Sound files not going through in some emails

[Delores Williams]

After getting the wonderful help on how to send sound
files in emails from Outlook 2000, using Word as my email
editor. I am now having the problem that some recipients
with Outlook Express 2000 are not getting the
sounds/music One got the music in one of the emails, but
not in others. Do you have any solutions?

 

[Diane Poremsky [MVP]]

Are you sending one message and some, but not all, OE users can hear it or
it is one message and no OE user can hear it?

If it's the first, then it's likely on the OE side of things. If it's the
second, check to make sure it's going out as HTML and not getting converted
to a winmail.dat. The OE user can check this for you by looking at the
message properties.

Also, the Stationery groups may have some ideas since they do this sort of
thing all the time.
http://communities2.microsoft.com/c...ws.inetexplorer.ie6_outlookexpress.stationery

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/

 

[Delores Williams]

Now do you check the message properties?

-----Original Message-----
Are you sending one message and some, but not all, OE users can hear it or
it is one message and no OE user can hear it?

If it's the first, then it's likely on the OE side of things. If it's the
second, check to make sure it's going out as HTML and not getting converted
to a winmail.dat. The OE user can check this for you by looking at the
message properties.

Also, the Stationery groups may have some ideas since they do this sort of
thing all the time.
http://communities2.microsoft.com/communities/newsgroups/ en-us/default.aspx?
dg=microsoft.public.windows.inetexplorer.ie6_outlookexpres
s.stationery

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)


Outlook & Exchange Solutions Center: http://www.slipstick.com
Join OneNote Tips mailing list: http://www.onenote- tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/

After getting the wonderful help on how to send sound
files in emails from Outlook 2000, using Word as my email
editor. I am now having the problem that some recipients
with Outlook Express 2000 are not getting the
sounds/music One got the music in one of the emails, but
not in others. Do you have any solutions?

.

 

[Diane Poremsky [MVP]]

open the message, File, Properties, Details tab, message source button. If
the attachment is on the message it'll have the words winmail.dat right
before the message text.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/

Now do you check the message properties?

-----Original Message-----
Are you sending one message and some, but not all, OE users can hear it or
it is one message and no OE user can hear it?

If it's the first, then it's likely on the OE side of things. If it's the
second, check to make sure it's going out as HTML and not getting converted
to a winmail.dat. The OE user can check this for you by looking at the
message properties.

Also, the Stationery groups may have some ideas since they do this sort of
thing all the time.
http://communities2.microsoft.com/communities/newsgroups/ en-us/default.aspx?
dg=microsoft.public.windows.inetexplorer.ie6_outlookexpres
s.stationery

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)


Outlook & Exchange Solutions Center: http://www.slipstick.com
Join OneNote Tips mailing list: http://www.onenote- tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/

After getting the wonderful help on how to send sound
files in emails from Outlook 2000, using Word as my email
editor. I am now having the problem that some recipients
with Outlook Express 2000 are not getting the
sounds/music One got the music in one of the emails, but
not in others. Do you have any solutions?

.