Sound card problems with Windows XP

[Guest]

I have a home built computer which has a Gigabyte GA-8SRX motherboard with a
SiS645 chipset. It has a Creative CT5880 Chipset on board sound. In checking
for the certification of this mother board, it islisted as being certified
for all Windows operating system including Windows XP.

I have downloaded drivers from the motherboard manufacturer as well as from
other sites, searching for drivers that will work. My latest success has
been from the motherboard manufacturer and those drivers seemed to work,
however, when the system restarts the only sound that will come from the
speakers is a continuious clicking sound (rather obnoxious too). The driver
provider is Creative Technology and the version number is 5.12.1.4113. The
drivers which are provided by the motherboard company are not Digitaly sign
by microsoft but are listed as being valid for Windows XP. Once installed,
the hardware is listed as a Creative Sound Blaster PCI128 (WDM). However, if
the Windows Plug and Play installs it it is listed as a Creative
AudioPCI(ES1371, EX1373) WDM.

I have even tried to purchase a PCI sound card to install (disengaging the
onboard sound device thru the Bios) and I gotten the same results.

Looking for a resolution.

 

[Richard Urban]

Did you install ALL of the M/B chipset drivers? I would think that the
drivers on the CD that came with the motherboard would work! You can then
try to update them from that point!

--

Regards:

Richard Urban

aka Crusty (-: Old B@stard

 

[Guest]

Yes I did load the M/B chipset drivers from the CD which came with the
motherboard. I then when to the M/B website and down loaded new drivers,
which are listed as working for Windows XP - still no resolution.

 

[Guest]

I hate to say it, but have you considered the possibility that you've got a
bad motherboard? Also, please tell us you're not overclocking!

 

[Guest]

I have wondered about the possibility of having a bad mother board, so I went
out and purchased a PCI sound card and installed it. Turned off the onboard
sound card thru the BIOS. Windows XP identified the new hardware and found
the installation for it. The manual for installation indicated that the
drivers were NOT digitaly signed by Microsoft, but that they would work.
However, I got the same results with the PCI sound card. I can get the
onboard sound card to work but it takes some doing. But when I restart the
system or turn it off the next time I turn it on, all that I get is a
continious clicking sound out of the speakers.

I guess that there is the possibility that I should replace the motherboard
but that is a long shot -there has to be a remedy before replacing the
motherboard - I could scrap Windows XP and go back to Windows 2000. But I am
not giving up yet.

 

[Guest]

Hi,

First of all, have you uninstalled all the sound drivers/applications before
install the new sound card drivers?
Also, can you find an XP compatible WHQL drivers for your sound card?
What is the brand and model of the PCI sound card?

I would suggest you to do as follows:
1. download the latest XP compatible WHQL drivers from the sound card
manufacturer's website and save it to a specific folder. If XP driver is not
available, try use the Win 2000 drivers.
2. Go to device manager and uninstall the PCI sound card.
3. Go to Add or remove program to remove all the sound drivers and the
relevant applications/utilities etc.
4. Shut down windows, unplug the AC power and remove the sound card from the
PCI slot.
5. Boot into BIOS and disable the on-board sound chip, save and exit BIOS
setup and load windows as normal. Check to ensure all sound drivers and
applications have been removed successfully.
6. Shut down windows and unplug the AC power cord. Insert the PCI sound card
into the slot and connect all the sound wires (e.g. the sound cable from
CD-rom).
7. Power on the PC and windows should found new hardwares. Select not to
search and install the downloaded sound drivers from the specific folder.

Your sound card should work properly after reboot.

Good luck.

Peter

 

[Guest]

I have uninstalled, deleted, disabled on multiple occasions. This sound card
is an On Board sound chip intergrated on the motherboard. I am thinking that
my next step will to be to by an XP certified sound card to install into one
of the existing PCI slots. But I have not given up on finding a suitable
driver - - - - Yet.

Additionally, I may have had an issue with the install that could be the
cause of this but that is another issue I am working on currently.

 

[Guest]

Well, about the only way we can be of any help is if we know everything
that's going on. An "issue with the install" can hold critical info. What
deos Device Manager report with the PCI sound card in place?