updated and they didn't find
| > | > | anything that fixed it (of course they found some other
| > | > | stuff which I ended up getting rid of) maybe Spybot,
| > | > | Adaware or Myself has deleted something that shouldn't of
| > | > | been deleted. Could anyone please advise me of how to fix
| > | > | this problem?
| > | > | Thanks
| > | > |
| > | > |
| > | >
| > | >
| > |
| >
| >
|
 
F

Feng Mao

Hi Cameron,

To repair Windows XP is the next steps I would like to suggest if the
System Restore fails. It seems that some system files, like explorer.exe,
are corrupted. I am glad that it works fine now.

Please feel free to post the problem you encountered in the future.

Have a good day!

Thanks & Regards,

Feng Mao [MSFT], MCSE
Microsoft Online Partner Support

Get Secure! - www.microsoft.com/security

=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.



--------------------
| Thread-Topic: Start Icon Bug? Or Virus?
| thread-index: AcR/9oRdcBfboEwiT0CatcTOGdWzYQ==
| X-WBNR-Posting-Host: 199.40.15.204
| From: "=?Utf-8?B?UHlnbXlnb2Q=?=" <[email protected]>
| References: <[email protected]>
<0#[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
| Subject: RE: Start Icon Bug? Or Virus?
| Date: Wed, 11 Aug 2004 15:57:03 -0700
| Lines: 223
| Message-ID: <[email protected]>
| MIME-Version: 1.0
| Content-Type: text/plain;
| charset="Utf-8"
| Content-Transfer-Encoding: 7bit
| X-Newsreader: Microsoft CDO for Windows 2000
| Content-Class: urn:content-classes:message
| Importance: normal
| Priority: normal
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
| Newsgroups: microsoft.public.windowsxp.general
| NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.1.29
| Path: cpmsftngxa06.phx.gbl!TK2MSFTNGXA03.phx.gbl
| Xref: cpmsftngxa06.phx.gbl microsoft.public.windowsxp.general:1041949
| X-Tomcat-NG: microsoft.public.windowsxp.general
|
| Hi Feng,
| The System Restore didn't work! I selected the date and it restarted but
| when it logged in it said that the Restoration was Incomplete.
| So I put in the XP CD and booted from CD and just Repaired Windows, it
seems
| to work fine now (touch wood!). Thanks for the help anyway.
| Cameron
|
| "Feng Mao" wrote:
|
| > No, the SFC command is changed in Windows XP.
| >
| > If you want to extract file Explorer.exe, you need run the command
| > "MSCONFIG", you will see a button named Expand File..., this can help
you
| > to extract the file from Windows XP setup CD. Other steps could be the
same.
| >
| > Have a nice day!
| >
| > Thanks & Regards,
| >
| > Feng Mao [MSFT], MCSE
| > Microsoft Online Partner Support
| >
| > Get Secure! - www.microsoft.com/security
| >
| > =====================================================
| > When responding to posts, please "Reply to Group" via your newsreader
so
| > that others may learn and benefit from your issue.
| > =====================================================
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| >
| >
| >
| > --------------------
| > | Thread-Topic: Start Icon Bug? Or Virus?
| > | thread-index: AcR/NXOLIVFJsPIzQuC6oDjqHLqDeA==
| > | X-WBNR-Posting-Host: 199.40.15.204
| > | From: "=?Utf-8?B?UHlnbXlnb2Q=?=" <[email protected]>
| > | References: <[email protected]>
| > <0#[email protected]>
| > <[email protected]>
| > <[email protected]>
| > | Subject: RE: Start Icon Bug? Or Virus?
