Some of my important folders missing or deleted mysteriously?

[Guest]

Hello,
I am using Microsoft Outlook for my email communication etc. Just last night
I was happily using it without a problem. But today, when I opened my
microsoft outlook...I found out that I am missing some of my important
folders...As if someone deleted it. No one at home can delete my folders
because I am alone...they're mysteriously gone...I am reading about trojans
etc...is it possible that someone got access to my computer and delete
them...(because from time to time my computer is so slow and keeps on
blinking as if someone is using it too while I am using it....(just my
thought). I don't know what to do. My important folders are mysteriously gone
or deleted. Where did they go??? Help please.....

 

[Judy Gleeson \(MVP Outlook\)]

a lot of important information is missing from your post. Let's start with:

Version of Outlook.
What do you have in the Navigation Pain? (that's the section on the left.
It has a blue heading with white writing in it.) Tell us what you DO SEE in
it.
If you are NOT in Folder List view in the Navigation Pain, try it. Do the
folders reappear?

If that didn't "fix" it, tell us what did you do on your computer the day
this happened? Install updates? Install other software?

Judy Gleeson
MVP Outlook
Outlook trainer and author of Productiv_IT with Outlook

read my articles here: www.judygleeson.com
www.acorntraining.com.au
Canberra, Australia

how to post questions: http://support.microsoft.com/?id=555375

 

[Pat Willener]

"Navigation Pain"...?

Navigation Pane

a lot of important information is missing from your post. Let's start with:

Version of Outlook.
What do you have in the Navigation Pain? (that's the section on the left.
It has a blue heading with white writing in it.) Tell us what you DO SEE in
it.
If you are NOT in Folder List view in the Navigation Pain, try it. Do the
folders reappear?

If that didn't "fix" it, tell us what did you do on your computer the day
this happened? Install updates? Install other software?

Judy Gleeson
MVP Outlook
Outlook trainer and author of Productiv_IT with Outlook

read my articles here: www.judygleeson.com
www.acorntraining.com.au
Canberra, Australia

how to post questions: http://support.microsoft.com/?id=555375

 

[Judy Gleeson \(MVP Outlook\)]

No way - I call it the Navigation Pain on purpose. Just wait and see if
that's what the OP's "problem" was. A lot of my private support work is
around the b****y pain hiding things so the average user cannot find them.

Judy Gleeson
MVP Outlook
Outlook trainer and author of Productiv_IT with Outlook

read my articles here: www.judygleeson.com
www.acorntraining.com.au
Canberra, Australia

how to post questions: http://support.microsoft.com/?id=555375