sound distortion

[Guest]

Sometimes when using itunes I lose all sound and get a really loud static
sound instead.
Also when using other Windows functions I will get a strange crackle sound
rather than an alert or error message sound when the message box appears.
I have recently downloaded the new itunes. I have used the XP and Itunes
troubleshooters without success and my sound card seems to be working
properly.
Any ideas will be much appreciated.

 

[R. McCarty]

The latest iTunes is a good example of releasing software before it's
had time to be fully tested in "Real-World" environments.
Best to roll-back to a "Previous Version" of iTunes and wait for the
patched/updated version to re-appear.

 

[Guest]

I can't load an old Itunes if I still have the new one. If I delete the new
one first will I lose my library?

 

[R. McCarty]

I don't believe that uninstalling the iTunes application will remove the
existing library of iTunes songs from the PC. (Usually stored as a
sub-folder of your profile's My Music path)

Hopefully, you have your iTunes library backed up to some form or
permanent media like CD/DVD-R(W) disks. This is a good idea no
matter how you use iTunes.

Have you checked with Apple tech support on your issue ? I was
aware of the issues with the latest release only because I read several
technical news websites that mentioned the problems.

 

[Guest]

Unfortunately the old itunes won't read the the songs, which have now been
converted to be read by the new itunes.

 

[Rock]

I can't load an old Itunes if I still have the new one. If I delete the new
one first will I lose my library?

Maybe you should contact iTunes tech support for help with their product?