SP2 installation hangs at "Checking product key" phase
Posted by another user who got a response from MS Support:-
<quote>
There are 3 steps which we have to do to get the SP2 installed.
Steps are:
1) Please go into the CMD prompt (Start/Run --> cmd.exe )
2) Then type cd /d %windir%\inf and make sure we are in that directory.
3) Then type ren oem*.inf oem*.old, it will go back to the prompt after giving you some
error (Do not worry about it)
4) Then type ren oem*.pnf oem*.old1, it will go back to the prompt after giving you some
error (Do not worry about it)
5) Then goto start - run - type "%windir%\inf" and you will see the files in the folder.
6) Then find the file by name INFCACHE.1 and take a backup of it to desktop (by copying it
to desktop) and delete the INFCACHE.1 from c:\windows\inf.
7) Close all windows and reboot the computer to safe mode and start the installation of
SP2 and it should go fine.
<quote>
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TaurArian [MS-MVP] 2005-2007 - Australia
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|I have a clean install of XP SP1 and now want to install SP2. Every time the
| installation hangs on checking Product Key. (Yes it is a genuine copy) I
| tried it from the update website, and from the Administrator installation
| which I burned on a CD. What could cause this behaviour.
|
| Somchai
