StandBy, Turn off, Resart

B

bobber4all

After logging off an XP user account, I get directed back to the main user
login screen. At this screen, I no longer have the option to Stand By, Turn
Off, Restart the machine. The normal control in the lower left hand side of
this screen is gone once someone logins in and then logs out of the machine.
In addition, Cntl-Alt-Del does not work (doesn't bring up any options) at
this point.

In addition, there are times from the main account user screen that when I
try to re-login to my user account that it does not recognize the mouse click
(or keyboard clicks). I am unable to login to any of the three user accounts
on the machine and in this case, I am forced to hard reset the computer

I am running Windows XP MCE 2002 with Service Pack 3, v.3311.

I believe that this issue started after trying to get rid of a virus in the
Ask Toolbar. This virus prevented me from downloading pdf attachments in my
ATT Yahoo email client. I think that I have eliminated the virus, as I have
run subsequent clean virus scans using multiple anti-virus products. I use
Norton 360 v2 as my primary line of defense, although Norton had never
detected the virus.

I'm assuming that a windows component has corrupted. Do I need to perform a
Windows Repair or is there an easier way to fix this issue? I do not have
much of a history of System Restore, as this was deleted to rid the machine
of the virus.

Any help would be appreciated.
 
K

kubang

bobber4all;1452955 said:
After logging off an XP user account, I get directed back to the mai
user
login screen. At this screen, I no longer have the option to Stand By
Turn
Off, Restart the machine. The normal control in the lower left han
side of
this screen is gone once someone logins in and then logs out of th
machine.
In addition, Cntl-Alt-Del does not work (doesn't bring up any options
at
this point.

In addition, there are times from the main account user screen tha
when I
try to re-login to my user account that it does not recognize the mous
click
(or keyboard clicks). I am unable to login to any of the three use
accounts
on the machine and in this case, I am forced to hard reset th
computer

I am running Windows XP MCE 2002 with Service Pack 3, v.3311.

I believe that this issue started after trying to get rid of a virus i
the
Ask Toolbar. This virus prevented me from downloading pdf attachment
in my
ATT Yahoo email client. I think that I have eliminated the virus, as
have
run subsequent clean virus scans using multiple anti-virus products.
use
Norton 360 v2 as my primary line of defense, although Norton had neve

detected the virus.

I'm assuming that a windows component has corrupted. Do I need t
perform a
Windows Repair or is there an easier way to fix this issue? I do no
have
much of a history of System Restore, as this was deleted to rid th
machine
of the virus.

Any help would be appreciated.

I suggest our computer infect by virus..
or computer can missing system /compnent corrupt in your OS.
You can try window repairs for the first, Friend.
 
B

Brad

bobber4all said:
After logging off an XP user account, I get directed back to the main user
login screen. At this screen, I no longer have the option to Stand By,
Turn Off, Restart the machine. The normal control in the lower left hand
side of this screen is gone once someone logins in and then logs out of
the machine.
In addition, Cntl-Alt-Del does not work (doesn't bring up any options) at
this point.

In addition, there are times from the main account user screen that when I
try to re-login to my user account that it does not recognize the mouse
click (or keyboard clicks). I am unable to login to any of the three user
accounts on the machine and in this case, I am forced to hard reset the
computer

I am running Windows XP MCE 2002 with Service Pack 3, v.3311.

I believe that this issue started after trying to get rid of a virus in
the Ask Toolbar. This virus prevented me from downloading pdf attachments
in my
ATT Yahoo email client. I think that I have eliminated the virus, as I
have
run subsequent clean virus scans using multiple anti-virus products. I
use Norton 360 v2 as my primary line of defense, although Norton had never
detected the virus.

I'm assuming that a windows component has corrupted. Do I need to perform
a
Windows Repair or is there an easier way to fix this issue? I do not have
much of a history of System Restore, as this was deleted to rid the
machine of the virus.

Any help would be appreciated.

Did you try Ctrl+Alt+Del two times in a row ?
 

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