SP3 problems ~ with IE7 ??? or not

[Tillpott]

Hi

I use IE7 and am happy with it ~ up until now have had no problems, however,
since a few days ago I have been having problems getting web pages to open ~
I keep getting IE cannot display this page . . .

I checked my MS update history tonight and found SP3 had downloaded
automatically ` would this be the cause of the problem ?

How do I get back to normal ? Do I uninstall SP3 ?

What effect will it have on my computer ~ ? Do I need SP3 ?

I do not want to change back to IE6 ( as I like IE7 ) if I really don't have
to.

Thank you in advance for your help.

Tillpott

 

[nass]

Hi

I use IE7 and am happy with it ~ up until now have had no problems, however,
since a few days ago I have been having problems getting web pages to open ~
I keep getting IE cannot display this page . . .

I checked my MS update history tonight and found SP3 had downloaded
automatically ` would this be the cause of the problem ?

How do I get back to normal ? Do I uninstall SP3 ?

What effect will it have on my computer ~ ? Do I need SP3 ?

I do not want to change back to IE6 ( as I like IE7 ) if I really don't have
to.

Thank you in advance for your help.

Tillpott

Open a run command and type iN;
ipconfig /flushdns click [OK]
ipconfig /renew
regsvr32 softpub.dll
regsvr32 urlmon.dll
regsvr32 vbscript.dll
regsvr32 jscript.dll
netsh winsock reset

or this tool (winsock-Fix) from here:
http://www.nasstec.co.uk/tools.html
Reboot your machine and see if the webpages will display.

Do You have a router? Try to Power Down the router for about 40
Secs then the Computer.
Then Power the Router ON for about 30 secs then the Computer and try to
connect, does this help?.

1... Click start >> Control Panel >> Double Click Network and Internet
Connections >> Double click Internet Options, on the IE Properties window
you will see these Options:
General | Security | Privacy | Content | Connections | Programs
| Advanced .
Click on Advanced Tab and then click Reset Web Settings Button ( Note if you
have IE6 it will be under Programs Tab).
Make sure the machine malware free and Virus free by scanning.

1... Click start >> Control Panel >> Double Click Network and Internet
Connections >> Double click Internet Options, on the IE Properties window
you will see these Options:
General | Security | Privacy | Content | Connections | Programs
| Advanced .

Click on General Tab (1st Tab on the left) and you will see a Button called
[ Clear History ..] click on it to clear your History caches, then click on
[Delete Files..] to delete Internet Files created over the time, click on [
Delete Cookies...] to delete your cookies left by visiting websites.

= Then try to Disable the Add-Ons on your Browser somehow installed on your
browser, On how to disable the Add-ons follow this:
Click on Programs Tab and then click the Manage Add-Ons Button there Disable
the None/Not Verified Plug-ins/Add-ons ( you need to Renable them one-by-one
later and see which is the culprit or you can send them here in your next
post) and click [OK] to confirm your Changes.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256

Click on Advanced Tab and scroll down under the browsing option and uncheck
this box:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) and click Apply
then OK to close your IE Properties.


How to optimize or reset Internet Explorer 7
http://support.microsoft.com/kb/936213/
How to use Reset Internet Explorer Settings (RIES):
http://support.microsoft.com/kb/923737

How to troubleshoot network connectivity problems in Internet Explorer
http://support.microsoft.com/default.aspx/kb/936211

"Error message in Internet Explorer 7 Internet Explorer cannot display
the webpage"
http://support.microsoft.com/kb/926431

Run disk cleanup and then this command:
sfc /scannow
HTH
nass

 

[smlunatick]

Hi

I use IE7 and am happy with it ~ up until now have had no problems, however,
since a few days ago I have been having problems getting web pages to open ~
I keep getting IE cannot display this page  . . .

I checked my MS update history tonight and found SP3 had downloaded
automatically ` would this be the cause of the problem ?

How do I get back to normal ? Do I uninstall SP3 ?

What effect will it have on my computer ~ ?  Do I need SP3 ?

I do not want to change back to IE6 ( as I like IE7 ) if I really don't have
to.

Thank you in advance for your help.

Tillpott

Usually to fix IE7 problems, they recommended un-installing / re-
install IE7. However, when SP3 is installed, you can never uninstall
IE7 without first uninstalling SP3.

 

[Tillpott]

Hi

I use IE7 and am happy with it ~ up until now have had no problems, however,
since a few days ago I have been having problems getting web pages to open ~
I keep getting IE cannot display this page . . .

I checked my MS update history tonight and found SP3 had downloaded
automatically ` would this be the cause of the problem ?

How do I get back to normal ? Do I uninstall SP3 ?

What effect will it have on my computer ~ ? Do I need SP3 ?