| > | Date: Tue, 10 Aug 2004 16:55:02 -0700
| > | Lines: 149
| > | Message-ID: <[email protected]>
| > | MIME-Version: 1.0
| > | Content-Type: text/plain;
| > | charset="Utf-8"
| > | Content-Transfer-Encoding: 7bit
| > | X-Newsreader: Microsoft CDO for Windows 2000
| > | Content-Class: urn:content-classes:message
| > | Importance: normal
| > | Priority: normal
| > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
| > | Newsgroups: microsoft.public.windowsxp.general
| > | NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.1.29
| > | Path: cpmsftngxa06.phx.gbl!TK2MSFTNGXA03.phx.gbl
| > | Xref: cpmsftngxa06.phx.gbl microsoft.public.windowsxp.general:1040583
| > | X-Tomcat-NG: microsoft.public.windowsxp.general
| > |
| > | Hi Feng,
| > | Should I try using "KB 262788"? or does that only do it for Windows
98?
| > |
| > | "Feng Mao" wrote:
| > |
| > | > Looking forward to the result tomorrow, Cameron!
| > | >
| > | > Thanks & Regards,
| > | >
| > | > Feng Mao [MSFT], MCSE
| > | > Microsoft Online Partner Support
| > | >
| > | > Get Secure! - www.microsoft.com/security
| > | >
| > | > =====================================================
| > | > When responding to posts, please "Reply to Group" via your
newsreader
| > so
| > | > that others may learn and benefit from your issue.
| > | > =====================================================
| > | > This posting is provided "AS IS" with no warranties, and confers no
| > rights.
| > | >
| > | >
| > | >
| > | > --------------------
| > | > | Thread-Topic: Start Icon Bug? Or Virus?
| > | > | thread-index: AcR+ina8q38G0EQ/RXGUM7xouruCow==
| > | > | X-WBNR-Posting-Host: 199.40.15.204
| > | > | From: "=?Utf-8?B?UHlnbXlnb2Q=?="
<[email protected]>
| > | > | References: <[email protected]>
| > | > <0#[email protected]>
| > | > | Subject: RE: Start Icon Bug? Or Virus?
| > | > | Date: Mon, 9 Aug 2004 20:31:03 -0700
| > | > | Lines: 89
| > | > | Message-ID: <[email protected]>
| > | > | MIME-Version: 1.0
| > | > | Content-Type: text/plain;
| > | > | charset="Utf-8"
| > | > | Content-Transfer-Encoding: 7bit
| > | > | X-Newsreader: Microsoft CDO for Windows 2000
| > | > | Content-Class: urn:content-classes:message
| > | > | Importance: normal
| > | > | Priority: normal
| > | > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
| > | > | Newsgroups: microsoft.public.windowsxp.general
| > | > | NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.1.29
| > | > | Path: cpmsftngxa06.phx.gbl!TK2MSFTNGXA03.phx.gbl
| > | > | Xref: cpmsftngxa06.phx.gbl
microsoft.public.windowsxp.general:1039396
| > | > | X-Tomcat-NG: microsoft.public.windowsxp.general
| > | > |
| > | > | Hi Feng,
| > | > | Thanks for the Reply!
| > | > | I have printed off that same link which you provided(as well as
| > someone
| > | > else
| > | > | did) and I'll try and fix it tonight. It does it in Safe Mode as
| > well. I
| > | > | tried that yesterday and it does the same thing. Anyway I'll
re-post
| > | > tomorrow
| > | > | and tell you about the outcome.
| > | > | Thanks,
| > | > | Cameron
| > | > |
| > | > | "Feng Mao" wrote:
| > | > |
| > | > | > Hi Pygmygod,
| > | > | >
| > | > | > Thank you for posting!
| > | > | >
| > | > | > You may change the data value for the Start Menu value to the
| > default
| > | > | > entry. The default entry is %USERPROFILE%\Start Menu. This
value is
| > a
