Socket Error when sending / recieving mail

[Jason Norton]

Hello

This is a problem that has progressively gotten worse these past week

The error message that began appearing Monday of this week and has intermitenly gotten worse
It started Monday when 1/5 of my home email accounts gave me this erro
Every day since, this error has changed accounts that have the error leading up to today
EVERY account I have now, 5/5, is recieving this error evry time I try to recieve mail or sen

the message error is as follows

The connection to the server has failed. Account: 'pop-server.wi.rr.com (1)', Server: 'pop-server.wi.rr.com', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0

the error is the same except for the account part which is
'pop-server.wi.rr.com (1)
throug
'pop-server.wi.rr.com (5)

please help.............. I have made no changes to my account information or setting since I have made the accounts several months ago.

 

[Gary VanderMolen [MVP]]

Which antivirus are you running? Some of them cause problems with
Windows Mail over time. Make sure your antivirus is not configured
to scan emails.

 

[Jason Norton]

i am running Webroot antivirus

i did turn off the email monitoring and it solved the problem

however i am concerned as a large majority of harmful viruses are self replicating that originate from recieved emails

 

[Gary VanderMolen [MVP]]

Don't be concerned. Email scanning is included in AV products because
all the competitors include it, and it makes for another bullet on the
shiny box for non-savvy buyers.

Even Symantec (Norton), the originator of the email scanning concept,
admits that it is redundant and unnecessary:

"Is my computer still protected against viruses if I disable Email Scanning?
Disabling Email Scanning does not leave you unprotected against viruses
that are distributed as email attachments. Norton AntiVirus Auto-Protect
scans incoming files as they are saved to your hard drive, including email
and email attachments. Email Scanning is just another layer on top of this.
To make sure that Auto-Protect is providing the maximum protection, keep
Auto- Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions."

The above paragraph is from http://service1.symantec.com/SUPPORT/nav.nsf/docid/2002111812533106