Sleep Problem -- Not Quite What Others Are Experiencing


G

Guest

My problem with Vista's "sleep" mode continues even after I disable "sleep"
mode. My Gateway MX8711 with Vista Home Premium and sleep mode ran fine
until late June, when I think a Windows Update was applied. The computer
refused to come back from sleep mode, and I had to do a hard reboot. Very
annoying.

To try to remedy this, I disabled all sleep features, set all "turn off
monitor after" and "turn off hard drive after" to never, even disabled the
screen saver. Now, if I walk away from the computer for more than twenty
minutes and come back, all of my programs are still open on the screen and
the mouse moves, but the moment I click on anything (a button, window,
Minimize), that program stops responding. I can switch to another program on
the task bar, but then that one will stop working after a single click. No
new programs can be started, Start Menu won't come up, CTRL+ALT+DEL does
nothing, and eventually I have to hard-restart the whole computer (even
though the mouse still moves -- no blue screen of death).

I tried disabling the anti-virus, even running a little program that
"presses the Shift key" every five minutes to try to keep the computer alive
-- no help. The problem occurs on both battery and AC power.

I can "hibernate" the computer, and it will come back fine.

If I am actively working on the computer, there's no problem, but if I leave
it alone for twenty minutes, then I have this "pseudo-sleep" crash. And no,
the cat isn't jumping on any keys in my absence!
 
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C

Carey Frisch [MVP]

Restart your computer, then download and install the
following new updates:

An update is available that improves the compatibility
and reliability of Windows Vista:
http://support.microsoft.com/?kbid=938194

An update is available that improves the performance
and reliability of Windows Vista:
http://support.microsoft.com/?kbid=938979

--
Carey Frisch
Microsoft MVP
Windows Shell/User

----------------------------------------------------------------------

:

My problem with Vista's "sleep" mode continues even after I disable "sleep"
mode. My Gateway MX8711 with Vista Home Premium and sleep mode ran fine
until late June, when I think a Windows Update was applied. The computer
refused to come back from sleep mode, and I had to do a hard reboot. Very
annoying.

To try to remedy this, I disabled all sleep features, set all "turn off
monitor after" and "turn off hard drive after" to never, even disabled the
screen saver. Now, if I walk away from the computer for more than twenty
minutes and come back, all of my programs are still open on the screen and
the mouse moves, but the moment I click on anything (a button, window,
Minimize), that program stops responding. I can switch to another program on
the task bar, but then that one will stop working after a single click. No
new programs can be started, Start Menu won't come up, CTRL+ALT+DEL does
nothing, and eventually I have to hard-restart the whole computer (even
though the mouse still moves -- no blue screen of death).

I tried disabling the anti-virus, even running a little program that
"presses the Shift key" every five minutes to try to keep the computer alive
-- no help. The problem occurs on both battery and AC power.

I can "hibernate" the computer, and it will come back fine.

If I am actively working on the computer, there's no problem, but if I leave
it alone for twenty minutes, then I have this "pseudo-sleep" crash. And no,
the cat isn't jumping on any keys in my absence!
 
G

Guest

Thanks, Carey, but even after I installed the updates as instructed, I'm
still experiencing the problem. All these restarts can't be good for the
hard drive!
 
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G

Guest

If its any consulation, I am experiencing the same exact problems as you but
unfortunately do not have a solution for you. After reading about vista
issues from several diffrent sources it seems that it is definitely and os
issue and not caused by any drivers etc. I am seriously debating returning
this pc and going back to xp...good luck!
 

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