sleep / hibernation mode problem !

M

M

I just bought a toshiba satellite lap two weeks ago.
When it awakes from sleeping mode the computer suddenly stops working (1
hour or 5 hours later, it depends on i dont know what! ), the screen becomes
black but the power lights are still on, the only thing to restore this is to
reboot system! and this problem already used to happen with my old
fujitsu-siemens computer!!! what can i do to solve this annoying prob ???
thanx !
m
 
F

Frank Saunders MS-MVP IE,OE/WM

M said:
I just bought a toshiba satellite lap two weeks ago.
When it awakes from sleeping mode the computer suddenly stops working (1
hour or 5 hours later, it depends on i dont know what! ), the screen
becomes
black but the power lights are still on, the only thing to restore this is
to
reboot system! and this problem already used to happen with my old
fujitsu-siemens computer!!! what can i do to solve this annoying prob ???
thanx !
m

Two weeks old?
Return it for one that works.
 
K

Kerry Brown

M said:
I just bought a toshiba satellite lap two weeks ago.
When it awakes from sleeping mode the computer suddenly stops working (1
hour or 5 hours later, it depends on i dont know what! ), the screen
becomes
black but the power lights are still on, the only thing to restore this is
to
reboot system! and this problem already used to happen with my old
fujitsu-siemens computer!!! what can i do to solve this annoying prob ???
thanx !
m


If it has done this since it started then I'd return it. If it is a new
problem then what changed since you bought the computer? Can you do a System
restore to a time before the problem started? What programs or hardware have
you added since you bought the computer? Here's some tips on troubleshooting
sleep/resume problems.

http://jvert.spaces.live.com/blog/cns!5B074284162A63E3!373.entry
 

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