I do not want to change back to IE6 ( as I like IE7 ) if I really don't have
to.

Thank you in advance for your help.

Tillpott

Too much frustration ~ I simply uninstalled SP3 and fixed the issue.

SP3 was also causing freezing and pages not responding ~ having to close too
many things by using task manager.

Much happier without SP3

Have also turned off my automatic updates so it will not download itself
again.

Thnaks for all your assistance and time

regards
Tillpott

 

[Big_Al]

Too much frustration ~ I simply uninstalled SP3 and fixed the issue.

SP3 was also causing freezing and pages not responding ~ having to close too
many things by using task manager.

Much happier without SP3

Have also turned off my automatic updates so it will not download itself
again.

Thnaks for all your assistance and time

regards
Tillpott

You don't have to turn off updates, Just open up updates manually and
find the SP3 update. Expand it and check the box to not load it save
and hide hidden downloads. The others will then load.

If you also do like I did, just set the settings to don't download and
just notify you. That way you can pick the ones you want.

 

[PA Bear [MS MVP]]

Error message after you install a Windows Internet Explorer 7 update from
Windows Update or from Microsoft Update: "Webpage cannot be displayed":
http://support.microsoft.com/kb/942818

If tweaking your third-party firewall's settings don't help, try the
following:

1. Disable your anti-virus application, all Norton Add-ons (if any), any
real-time protection provided by an anti-spyware application (except for
Windows Defender; includes Spybot Tea Timer, SpySweeper Guards, AVG AS
guard.exe, etc.), disable any third-party firewall AND THEN enable the
Windows Firewall.

NB: You're "working without a net" now: Don't to ANYTHING else online (e.g.,
browsing; reading email; chatting) except #4 below until your anti-virus
application has been re-enabled! If you're running ZA Free firewall, you
may need to uninstall it instead of disabling it.

2. Uninstall "Security Update for Windows Internet Explorer 7 (KB953838)"
via Add/Remove Programs (make sure Show Updates box is checked at top right)
and reboot.

**Vista: Uninstall "Security Update for Windows Internet Explorer 7
(KB953838)" via Control Panel | Security | Windows Update | View installed
updates and reboot.

3. Re-do #1 above.

4. Go to http://windowsupdate.microsoft.com and install any Critical Updates
offered (i.e., KB953838). If a Root Certificates update is listed in the
Optional Updates category, install it to take full advantage of IE7's
enhanced security.

**Vista: Run Windows Update manually and install any Important updates
offered (i.e., KB953838). If a Root Certificates update is listed in the
Optional Updates category, install it to take full advantage of IE7's
enhanced security.

5. Reboot > Make sure everything in #1 above is enabled again and, if
applicable, disable the Windows Firewall and enable (or reinstall) your
third-party firewall.

 

[PA Bear [MS MVP]]

Too much frustration ~ I simply uninstalled SP3 and fixed the issue.

SP3 was also causing freezing and pages not responding ~ having to close
too
many things by using task manager.

Much happier without SP3

Have also turned off my automatic updates so it will not download itself
again.

SP3 did not cause the problem.

You do not have to turn of AU to avoid reinstalling SP3.

You're likely to encounter the same problem when you install the most most
recent or any future Security Updates for IE7. (I can assure you that
you're missing the most recent one now and that you'd be foolish not keep IE
fully patched at all times.)

 

[Tillpott]

eK PA BEar, I understand it is not SP3 (tho I am still not going to download
it again ~ as it also affected my Outlook 2007)

I will folow through these instructions and post again after.

Thank you for persisting and giving me some answers.

Regard
Tillpott

 

[Tillpott]

I am using AVG8 Free version ~ I cannot find how to disable it ~ so I am
going ahead with all the rest of the instructions.

 

[Tillpott]

Hi Nass

My system is clean. I use Adaware, Spybot and CW Shredder. It is also an
intermittent problem of not displaying web pages, it is not happening all the
time.
Last IE7 update was KB953838 I have removed that to see what happens.

I am running AVG Free version 8 as anti virus.

Hi

I use IE7 and am happy with it ~ up until now have had no problems, however,
since a few days ago I have been having problems getting web pages to open ~
I keep getting IE cannot display this page . . .

I checked my MS update history tonight and found SP3 had downloaded
automatically ` would this be the cause of the problem ?

How do I get back to normal ? Do I uninstall SP3 ?

What effect will it have on my computer ~ ? Do I need SP3 ?

I do not want to change back to IE6 ( as I like IE7 ) if I really don't have
to.

Thank you in advance for your help.

Tillpott

Open a run command and type iN;
ipconfig /flushdns click [OK]
ipconfig /renew
regsvr32 softpub.dll
regsvr32 urlmon.dll
regsvr32 vbscript.dll
regsvr32 jscript.dll
netsh winsock reset

or this tool (winsock-Fix) from here:
http://www.nasstec.co.uk/tools.html
Reboot your machine and see if the webpages will display.

