Feel free to say what you've got in place and have tried,
and that it didn't work.
Once that has completed, please reboot into safe mode
logged in as administrator and run a full antivirus and
spyware (open Microsoft AntiSpyware, on the scan page
choose Scan options > Full System Scan (check the boxes
below) > click "Run Scan Now" ) scan with the latest
signatures to see if that helps.
Open Microsoft AntiSpyware, on the scan page choose
Scan options > Full System Scan (check the boxes below) >
click "Run Scan Now"
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