SP2 Atapi.sys error problem

[JohnD]

had Alcohol 120% installed on my computer prior to installing
XP SP2. After installing I've been getting errors in my event viewer
that say this:

Details

Product:Windows Operating System
ID:9
Source:atapi
Version:5.2
Symbolic Name:IO_ERR_TIMEOUT
Message:The device, %1, did not respond within the timeout period.

Explanation
The attempt to read or write data timed out.

User Action
If there is a disc in the CD-ROM drive, it might need replacing or cleaning.


Version:5.0
Component:System Event Log
Symbolic Name:IO_ERR_TIMEOUT
Message:The device, %1, did not respond within the timeout period.


Event Type: Error
Event Source: atapi
Event Category: None
Event ID: 9
Date: 11/10/2004
Time: 8:42:04 AM
User: N/A
Computer:
Description:
The device, \Device\Ide\IdePort1, did not respond within the timeout period.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 0f 00 50 00 01 00 a4 00 ..P...¤.
0008: 00 00 00 00 09 00 04 c0 .......À
0010: 00 01 00 00 00 00 00 00 ........
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........
0028: 00 00 00 00 00 00 00 00 ........
0030: 00 00 00 00 07 00 00 00 ........
0038: 40 00 00 0e 00 00 01 00 @.......
0040: ff 20 06 12 08 01 00 10 ÿ ......
0048: 00 00 00 00 14 00 00 00 ........
0050: 00 00 00 00 60 07 fd 82 ....`.ý,
0058: 00 00 00 00 d8 1c da 82 ....Ø.Ú,
0060: 01 00 00 00 00 00 00 00 ........
0068: 00 00 00 00 00 00 00 00 ........
0070: 00 00 00 00 00 00 00 00 ........

Explanation
The attempt to read or write data timed out.

User Action

If there is a disc in the CD-ROM drive, it might need replacing or
cleaning.

***My computer now locks up for a few seconds every few minutes
Apparently the SP2 update does not copy the atapi.sys file.
If I remove the driver for my CD-W it takes care of the problem.
However I want to be able to use my CD-W. And it will re-install on it's
own.
I haven't found a decent explanation yet how to resolve this problem.
I did remove the Alcohol 120% program. Apparently they install Scsi
drive and change the Atapi.sys file. which doesn't jive with XP SP2.
I tried deleting the Atapi.sys in Windows/System32 /Drivers.
And allowing SP2 to re-install it. That didn't change the problem.
There are however other Atapi.sys files on the computer.
I know for sure there is no hardware problem or problem with dirty discs.
I checked the hardaware on another system, and it works fine.
ANY HELP...PLEEEEEAAAASSSEEEE!!!!!!!!!!!!!!!!!!!!!

JohnD

 

[Guest]

Hi,

What are the specs of the hardware ? (manufacturer/model) ?
Have you tried going to the manufacturer's website and looking for a XP
driver/info ?

Regards,

Tim

 

[JohnD]

Hi,

What are the specs of the hardware ? (manufacturer/model) ?
Have you tried going to the manufacturer's website and looking for a XP
driver/info ?

Regards,

Tim

It just uses the standard Atapi driver. The CDRW is a Acer 10x4x32.
Acer and BENQ are now connected and BENQ supplies the firmware and
driver updates. I tried installing their firmware. But XP loads the standard
Atapi driver for this device.