G
Guest
I'm having a lot of problems trying to install my SpeedTouch modem. No
driver's will work. Can anyone please help me?
driver's will work. Can anyone please help me?
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J
John Barnett MVP
I had replied to this one, but it seems to have diappeared.
My speedtouch 330 is running fine on Vista, even using the older drivers
supplied from my ISP's CD.
Do you have a network card on your PC? If so has Vista recognised it.?
I had a similar where i could install the speedtouch software but then it
would freeze as it installed the speedtouch network drivers. Upon checking
in device manager i noticed that my network card hadn't been recognised by
Vista so was not installed. I then pointed the new hardware wizard to the
location of the network card drivers and the network crad was installed.
Finally i re-installed the speedtouch software, created an internet
connection and everything was fine.
When or if you get the speedtouch working i'd be interested to know if you
are forced to create a new internet connection every time you re-start your
pc. This is my current problem -something microsoft cannot reproduce,
apparently. Everytime i re-start vista i have to create a brand new internet
connection as the old one will not connect. It is also impossible to connect
after hibernation or sleep. A full reboot is required and a new internet
connection needs to be created. Maybe this is a problem peculiar to
Speedtouch ADSL modems?
--
John Barnett MVP
Associate Expert
http://xphelpandsupport.mvps.org
The information in this mail is supplied "as is". No warranty of any kind,
either expressed or implied, is made in relation to the accuracy,
reliability or content of this mail. The Author shall not be liable for any
direct, indirect, incidental or consequential damages arising out of the use
of, or inability to use, information or opinions expressed in this mail..
My speedtouch 330 is running fine on Vista, even using the older drivers
supplied from my ISP's CD.
Do you have a network card on your PC? If so has Vista recognised it.?
I had a similar where i could install the speedtouch software but then it
would freeze as it installed the speedtouch network drivers. Upon checking
in device manager i noticed that my network card hadn't been recognised by
Vista so was not installed. I then pointed the new hardware wizard to the
location of the network card drivers and the network crad was installed.
Finally i re-installed the speedtouch software, created an internet
connection and everything was fine.
When or if you get the speedtouch working i'd be interested to know if you
are forced to create a new internet connection every time you re-start your
pc. This is my current problem -something microsoft cannot reproduce,
apparently. Everytime i re-start vista i have to create a brand new internet
connection as the old one will not connect. It is also impossible to connect
after hibernation or sleep. A full reboot is required and a new internet
connection needs to be created. Maybe this is a problem peculiar to
Speedtouch ADSL modems?
--
John Barnett MVP
Associate Expert
http://xphelpandsupport.mvps.org
The information in this mail is supplied "as is". No warranty of any kind,
either expressed or implied, is made in relation to the accuracy,
reliability or content of this mail. The Author shall not be liable for any
direct, indirect, incidental or consequential damages arising out of the use
of, or inability to use, information or opinions expressed in this mail..
G
Guest
Indeed I have a device that is not recognised by Vista. I will try that
solution and report back to you. Thank you for your time.
solution and report back to you. Thank you for your time.
G
Guest
John Barnett MVP said:I had replied to this one, but it seems to have diappeared.
My speedtouch 330 is running fine on Vista, even using the older drivers
supplied from my ISP's CD.
Do you have a network card on your PC? If so has Vista recognised it.?
I had a similar where i could install the speedtouch software but then it
would freeze as it installed the speedtouch network drivers. Upon checking
in device manager i noticed that my network card hadn't been recognised by
Vista so was not installed. I then pointed the new hardware wizard to the
location of the network card drivers and the network crad was installed.
Finally i re-installed the speedtouch software, created an internet
connection and everything was fine.
When or if you get the speedtouch working i'd be interested to know if you
are forced to create a new internet connection every time you re-start your
pc. This is my current problem -something microsoft cannot reproduce,
apparently. Everytime i re-start vista i have to create a brand new internet
connection as the old one will not connect. It is also impossible to connect
after hibernation or sleep. A full reboot is required and a new internet
connection needs to be created. Maybe this is a problem peculiar to
Speedtouch ADSL modems?
--
John Barnett MVP
Associate Expert
http://xphelpandsupport.mvps.org
The information in this mail is supplied "as is". No warranty of any kind,
either expressed or implied, is made in relation to the accuracy,
reliability or content of this mail. The Author shall not be liable for any
direct, indirect, incidental or consequential damages arising out of the use
of, or inability to use, information or opinions expressed in this mail..
