SPYWARE.

G

Guest

my computer keeps sending me these pop-ups saying i have spyware & that i
need to click on the little speech bubble thing to "protect my computer from
spyware". so i clicked it & everything it offered costs money. so i
downloaded adaware. well, now it is still popping up CONSTANTLY. it even
changed my desktop background and i can't figure out how to change it back.
and now when i click on the pop up, nothing happens. it's SO agigating.
someone PLEASE help.
 
B

Brian A.

**It is very important to run the update for each program before running
the app/s to be sure you have the latest definitions.**
Run the programs in Safe Mode after assuring you have shut down all running
tasks except explorer or systray and all apps are fully up to date.
Remove your Temp Internet files: Right click IE. Under the General tab
click Delete Files, put a check in Delete all Offline..., click OK and
close when finished.
Delete all files in c:\windows\temp.

Download/run Cool Web Shredder from:
http://www.intermute.com/products/cwshredder.html

For Info on Cool Web Search variants:
http://www.richardthelionhearted.com/~merijn/cwschronicles.html

Download/install/run Ad-Aware SE to detect/rid of any other
parasites/spyware that may be installed. It can be obtained free from:
http://www.lavasoftusa.com/
After installing Ad-Aware, open it and click on the ref update to get the
latest up-to-date ref file, then run Ad-Aware and delete everything it
finds.

Download/install/run Spybot - Search & Destroy:
http://security.kolla.de/index.php?lang=en&page=download
Run it at it's default settings until you learn an know more about it.
Spybot S&D is more of an advanced users tool and changing from the default
settings can be dangerous to the novice user. Items found in the default
settings that are RED can usually be safely removed. If you are unsure of a
found item, do not remove it and ask for help.

If you still have problems, download/run HijackThis from:
http://www.richardthelionhearted.com/~merijn/downloads.html
http://majorgeeks.com/downloads31.html

Copy HJT to it's own folder, this is where the log files will be saved.
Run HJT in Normal Mode.
Do not remove anything with it until you get advice on what to remove,
HJThis will list many apps that are needed along with the bad ones.
Removing items listed hap-hazardly without knowing what they are can/will
create a royal mess. Read the quick start here on how to create a log file
that can be copied/pasted into a forum that can provide assistance on
removal of unwanted pests.
http://mjc1.com/mirror/hjt/#quick

Then post the logs to an appropriate forum where they specialize in
spyware/hijacker removal. Please read any sticky notes for proper posting
which are most commonly posted first at the top in each specific forum.
Read any information under each forum category name for information on what
that particular one is used for, look for the proper one that you post logs
to.
http://forums.spywareinfo.com/
http://aumha.net/
http://forum.aumha.org/

After running the above and assuring you have a clean machine:
It’s also a good idea to have a HOSTS file to block bad sites, scroll to
HOSTS File Manager here:
http://www.mvps.org/PracticallyNerded/Software.htm

Download/install/run SpywareBlaster which stops the badboys before they
even get a chance to install:
http://www.javacoolsoftware.com/spywareblaster.html

--

Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375
 
P

phillip maurice nelson

basically spyware & adware are viruses. run your anti-virus
live update to get the latest updates that your computer
needs. also go to your command prompt & type: chkdsk /?
this will give you a concept if you want to do this
before actually checking the disk before proceeding,
then if you do then just type: chkdsk /f.
basically your anti-virus is only designed to scan for
your computer files,folder,keyboard,modem, etc.etc.etc.
it may find viruses that you may need to quarrintine.
your anti-virus will not get rid of the viruses that
come from the internet.
 
M

Malke

phillip said:
basically spyware & adware are viruses.
(snip useless advice)

Learn to post:


The OP has either a variant of the Smitfraud malware or Winfixer or
both. To the OP:

To clean your computer, go through the preliminary preparation listed
here:
http://www.elephantboycomputers.com/page2.html#Removing_Malware

Next run the Smitfraud removal routine here:
http://www.elephantboycomputers.com/page2.html#Smitfraud_Trojan

You may need to also run the fixes for Winfixer. Start with Atribune's
new VundoFix.exe from:
http://www.atribune.org/

You may also need to run David Lipman's Winfixer tool from:
http://www.elephantboycomputers.com/page2.html#Winfixer

It might be wise to go through the rest of the general malware removal
steps at the Removing_Malware link above, too.

Malke
 

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