Skip two label Avery 4013

[Guest]

Okay, I have been all over the place trying, or I should say leaving messages
asking for help. I have a post in one of the other groups here also, but
thoguht i'd give it a shot here.

This use to work when we were using MS Word '97 on Windows 98, but now we
have Windows 2000 Pro and Word 2000 (I have tried this with Word '97 loaded
on the Windows 200 machine also).

I have tried a number of setting changes, label definitions, drivers, etc to
no avail. What is happening is that when I send the print to the OKI ML590
with the 4013 Labels loaded it prints the first page of labels (12 up) then
skips two labels and prints 12 more, skips 2 and so on.

I have tried as suggested to change the label type in mail merge to 4010's,
but when I do that and send the print to the printer, it form feeds all the
labels through without printing anything.

I have replaced the printer driver with the Epson LQ drivers, no fix. I have
laoded the OKI ML590 drivers, no fix. Currently I have the OKI ML 590 drivers
loaded.

Today, I went through the normal process and using Word '97 I went through
Tools, Merge, Mailing Labels and created a whole new set of labels to output
to the Okidata ML590 printer. I set the printer to 12" form length and tried
the print. It went twelve skipped teo, 12, skipped 2, and so on.

Next, I though 'output to a PDF'. I did this and it looked good so I sent it
to the Okidata ML590 and it printed correctly, no skipped lables.

Now what's with that?

Please help. This is driving me to drinking in me old hot rod Lincoln.

Thank You

 

[Doug Robbins - Word MVP]

OK these are fan-fold labels used with a dot-matrix printer? It's been a
long time, but look for a DIP switch setting on the printer that perhaps
controls skip perforations or something like that.

--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP

 

[Guest]

Doug,

Appreciate the feedback. Yes, it has been a long time since 'anyone' has had
to deal with DOT matrix, but it is great for us. We have a machine that we
stack up to a 1000 envelopes on and then feed the 4013's in and it labels the
envelopes in about five minutes. I digest.

Anyway, this unit does not have dip switches. It is controlled by the 'menu'
panel on the front. But, yes there is a setting for 'skip over perforations'
yes or no. I have tried it both ways and it still has not resolved the issue.

But, I do feel it is not at the printer level, but back with Windows 2000
Pro. Given using two virtually identical computers, both using Word '97 and
the only difference is the OS, That is Windows 98se versus Windows 2000 Pro,
then I must conclude that Windows 2000 pro is causing the issue.

I did a little experiment yesterday and found that in Windows 2000 Pro,
using Word '97 I could send the labels to a PDF. Then open the PDF labels and
send them to the printer and it did not skip two labels.

I continue to search for the 'real' answer, not a 'work around'.

Thanks Again.