G
Guest
hi
i have a speedtouch modem for my tiscali net connection, however i am having
difficulties. vista does recognise my network card, but my speedtouch modem
is usb, is yours ethernet?? i have tried using the 64 bit drivers from the
speedtouch website- but still no joy!
please could you help me
i have a speedtouch modem for my tiscali net connection, however i am having
difficulties. vista does recognise my network card, but my speedtouch modem
is usb, is yours ethernet?? i have tried using the 64 bit drivers from the
speedtouch website- but still no joy!
please could you help me
J
James
That seems wierd. My SpeedTouch USB ADSL Modem installed perfectly fine on
both Beta 2 (5384) and Pre-RC1 (5535), with absolutely no problems.
both Beta 2 (5384) and Pre-RC1 (5535), with absolutely no problems.
G
Guest
I also am having a problem with my speedtouch usb Asdl modem. The modem is
recognised by the device manager and reported to be working. The
installation CD allowed me to install all the necessary software. However
the icon on the task bar states that the usb modem is unplugged and I can not
use it to connect to the internet. If I disconnect the asdl line i get a
report that the asdl line is disconnected. The diagnostics provided reports
that everything is okay when everything is connected. I can not see it being
a USB controller problem due to all my other usb hardware being recognised.
recognised by the device manager and reported to be working. The
installation CD allowed me to install all the necessary software. However
the icon on the task bar states that the usb modem is unplugged and I can not
use it to connect to the internet. If I disconnect the asdl line i get a
report that the asdl line is disconnected. The diagnostics provided reports
that everything is okay when everything is connected. I can not see it being
a USB controller problem due to all my other usb hardware being recognised.
G
Guest
My speedtouch 330 USB ASDL modem is recognised by device manager and states
that everything is working properly but the task bar states that the modem is
unplugged. The diagnostic software provided states that everything is okay
(ASDL line detected, usb setup okay etc). I have tried the modem in other usb
sockets to no avail. I have a USB wireless keyboard/optical mouse and an USB
printer which are recognised in all USB sockets so I do not think that is the
issue here.
In short Vista knows the modem is there but will not use it.
that everything is working properly but the task bar states that the modem is
unplugged. The diagnostic software provided states that everything is okay
(ASDL line detected, usb setup okay etc). I have tried the modem in other usb
sockets to no avail. I have a USB wireless keyboard/optical mouse and an USB
printer which are recognised in all USB sockets so I do not think that is the
issue here.
In short Vista knows the modem is there but will not use it.
G
Guest
apologies for multiposting. I got a message stating this post was not sent.
G
Guest
My SpeedTouch 330 USB ADSL Modem does not work properly either; neither did
my SpeedTouch Ethernet Modem 510.
Does anyone know a solution to this problem?
THX in advance.
Jimmy ;-)
my SpeedTouch Ethernet Modem 510.
Does anyone know a solution to this problem?
THX in advance.
Jimmy ;-)
L
Luther
Jimmy said:My SpeedTouch 330 USB ADSL Modem does not work properly either; neither
did
my SpeedTouch Ethernet Modem 510.
Does anyone know a solution to this problem?
THX in advance.
Hi,
Just install XP drivers for SpeedTouch 330 from Alcatel site:
http://www.speedtouch.com/download/drivers/webUpgrade_Windows_USB_R3.0.1.5.zip
Works for me.
Make sure you have 2 devices installed in Device Manager: "SpeedTouch USB
ADSL PPP" under "Network adapters" and "SpeedTouch 330 ADSL Modem" under
"SpeedTouch USB Modem".
Search http://www.speedtouch.com/support.htm for SpeedTouch 510 drivers -
maybe they will work too?
Regards
Luther
G
Guest
Hi,
Thanks - I´ll try it & report if it worked also well for me.
Regards
Jimmy
Thanks - I´ll try it & report if it worked also well for me.
Regards
Jimmy
G
Guest
.....still doesn´t work ! Any solution by Alcatel ?