| > | > | > REG_EXPAND_SZ value. The Start Menu value is located in the
| > following
| > | > | > registry key:
| > | > | >
| > | >
| >
HKEY_CURRENT_USER/Software/Microsoft/Windows/CurrentVersion/Explorer/User
| > | > | > Shell Folders
| > | > | >
| > | > | > For the detailed information, please visit the below article in
| > | > Microsoft
| > | > | > knowledge base:
| > | > | >
| > | > | > Start Button Sticks In and Does Not Display Start Menu
| > | > | > http://support.microsoft.com/default.aspx?scid=kb;en-us;262076
| > | > | >
| > | > | > If it cannot solve your problem, I wonder if the problem
happens in
| > | > Safe
| > | > | > Mode as well. To boot into Safe Mode, press and hold F8 key
just
| > after
| > | > the
| > | > | > computer rebooted. You will see the text mode based menu and
choose
| > | > Safe
| > | > | > Mode.
| > | > | >
| > | > | > I hope that it is helpful.
| > | > | >
| > | > | > Have a nice day!
| > | > | >
| > | > | > Thanks & Regards,
| > | > | >
| > | > | > Feng Mao [MSFT], MCSE
| > | > | > Microsoft Online Partner Support
| > | > | >
| > | > | > Get Secure! - www.microsoft.com/security
| > | > | >
| > | > | > =====================================================
| > | > | > When responding to posts, please "Reply to Group" via your
| > newsreader
| > | > so
| > | > | > that others may learn and benefit from your issue.
| > | > | > =====================================================
| > | > | > This posting is provided "AS IS" with no warranties, and
confers no
| > | > rights.
| > | > | >
| > | > | >
| > | > | >
| > | > | > --------------------
| > | > | > | Content-Class: urn:content-classes:message
| > | > | > | From: "Pygmygod" <[email protected]>
| > | > | > | Sender: "Pygmygod" <[email protected]>
| > | > | > | Subject: Start Icon Bug? Or Virus?
| > | > | > | Date: Sun, 8 Aug 2004 20:23:33 -0700
| > | > | > | Lines: 13
| > | > | > | Message-ID: <[email protected]>
| > | > | > | MIME-Version: 1.0
| > | > | > | Content-Type: text/plain;
| > | > | > | charset="iso-8859-1"
| > | > | > | Content-Transfer-Encoding: 7bit
| > | > | > | X-Newsreader: Microsoft CDO for Windows 2000
| > | > | > | thread-index: AcR9wEAOExoETf6+QnWTrF0zjnH3/g==
| > | > | > | X-MimeOLE: Produced By Microsoft MimeOLE V5.50.4910.0300
| > | > | > | Newsgroups: microsoft.public.windowsxp.general
| > | > | > | Path: cpmsftngxa06.phx.gbl
| > | > | > | Xref: cpmsftngxa06.phx.gbl
| > microsoft.public.windowsxp.general:1038199
| > | > | > | NNTP-Posting-Host: tk2msftngxa11.phx.gbl 10.40.1.163
| > | > | > | X-Tomcat-NG: microsoft.public.windowsxp.general
| > | > | > |
| > | > | > | Hi,
| > | > | > | Recently on our XP Pro machine the 'start' icon in the
| > | > | > | task bar has stopped opening, in one profile it doesn't
| > | > | > | even open, in the other profile it opens but the
| > | > | > | expandable bars like 'All Programs' won't open. I have
| > | > | > | Spybot and Adaware fully updated and they didn't find
| > | > | > | anything that fixed it (of course they found some other
| > | > | > | stuff which I ended up getting rid of) maybe Spybot,
| > | > | > | Adaware or Myself has deleted something that shouldn't of
| > | > | > | been deleted. Could anyone please advise me of how to fix
| > | > | > | this problem?
| > | > | > | Thanks
| > | > | > |
| > | > | > |
| > | > | >
| > | > | >
| > | > |
| > | >
| > | >
| > |
| >
| >
|
 