Do You have a router? Try to Power Down the router for about 40
Secs then the Computer.
Then Power the Router ON for about 30 secs then the Computer and try to
connect, does this help?.

1... Click start >> Control Panel >> Double Click Network and Internet
Connections >> Double click Internet Options, on the IE Properties window
you will see these Options:
General | Security | Privacy | Content | Connections | Programs
| Advanced .
Click on Advanced Tab and then click Reset Web Settings Button ( Note if you
have IE6 it will be under Programs Tab).
Make sure the machine malware free and Virus free by scanning.

1... Click start >> Control Panel >> Double Click Network and Internet
Connections >> Double click Internet Options, on the IE Properties window
you will see these Options:
General | Security | Privacy | Content | Connections | Programs
| Advanced .

Click on General Tab (1st Tab on the left) and you will see a Button called
[ Clear History ..] click on it to clear your History caches, then click on
[Delete Files..] to delete Internet Files created over the time, click on [
Delete Cookies...] to delete your cookies left by visiting websites.

= Then try to Disable the Add-Ons on your Browser somehow installed on your
browser, On how to disable the Add-ons follow this:
Click on Programs Tab and then click the Manage Add-Ons Button there Disable
the None/Not Verified Plug-ins/Add-ons ( you need to Renable them one-by-one
later and see which is the culprit or you can send them here in your next
post) and click [OK] to confirm your Changes.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256

Click on Advanced Tab and scroll down under the browsing option and uncheck
this box:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) and click Apply
then OK to close your IE Properties.


How to optimize or reset Internet Explorer 7
http://support.microsoft.com/kb/936213/
How to use Reset Internet Explorer Settings (RIES):
http://support.microsoft.com/kb/923737

How to troubleshoot network connectivity problems in Internet Explorer
http://support.microsoft.com/default.aspx/kb/936211

"Error message in Internet Explorer 7 Internet Explorer cannot display
the webpage"
http://support.microsoft.com/kb/926431

Run disk cleanup and then this command:
sfc /scannow
HTH
nass

 

[Tillpott]

Ok PA Bear

I have disabled the only thing I could and that was Windows Firewall. (I do
not have anyother firewall ~ am running AVG * Free) Have uninstalled
KB953838 - rebooted - reinstalled KB953838 and Root Certificate. Have
rebooted and enabled Windows Firewall.

Now I suppose it is a matter of waiting to see if the problem arises again.
As it is an intermittent problem with web pages not being displayed....

Is there anything else I need to do ?

Thanks again for your simple instructions to follow. I hope I have done it
right.

Regards
Tillpott

 

[PA Bear [MS MVP]]

Never, EVER disable the Windows Firewall! It was not the source of your
problem.

Are you running AVG Free 7.5 or AVG 8.0 now?

Was a Norton or McAfee application ever installed on the machine (e.g., a
free-trial version that came preinstalled on the machine)?

 

[Tillpott]

Sorry Windows Firewall is back on.

Running AVG8.0 Free.

Yes Did have Norton some years ago but it caused too many problems so I
uninstalled and did a search and deleted all bits I could find.

 

[PA Bear [MS MVP]]

Download & run this removal tool to address the problem:

Norton Removal Tool
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039

Using Add/Remove Programs to uninstall Norton applications doesn't remove
everything. See this discussion:
http://windowssecrets.com/comp/080207#story1

 

[Tillpott]

Ok have run the Norton Removal Tool.
Sorry for the delay ~ I had a trojan horse this morning and it has taken me
5 hours to clean my system.

Is there anything else I nee3d to do PA Bear ?

Tilpott

 

[Tillpott]

Hey Bear,

Just looked through my program files and I have also had Mc Afee free scan
on my computer.

Is this also a problem.... ?

 

[PA Bear [MS MVP]]

Are you referring to software associated with a free McAfee online scan or
an installed McAfee application such as McAfee Security Center, McAfee
VirusScan, or McAfee Internet Security?

 

[Tillpott]

Online Scan with McAfee

Are you referring to software associated with a free McAfee online scan or
an installed McAfee application such as McAfee Security Center, McAfee
VirusScan, or McAfee Internet Security?

 

[PA Bear [MS MVP]]

Don't worry about it.

Online Scan with McAfee

 

[Tillpott]

Thanks Bear,

I am now finding that my IE7 is taking along time to load a page and very
often it freezes and comes up with "not responding" and will not shut down by
itself, I have to use Task Manager to close it or sometimes Task Manager
opens and the IE7 page then starts to work, so I just close Task Manager.

This is most frustrating and SLOW ~ any suggestions ?