SP2 install/lost all outlook express

[EricK]

Has anyone lost their Outlook Express after installing SP2-
I lost everything(addresses,important items,contacts,....I
had to start a new account with my same screen name just
to get my messages. If I knew this was going to happen I
would have never installed SP2. Does anyone have a
solution or am I just out of luck? Thanks.

 

[Gerry Cornell]

Eric

Find the dbx files using Windows Explorer and try importing ( File,
Import ).

Check whether the option to "Compact messages in background" in Tools,
Options, Maintenance has been selected. It should be deselected as the use
of this option invariably leads to folder corruption and causes slow
performance.

Is there any evidence of folder corruption? Using Windows XP you need to
enable show hidden files. Start, Control Panel, Folder Options, View,
Advanced Settings. Next enter Windows Explorer. Using Tools, Find, Files and
Folders search your C drive with "inbo*.db*" without quotes as the search
criteria and see if you can find more than one folder. The asterisks are
wild cards and should be included. Note the date / time stamp on the files
and the older folder will contain your missing messages.
The original inbox will appear as inbox. dbx. The next as inbox (01) dbx,
then inbox (02) dbx etc. The file extension can also appear as .dbt i.e. a
temporary folder.

http://www.tomsterdam.com/insideoe/problems/bugs.htm#mailgone

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Hope this helps.

Gerry
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FCA

Stourport, Worcs, England
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[NoNoBadDog!]

I am assuming you read the recommendation to back up important data before
installing SP2. You just need to restore your Contacts from the backup you
made.

Bobby