G

Guest

Hi Feng,

Also the Favourites in Explorer wern't working before I repaired as well, so
it was definitely something to do with explorer, or other system files. Thanks

Seeya,
Cameron
<End of Transmission>

Feng Mao said:
Hi Cameron,

To repair Windows XP is the next steps I would like to suggest if the
System Restore fails. It seems that some system files, like explorer.exe,
are corrupted. I am glad that it works fine now.

Please feel free to post the problem you encountered in the future.

Have a good day!

Thanks & Regards,

Feng Mao [MSFT], MCSE
Microsoft Online Partner Support

Get Secure! - www.microsoft.com/security

=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.



--------------------
| Thread-Topic: Start Icon Bug? Or Virus?
| thread-index: AcR/9oRdcBfboEwiT0CatcTOGdWzYQ==
| X-WBNR-Posting-Host: 199.40.15.204
| From: "=?Utf-8?B?UHlnbXlnb2Q=?=" <[email protected]>
| References: <[email protected]>
<0#[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
| Subject: RE: Start Icon Bug? Or Virus?
| Date: Wed, 11 Aug 2004 15:57:03 -0700
| Lines: 223
| Message-ID: <[email protected]>
| MIME-Version: 1.0
| Content-Type: text/plain;
| charset="Utf-8"
| Content-Transfer-Encoding: 7bit
| X-Newsreader: Microsoft CDO for Windows 2000
| Content-Class: urn:content-classes:message
| Importance: normal
| Priority: normal
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
| Newsgroups: microsoft.public.windowsxp.general
| NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.1.29
| Path: cpmsftngxa06.phx.gbl!TK2MSFTNGXA03.phx.gbl
| Xref: cpmsftngxa06.phx.gbl microsoft.public.windowsxp.general:1041949
| X-Tomcat-NG: microsoft.public.windowsxp.general
|
| Hi Feng,
| The System Restore didn't work! I selected the date and it restarted but
| when it logged in it said that the Restoration was Incomplete.
| So I put in the XP CD and booted from CD and just Repaired Windows, it
seems
| to work fine now (touch wood!). Thanks for the help anyway.
| Cameron
|
| "Feng Mao" wrote:
|
| > No, the SFC command is changed in Windows XP.
| >
| > If you want to extract file Explorer.exe, you need run the command
| > "MSCONFIG", you will see a button named Expand File..., this can help
you
| > to extract the file from Windows XP setup CD. Other steps could be the
same.
| >
| > Have a nice day!
| >
| > Thanks & Regards,
| >
| > Feng Mao [MSFT], MCSE
| > Microsoft Online Partner Support
| >
| > Get Secure! - www.microsoft.com/security
| >
| > =====================================================
| > When responding to posts, please "Reply to Group" via your newsreader
so
| > that others may learn and benefit from your issue.
| > =====================================================
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| >
| >
| >
| > --------------------
| > | Thread-Topic: Start Icon Bug? Or Virus?
| > | thread-index: AcR/NXOLIVFJsPIzQuC6oDjqHLqDeA==
| > | X-WBNR-Posting-Host: 199.40.15.204
| > | From: "=?Utf-8?B?UHlnbXlnb2Q=?=" <[email protected]>
| > | References: <[email protected]>
| > <0#[email protected]>
| > <[email protected]>
| > <[email protected]>
| > | Subject: RE: Start Icon Bug? Or Virus?
| > | Date: Tue, 10 Aug 2004 16:55:02 -0700
| > | Lines: 149
| > | Message-ID: <[email protected]>
| > | MIME-Version: 1.0
| > | Content-Type: text/plain;
| > | charset="Utf-8"
| > | Content-Transfer-Encoding: 7bit
| > | X-Newsreader: Microsoft CDO for Windows 2000
| > | Content-Class: urn:content-classes:message
| > | Importance: normal
| > | Priority: normal
| > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
| > | Newsgroups: microsoft.public.windowsxp.general
| > | NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.1.29
| > | Path: cpmsftngxa06.phx.gbl!TK2MSFTNGXA03.phx.gbl
| > | Xref: cpmsftngxa06.phx.gbl microsoft.public.windowsxp.general:1040583
| > | X-Tomcat-NG: microsoft.public.windowsxp.general
| > |
| > | Hi Feng,
| > | Should I try using "KB 262788"? or does that only do it for Windows
98?
| > |
| > | "Feng Mao" wrote:
| > |
| > | > Looking forward to the result tomorrow, Cameron!
| > | >
| > | > Thanks & Regards,
| > | >
| > | > Feng Mao [MSFT], MCSE
| > | > Microsoft Online Partner Support
| > | >
| > | > Get Secure! - www.microsoft.com/security
| > | >
| > | > =====================================================
| > | > When responding to posts, please "Reply to Group" via your
newsreader
| > so
| > | > that others may learn and benefit from your issue.
| > | > =====================================================
| > | > This posting is provided "AS IS" with no warranties, and confers no
| > rights.
| > | >
| > | >
| > | >
| > | > --------------------
| > | > | Thread-Topic: Start Icon Bug? Or Virus?
| > | > | thread-index: AcR+ina8q38G0EQ/RXGUM7xouruCow==
| > | > | X-WBNR-Posting-Host: 199.40.15.204
| > | > | From: "=?Utf-8?B?UHlnbXlnb2Q=?="
<[email protected]>
| > | > | References: <[email protected]>
| > | > <0#[email protected]>
