SPOOLSS.DLL error

[jek927]

I am trying to print from a Gestetner (Ricoh) printer that
has been printing great for a year. About 3 weeks ago,
when a print job is sent from my accounting software I get
an permnt.exe-Entry Point Not Found error: The procedure
entry point ImpersonatePrinterClient could not be located
in the dynamic link library SPOOLSS.DLL

Until 3 weeks ago, everything worked fine. Now I have
tried to print from two desktops computers running Windows
2000 Service Pack 4 and get the error on both computers.
I can still print Word, Excel and Outlook and another
account program I use...just not this one program. Our
tech person said he can't find a problem, the Gestetner
tech said he can't find a problem and the accounting
software people said that Microsoft says it's a windows
problem. I can't find where Microsoft refers to this
error message. Does anyone have a clue?
Thanks
JK

 

[Alan Morris\(MSFT\)]

what is the timestamp on windows\system32\spoolss.dll (also make sure
spoolss.dll is not located in any other directory)?

is permnt.exe an internal tool?



--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

 

[jek927]

There are a few instances of the SPOOLSS.DLL file. It's
on the local C: drive in folders: C:\TOPS2000 dated
4/23/1999 and 116 KB (this is the accounting program).
It's also in C:\Winnt\ServicePackFiles\i386 and
C:\Winnt\system32 both dated 6/19/2003 and 80KB each.

Then it's on the T: drive where the server houses the
accounting program and it's in T:\SPOOLSS.DLL dated
4/23/1999 and 116KB.

I don't know what the permnt.exe file is but it's on the
desktop C:\ drive in C:\TOPS2000\ODOBJ. TOPS2000 is the
full install on the desktop for the accounting program.
The T:\ Drive 2000 Server houses the data for the
accounting program.

I think this may be too confusing, but if you have any
tips, I would appreciate them.
Thanks,
JK

-----Original Message-----
what is the timestamp on windows\system32\spoolss.dll (also make sure
spoolss.dll is not located in any other directory)?

is permnt.exe an internal tool?



--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh; [ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

I am trying to print from a Gestetner (Ricoh) printer that
has been printing great for a year. About 3 weeks ago,
when a print job is sent from my accounting software I get
an permnt.exe-Entry Point Not Found error: The procedure
entry point ImpersonatePrinterClient could not be located
in the dynamic link library SPOOLSS.DLL

Until 3 weeks ago, everything worked fine. Now I have
tried to print from two desktops computers running Windows
2000 Service Pack 4 and get the error on both computers.
I can still print Word, Excel and Outlook and another
account program I use...just not this one program. Our
tech person said he can't find a problem, the Gestetner
tech said he can't find a problem and the accounting
software people said that Microsoft says it's a windows
problem. I can't find where Microsoft refers to this
error message. Does anyone have a clue?
Thanks
JK

.

 

[Alan Morris\(MSFT\)]

The spoolss.dll binary shipped with Windows 2000 is dated 12/07/1999. Not
sure what the application relies on.

there is a knowledgebase for the application but I did not find the error
you are experiencing.
http://199.72.33.99/knowledgebase/topssoftkb.htm


Since I do not understand the application, I recommend talking with support
personnel for tops2000.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

There are a few instances of the SPOOLSS.DLL file. It's
on the local C: drive in folders: C:\TOPS2000 dated
4/23/1999 and 116 KB (this is the accounting program).
It's also in C:\Winnt\ServicePackFiles\i386 and
C:\Winnt\system32 both dated 6/19/2003 and 80KB each.

Then it's on the T: drive where the server houses the
accounting program and it's in T:\SPOOLSS.DLL dated
4/23/1999 and 116KB.

I don't know what the permnt.exe file is but it's on the
desktop C:\ drive in C:\TOPS2000\ODOBJ. TOPS2000 is the
full install on the desktop for the accounting program.
The T:\ Drive 2000 Server houses the data for the
accounting program.

I think this may be too confusing, but if you have any
tips, I would appreciate them.
Thanks,
JK

-----Original Message-----
what is the timestamp on windows\system32\spoolss.dll (also make sure
spoolss.dll is not located in any other directory)?

is permnt.exe an internal tool?



--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh; [ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

I am trying to print from a Gestetner (Ricoh) printer that
has been printing great for a year. About 3 weeks ago,
when a print job is sent from my accounting software I get
an permnt.exe-Entry Point Not Found error: The procedure
entry point ImpersonatePrinterClient could not be located
in the dynamic link library SPOOLSS.DLL

Until 3 weeks ago, everything worked fine. Now I have
tried to print from two desktops computers running Windows
2000 Service Pack 4 and get the error on both computers.
I can still print Word, Excel and Outlook and another
account program I use...just not this one program. Our
tech person said he can't find a problem, the Gestetner
tech said he can't find a problem and the accounting
software people said that Microsoft says it's a windows
problem. I can't find where Microsoft refers to this
error message. Does anyone have a clue?
Thanks
JK

.