Slow System Response

R

Richard Martin

One of my PCs running Windows XP Home Edition began to
experience slow system response about 3 weeks ago. When
I review Task Manager I notice that a file named
spoolsv.exe is taking about 98% of the CPU resources.
What can I do to correct this?
 
R

Rock

Richard said:
One of my PCs running Windows XP Home Edition began to
experience slow system response about 3 weeks ago. When
I review Task Manager I notice that a file named
spoolsv.exe is taking about 98% of the CPU resources.
What can I do to correct this?

It is a valid windows file but also can be a trojan. See this link:

http://www.pestpatrol.com/pestinfo/b/backdoor_ciadoor_121.asp

Do a thorough scan of the system for malware. Run these programs to
check for spyware/malware. After installing update them, then boot into
safe mode and run them. You should update and run them weekly.

Cwshredder
http://aumha.org/freeware/freeware.php#cwshred

Ad-aware SE
http://www.lavasoftusa.com

Spybot Search and Destroy
http://www.safer-networking.org

Bazooka Adware and Spyware Scanner
http://download.com.com/3000-2144-10247783.html

Pest Patrol Free Pest Scanner
http://www.pestscan.com/ScanOrTrial.asp

For viruses, run at least two of these online scans in addition to your
regular up to date AV program:

Online and Downloadable Virus Scanning:

Panda ActiveScan
http://www.pandasoftware.com/activescan/com/activescan_principal.htm

Bit Defender Online Virus Scan:
http://www.bitdefender.com/scan/license.php

Symantec Online Virus and Security Scan:
http://security.symantec.com/ssc/home.asp

TrendMicro:
http://housecall.trendmicro.com/housecall/start_corp.asp

McAfee Online Virus Scan:
http://www.mcafee.com/myapps/mfs/default.asp

RAV AntiVirus - Scan Online
http://www.ravantivirus.com/scan/

F-Secure:
http://support.f-secure.com/enu/home/ols.shtml
 
G

Guest

I have experience the same Spoolsv.exe MO on one of my workstations. Everyone
said it must me a virus or malware. I checked and checked, and re-checked and
the system appeared to be clean. I did find an artical that it appeared to
have resolved my problem.
DO AT YOUR OWN RISK: I am not an expert. Check with someone who is is more
about this. However, this appeared to have resolved my issue with the
Spoolsv.exe running at 99%

To resolve this problem, STOP the PrintSpooler in the Services. Turn Off the
printer. Go to C:\Windows\System32\spool\Printers. Delete all files in the
folder (Expamle: 00020.SHD and 00020.SPL).
 

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