Some web pages will not open

[Guest]

When I go on the internet I am able to access sites like
google.c
msn.co
yahoo.co
etc
But, when I try to go to a site like symantec.com I get the Cannot find server, page cannot be displayed
If i use the other computer right beside this one I can get that site. Any suggestions what might be up??

Thanks

 

[Richard G. Harper]

Check the offending machine for viruses, especially if the only sites you
can't get to are well-known antivirus manufacturer's sites.

--
Richard G. Harper [MVP Win9x] (e-mail address removed)
* PLEASE post all messages and replies in the newsgroups
* for the benefit of all. Private mail is usually not replied to.
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm

When I go on the internet I am able to access sites like :
google.ca
msn.com
yahoo.com
etc.
But, when I try to go to a site like symantec.com I get the Cannot find

server, page cannot be displayed.

If i use the other computer right beside this one I can get that site. Any

suggestions what might be up???

 

[Chuck]

When I go on the internet I am able to access sites like :
google.ca
msn.com
yahoo.com
etc.
But, when I try to go to a site like symantec.com I get the Cannot find server, page cannot be displayed.
If i use the other computer right beside this one I can get that site. Any suggestions what might be up???

Thanks

Trevro,

This sounds like a dns or browser hijack. Previously reported in this forum.

Search your entire system drive, including hidden and system folders, for file
"hosts". There is one legit copy, in C:\WINDOWS\system32\drivers\etc\. The
others are bogus, and part (but just part) of the problem. Also, examine the
contents of the legit copy, using Notepad.

Try these free online virus scans:
<http://www.bitdefender.com/scan/license.php>
<http://www.pandasoftware.com/activescan/com/activescan_principal.htm>
<http://housecall.trendmicro.com/housecall/start_corp.asp>

Now check for, and learn to defend against, additional carriers of infection.

First, download LSP-Fix and WinsockXPFIx from <http://www.cexx.org/lspfix.htm>,
and CWShredder from <http://www.majorgeeks.com/download4086.html>. All are
free.

Next, run CWShredder. Have it fix all variants.

Now check for, and remove, spyware. Get HijackThis
<http://www.majorgeeks.com/download.php?det=3155> and Spybot S&D
<http://www.safer-networking.org/index.php?page=download>. Both free.
1) Install and run Spybot. First update it ("Search for updates"), then run a
scan ("Check for problems"). Trust Spybot, and make all recommended deletions.
2) Install and run HijackThis. Do NOT make any changes immediately. Save the
HJT Log.
3) Have your HJT log interpreted by experts at one or more of the following
forums (and post it here):
<http://forums.net-integration.net/>
<http://www.spywareinfo.com/forums/>
<http://forums.tomcoyote.org/>
<http://www.wilderssecurity.com/>

If removal of any spyware affects your ability to access the internet (some
spyware builds itself into the network software, and its removal may damage your
network), run LSP-Fix and / or WinsockXPFIx.

Harden your browser. There are various websites which will check for
vulnerabilities, here are three which I use.
http://www.jasons-toolbox.com/BrowserSecurity/
http://bcheck.scanit.be/bcheck/
https://testzone.secunia.com/browser_checker/

Harden your operating system. Check at least monthly for security updates.
http://windowsupdate.microsoft.com/

Block possibly dangerous websites with a Hosts file. Three Hosts file sources I
use:
http://www.accs-net.com/hosts/get_hosts.html
http://www.mvps.org/winhelp2002/hosts.htm
(The third is included, and updated, with Spybot (see above)).

Cheers,
Chuck
Paranoia comes from experience - and is not necessarily a bad thing.