spoolsv.exe

[Vladimir Baranovsky]

Hi

I just installed SP2 and now I cannot add a new network printer
(even if I use the drivers provided with XP) - during the installation
spoolsv.exe starts eating up all CPU resources,and never comes back.

Any suggestions?

Best,
V.

 

[S.Sengupta]

Obtain the latest Windows XP printer drivers from the printer(s)
manufacturer.
There is a trojan that spoofs the real windows file.
"Troj/Graybird-A copies itself to the Windows system folder with the
filename spoolsv.exe and sets the following registry entries so that the
Trojan is run when Windows starts up:"

See http://www.sophos.com/virusinfo/analyses/trojgraybirda.html for further
description and removal.

regards,
ssg MS-MVP
pronetworks.org

 

[Vladimir Baranovsky]

No trojans, the drivers are new - but the problem is still there.

In fact I first tried to install the same printer using Windows XP
driver. It worked - but the driver did not recognized that the
printer could do double-sided printing. So, I went to HP website,
got the most recent drivers - and this is where the problems started.

Now I have removed the HP drivers (to the best of my knowledge), but
it's too late to go back to Windows XP drivers - the problem is still
there, I can't install the printer.

V.