SPYWARE GUARD 2008

[CHAZ]

DEFENDER SEEMS TO HAVE GOT RID OF THIS NASTY BUT AS SOON AS I TRY TO DOWN
LOAD ANTIVIRUS INFO IT CUTS ME OFF
ANY IDEA'S

 

[Kayman]

DEFENDER SEEMS TO HAVE GOT RID OF THIS NASTY

Probably not!

BUT AS SOON AS I TRY TO DOWN LOAD ANTIVIRUS INFO IT CUTS ME OFF
ANY IDEA'S

1.Clear the (IE) temporary Internet files and the history cache.
Click 'Start' and then click 'Run'... then type (or copy/paste)
"inetcpl.cpl" (w/out quotation marks) into the box, then click the 'OK'
button.
In Internet Properties panel 'General' tab, under 'Browsing history', click
'Delete...'button, in 'Delete Browsing History' panel, click the 'Delete
all...' button then place a checkmark into the box beside 'Also delete
files and settings stored by add-ons', Click 'Yes' and exit the Internet
Properties panel by clicking the 'OK' button.

2.Clean HDD
Click 'Start' and then click 'Run...' then type (or copy/paste) "cleanmgr"
(w/out quotation marks into the box, then click the 'OK' button. Select
your drive
(presumably WinXP (C and click OK.
--or--
2a.Delete files using Disk Cleanup (if on Vista)
http://windowshelp.microsoft.com/Windows/en-US/help/1264bc24-72a8-48aa-84e3-a355327139d91033.mspx

3.Download/execute:
Malwarebytes© Corporation - Anti-Malware
http://www.malwarebytes.org/mbam/program/mbam-setup.exe
--and--
SuperAntispyware - Free
http://www.superantispyware.com/downloadfile.html?productid=SUPERANTISPYWAREFREE

4.Download and execute HiJack This! (HJT)
http://www.trendsecure.com/portal/en-US/tools/security_tools/hijackthis

Please, do not post HJT logs to this newsgroup.
Fora where you can get expert advice for HiJack This! (HJT) logs.

http://www.thespykiller.co.uk/index.php?board=3.0
http://www.spywarewarrior.com/viewforum.php?f=5
http://forums.tomcoyote.org/index.php?showforum=27
http://www.bleepingcomputer.com/forums/forum22.html
http://www.malwarebytes.org/forums/index.php?showforum=7
http://www.5starsupport.com/ipboard/index.php?showforum=18
http://www.theeldergeek.com/forum/index.php?s=2e9ea4e19d3289dd877ab75a8220bff6&showforum=29

NOTE:
Registration is required in any of the above mentioned fora before posting
a HJT log and read the 'stickies' (instructions/guidelines) for the
respective HJT forum.

5.Routinely practice Safe-Hex.
http://www.claymania.com/safe-hex.html

Additional references:
How to optimize or reset Internet Explorer 7
http://support.microsoft.com/kb/936213
Applies to: Windows Internet Explorer 7 in Windows Vista

How to use Reset Internet Explorer Settings (RIES)
http://support.microsoft.com/kb/923737
Read: "What you must know"
Applies to: Windows Internet Explorer 7 for Windows XP and
Windows Internet Explorer 7 in Windows Vista

Good luck

 

[Engel]

Hello Chaz,

Please lose the caps

Perhaps the problem's being caused by your stuck CapsLock key?

[Posting in all caps is considered SHOUTING!]
-=-

 

[Bill Sanderson]

I'd run through the instructions here:

http://www.bleepingcomputer.com/malware-removal/remove-spyware-guard-2008

If these steps seem difficult to follow, you might consider calling
Microsoft.

If you are in the U.S. or Canada, you can dial 1-866-pcsafety for free help
with this issue. Issues related to virus or spyware infection, or problems
with installing or operation of security-related patches to Windows are
eligible for free help.,

If you are elsewhere in the world, you can call the nearest number for paid
Microsoft support, and ask for the free help as specified above.

DEFENDER SEEMS TO HAVE GOT RID OF THIS NASTY BUT AS SOON AS I TRY TO DOWN
LOAD ANTIVIRUS INFO IT CUTS ME OFF
ANY IDEA'S

--

 

[Stu]

Steady on Engel !!

Bad day at the office?

Maybe Chaz thinks you are HARD OF HEARING

Stu

Hello Chaz,

Please lose the caps

Perhaps the problem's being caused by your stuck CapsLock key?

[Posting in all caps is considered SHOUTING!]
-=-

DEFENDER SEEMS TO HAVE GOT RID OF THIS NASTY BUT AS SOON AS I TRY TO DOWN
LOAD ANTIVIRUS INFO IT CUTS ME OFF
ANY IDEA'S