| > | > | Subject: RE: Start Icon Bug? Or Virus?
| > | > | Date: Mon, 9 Aug 2004 20:31:03 -0700
| > | > | Lines: 89
| > | > | Message-ID: <[email protected]>
| > | > | MIME-Version: 1.0
| > | > | Content-Type: text/plain;
| > | > | charset="Utf-8"
| > | > | Content-Transfer-Encoding: 7bit
| > | > | X-Newsreader: Microsoft CDO for Windows 2000
| > | > | Content-Class: urn:content-classes:message
| > | > | Importance: normal
| > | > | Priority: normal
| > | > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
| > | > | Newsgroups: microsoft.public.windowsxp.general
| > | > | NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.1.29
| > | > | Path: cpmsftngxa06.phx.gbl!TK2MSFTNGXA03.phx.gbl
| > | > | Xref: cpmsftngxa06.phx.gbl
microsoft.public.windowsxp.general:1039396
| > | > | X-Tomcat-NG: microsoft.public.windowsxp.general
| > | > |
| > | > | Hi Feng,
| > | > | Thanks for the Reply!
| > | > | I have printed off that same link which you provided(as well as
| > someone
| > | > else
| > | > | did) and I'll try and fix it tonight. It does it in Safe Mode as
| > well. I
| > | > | tried that yesterday and it does the same thing. Anyway I'll
re-post
| > | > tomorrow
| > | > | and tell you about the outcome.
| > | > | Thanks,
| > | > | Cameron
| > | > |
| > | > | "Feng Mao" wrote:
| > | > |
| > | > | > Hi Pygmygod,
| > | > | >
| > | > | > Thank you for posting!
| > | > | >
| > | > | > You may change the data value for the Start Menu value to the
| > default
| > | > | > entry. The default entry is %USERPROFILE%\Start Menu. This
value is
| > a
| > | > | > REG_EXPAND_SZ value. The Start Menu value is located in the
| > following
| > | > | > registry key:
| > | > | >
| > | >
| >
HKEY_CURRENT_USER/Software/Microsoft/Windows/CurrentVersion/Explorer/User
| > | > | > Shell Folders
| > | > | >
| > | > | > For the detailed information, please visit the below article in
| > | > Microsoft
| > | > | > knowledge base:
| > | > | >
| > | > | > Start Button Sticks In and Does Not Display Start Menu
| > | > | > http://support.microsoft.com/default.aspx?scid=kb;en-us;262076
| > | > | >
| > | > | > If it cannot solve your problem, I wonder if the problem
happens in
| > | > Safe
| > | > | > Mode as well. To boot into Safe Mode, press and hold F8 key
just
| > after
| > | > the
| > | > | > computer rebooted. You will see the text mode based menu and
choose
| > | > Safe
| > | > | > Mode.
| > | > | >
| > | > | > I hope that it is helpful.
| > | > | >
| > | > | > Have a nice day!
| > | > | >
| > | > | > Thanks & Regards,
| > | > | >
| > | > | > Feng Mao [MSFT], MCSE
| > | > | > Microsoft Online Partner Support
| > | > | >
| > | > | > Get Secure! - www.microsoft.com/security
| > | > | >
| > | > | > =====================================================
| > | > | > When responding to posts, please "Reply to Group" via your
| > newsreader
| > | > so
| > | > | > that others may learn and benefit from your issue.
| > | > | > =====================================================
| > | > | > This posting is provided "AS IS" with no warranties, and
confers no
| > | > rights.
| > | > | >
| > | > | >
| > | > | >
| > | > | > --------------------
| > | > | > | Content-Class: urn:content-classes:message
| > | > | > | From: "Pygmygod" <[email protected]>
| > | > | > | Sender: "Pygmygod" <[email protected]>
| > | > | > | Subject: Start Icon Bug? Or Virus?
| > | > | > | Date: Sun, 8 Aug 2004 20:23:33 -0700
| > | > | > | Lines: 13
| > | > | > | Message-ID: <[email protected]>
| > | > | > | MIME-Version: 1.0
| > | > | > | Content-Type: text/plain;
| > | > | > | charset="iso-8859-1"
| > | > | > | Content-Transfer-Encoding: 7bit
| > | > | > | X-Newsreader: Microsoft CDO for Windows 2000
| > | > | > | thread-index: AcR9wEAOExoETf6+QnWTrF0zjnH3/g==
| > | > | > | X-MimeOLE: Produced By Microsoft MimeOLE V5.50.4910.0300
| > | > | > | Newsgroups: microsoft.public.windowsxp.general
| > | > | > | Path: cpmsftngxa06.phx.gbl
| > | > | > | Xref: cpmsftngxa06.phx.gbl
| > microsoft.public.windowsxp.general:1038199
| > | > | > | NNTP-Posting-Host: tk2msftngxa11.phx.gbl 10.40.1.163
| > | > | > | X-Tomcat-NG: microsoft.public.windowsxp.general
| > | > | > |
| > | > | > | Hi,
| > | > | > | Recently on our XP Pro machine the 'start' icon in the
| > | > | > | task bar has stopped opening, in one profile it doesn't
| > | > | > | even open, in the other profile it opens but the
| > | > | > | expandable bars like 'All Programs' won't open. I have
| > | > | > | Spybot and Adaware fully updated and they didn't find
| > | > | > | anything that fixed it (of course they found some other
| > | > | > | stuff which I ended up getting rid of) maybe Spybot,
| > | > | > | Adaware or Myself has deleted something that shouldn't of
| > | > | > | been deleted. Could anyone please advise me of how to fix
| > | > | > | this problem?
| > | > | > | Thanks
| > | > | > |
| > | > | > |
| > | > | >
| > | > | >
| > | > |
| > | >
| > | >
| > |
| >
| >
|
 

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