someone help me plz

[pablovox]

Hi could you please help me..my problem is:

1)After log on, as I press "start" it doesn't work , I
have then to press ctrl- alt- del to get task manager and
then without doing nothing else as I close task
manager "start" is working propely..until next time I log
on and I have to repeat this actions

..

2)Despite I can go in internet ,the icona generally
located on the right bottom of the screen ,"the double-
screen" that normally indicate the connection doesn't
appear at all and if I go to see task manager networking
it seems that the PC is connected by modem but not into my
service provide ,which is bt-broadband.



3) the system is not stable



P.S I got XP with services pack 1 with all the patch
for "critical upgrade" ,Norton system works 2004 and
firewall ,I try to run antivirus but seems is fine ....

Really I don't know what to do .If you can help me or even
suggest let me know if you need more information about my
pc let me know ....

Thank you for your time

 

[Sadie]

Hello,Pablovox,

You seem to have a lot of issues.I am going to give you a
list of useful apps which may help you.Remember to turn
off system restore before attempting any malware removal.

It sounds strongly possible that you have a trojan dialer
onboard.Download,update and run a-squared.It is free:

Free Trojan and porn-dialler seeking programme
http://www.emsisoft.com/en/


Enable the XP firewall if you do NOT have a third party
firewall installed:

http://support.microsoft.com/?kbid=320855

Link to Spybot Search And Destroy.An amazingly
sophisticated piece of freeware.So much more than just a
spyware hunter:

http://safer-networking.org/

Had your browser hijacked?:

http://www.spywareinfo.com/~merijn/downloads.html
http://www.computercops.biz/zx/phoenix22/cws.zip

Free DOS version of f-secure Anti-virus
http://www.f-secure.com/download-purchase/tools.shtml


Stop rogue active x controls getting onto your P.C. in
the first place (works spectacularly well alongside
Spybot):

http://www.javacoolsoftware.com/spywareblaster.html

Free virus removal tools available here,also:

http://www.norman.com/

Sygate's free firewall:

http://smb.sygate.com/products/spf_standard.htm

Lots of free tools to control cookies,scripts etc
http://www.analogx.com/contents/download/system.htm

Specialist Spyware removal Forums:

http://www.spywareinfo.com/forums/index.php?showforum=30
http://computercops.biz/forum67.html
http://forum.aumha.org/viewforum.php?f=30
http://forums.net-integration.net/index.php?showforum=32
http://cexx.org

F-Secure's free disinfection tools page,covering all
major,highly publicised virii:

http://www.f-secure.com/download-purchase/tools.shtml

Stinger:

http://vil.nai.com/vil/stinger/


Close those unecessary ports with this how-to guide from
Black Viper.(Be aware,these recommendations will not be
compatible with everyones set-up.Take BV's advice):

http://www.blackviper.com/WinXP/servicecfg.htm

Run a virus scan at any of the locations below:

Trend:
http://housecall.antivirus.com
http://housecall.trendmicro.com

McAfee:
http://www.mcafee.com/myapps/mfs/default.asp

Panda:
http://www.pandasoftware.com/activescan/


Sadie