squares instead of text

[Guest]

I work for a school district. I have allowed the students to use pen drives
to bring back and forth from home to school. I have a student that has saved
a word doc to her pen drive and when she opens it here at the school, she
gets squares instead of text. it has happened to her at home as well. she was
able to open it once, but then, the second time it was sqares. Can you help
me please?

 

[Guest]

Hi Dan-

Either or both of two factors are probably at play here.

First, encourage the users to _not_ open directly from or _save_ directly to
any type of removable media. It is one of the easiest & surest ways to
corrupt an Office document. Always copy to the hard drive, edit that, & copy
back to the removable for transporting.

Second, there could also be a font problem. Perhaps the student is using a
font on the home system that isn't available on the school system. Try to
make sure the users work with standard fonts installed on any systems where
the docs will be used.

HTH |:>)