Som of my sub folders are hidden after upgrade

[Guest]

I was using Outlook 2000 and upgraded to 2003. Before upgrading, I backed up
my pst file and after install, 2003 read the data fine or so I thought. There
are some sub folders that are not visible. When I search (with Lookout) I
find my emails. However, they do not appear on my folder list (no + next to
the parent either in case you thought I was a newbie).

Any ideas?

 

[Guest]

How did you get your .PST file into Outlook 2003 -- did you just open it or
did you import from it?

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please reply
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[Guest]

Jocelyn:

Initially, it opended with the first launch of 2003. When I discovered the
problem I tried a full import and a partial import. No luck. Like I said, I
can access the emails from the suspect folders through a search program
called Lookout but they do not display in the tree.

 

[Guest]

Try running the Inbox Repair Tool against your .PST file to see if it finds
any errors. Search your drive for a file called scanpst.exe and run it.
Allow the program to make a backup of your file before it makes any changes.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please reply
only to the newsgroup to preserve the message thread. ***

 

[Brian Tillman]

I was using Outlook 2000 and upgraded to 2003. Before upgrading, I
backed up my pst file and after install, 2003 read the data fine or
so I thought. There are some sub folders that are not visible. When I
search (with Lookout) I find my emails. However, they do not appear
on my folder list (no + next to the parent either in case you thought
I was a newbie).

My suspicion is that you're looking at the default Mail list in the
Navigation Pane. That view doesn't include any folders that are not mail
folders. Choose the Folder List view to see all your folders.

 

[Guest]

That was my first thought too, but since it is subfolders he can't find, I
figured he must be looking for folders of the same type (for example, he sees
his Inbox which is a mail folder, but can't see any subfolders under the
Inbox which would also typically be mail folders). Then again, maybe some
people mix their folder types all over the place...

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please reply
only to the newsgroup to preserve the message thread. ***