Jimmy ;-)
Jimmy ;-)
G
Guest
Hi,i am new to vist i have vista ultimate 5600,i have been googling all day
and been to speedtouch website,still cant find any drivers the only thing not
reconised in device manager is the speedtouch 330,i have tried drivers for
xp64bit ,tried installing drivers from temp file created by install disc but
still nothing
if anybody have got their speedtouch 330 working on vista please could you
reply
thankyou
mark jones
and been to speedtouch website,still cant find any drivers the only thing not
reconised in device manager is the speedtouch 330,i have tried drivers for
xp64bit ,tried installing drivers from temp file created by install disc but
still nothing
if anybody have got their speedtouch 330 working on vista please could you
reply
thankyou
mark jones
G
Guest
after a long time working on it i have now managed to use the internet using
my speed touch 330 and vista 5600 ultimate
what i done was download the intall from speedtouch for the xp
64bit(r4.0.0.5),using dual boot,then try to install speed touch saying 0-38
for britain but then it hangs and fails when searching for speedtouch 330
modem,then i cancelled installation,then goto c: program files/thomson
speedtouch/st330/drivers/x64/st330 and copy and paste all files to desktop
should be ipwdm.sys,st330,st330.sys,st330 64 stbus.sys then i opened and
edited st 330(second from the bottom was a line saying"instdisk=st330
installation disk" i deleted that and saved it
then i went to device manager and right clicked speedtouch 330 and update
driver,then browse to best driver(desktop) and it installed fine,i had a bit
of trouble first of all with it connecting but not allowing my user name and
pass word but after i rebooted my computer i could connect straight away by
going to connect to and then picking speed touch 330 conection,,,,,,,i cant
remember what setting i said when first intalling the speed touch software
but i know i picked 0-38 i maybe the next question was the second choice down
i hope this makes sense
if you want to contact me please do
my speed touch 330 and vista 5600 ultimate
what i done was download the intall from speedtouch for the xp
64bit(r4.0.0.5),using dual boot,then try to install speed touch saying 0-38
for britain but then it hangs and fails when searching for speedtouch 330
modem,then i cancelled installation,then goto c: program files/thomson
speedtouch/st330/drivers/x64/st330 and copy and paste all files to desktop
should be ipwdm.sys,st330,st330.sys,st330 64 stbus.sys then i opened and
edited st 330(second from the bottom was a line saying"instdisk=st330
installation disk" i deleted that and saved it
then i went to device manager and right clicked speedtouch 330 and update
driver,then browse to best driver(desktop) and it installed fine,i had a bit
of trouble first of all with it connecting but not allowing my user name and
pass word but after i rebooted my computer i could connect straight away by
going to connect to and then picking speed touch 330 conection,,,,,,,i cant
remember what setting i said when first intalling the speed touch software
but i know i picked 0-38 i maybe the next question was the second choice down
i hope this makes sense
if you want to contact me please do
G
Guest
forgot to mention that i diasbled tcp ip v6 by right clicking conection and
properties
also i can only connect using the speedtouch dialer
properties
also i can only connect using the speedtouch dialer
G
Guest
Hi,
I managed to install the updated drivers I found on
http://www.speedtouch.com/support.htm or at least i thought so cause I had
the "successful installation" notice; the problem is, every time I plug the
SpeedTouch into my USB port a blue screen of death occurs (without any text
on it, only the blue screen) after a few seconds : then Vista restarts and
either I unplug the SpeedTouch or another blue screen of death will occur
exactly when the desktop appears on the screen.
Anyone got a clue ?
I managed to install the updated drivers I found on
http://www.speedtouch.com/support.htm or at least i thought so cause I had
the "successful installation" notice; the problem is, every time I plug the
SpeedTouch into my USB port a blue screen of death occurs (without any text
on it, only the blue screen) after a few seconds : then Vista restarts and
either I unplug the SpeedTouch or another blue screen of death will occur
exactly when the desktop appears on the screen.
Anyone got a clue ?
T
Theo
Yes. Contact SpeedTouch Support! Let them know there is a
problem so they can investigate. Microsoft is not going to
debug someone else's drivers!
problem so they can investigate. Microsoft is not going to
debug someone else's drivers!
G
Guest
hello everybody,
only yesterday 15 december from the website
http://www.speedtouch.com/support.htm
one could download the following :
driver for winxp 64-bit/wxindows Vista (Beta)
since i have been waiting for this driver ever since i downloaded vista
ultimate build 5600 one month ago i now could finally get my alcatel usb modem
to connect and start downloading in vista ......???
it still is not recognized by vista !!
how come ?
can somebody help me please ?
OttO
only yesterday 15 december from the website
http://www.speedtouch.com/support.htm
one could download the following :
driver for winxp 64-bit/wxindows Vista (Beta)
since i have been waiting for this driver ever since i downloaded vista
ultimate build 5600 one month ago i now could finally get my alcatel usb modem
to connect and start downloading in vista ......???
it still is not recognized by vista !!
how come ?
can somebody help me please ?
OttO
R
Richard G. Harper
Sadly, no one but SpeedTouch can help you. Until they release final drivers
that's it.
--
Richard G. Harper [MVP Shell/User] (e-mail address removed)
* NEW! Catch my blog ... http://msmvps.com/blogs/rgharper/
* PLEASE post all messages and replies in the newsgroups
* The Website - http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm
that's it.
--
Richard G. Harper [MVP Shell/User] (e-mail address removed)
* NEW! Catch my blog ... http://msmvps.com/blogs/rgharper/
* PLEASE post all messages and replies in the newsgroups
* The Website - http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm
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