Six XP Updates

[Garo9]

I have read many of the posts with regard to Win XP Updates from MS and
worked through the suggested steps. None seem to have resolved my problem.
This particular machine is running XP Home SP3. The following six updates
continually fail, even after all of the suggested steps plus others.

KB947355
KB945432
KB943973
KB945185
KB953432
KB907417
KB951548
KB921598

Even when hidden I still nagged to permit them to load. The registry has
been scrubbed (CCLEANER), the temp folders emptied, etc. All AV and firewalls
have been turned off during execution.

Any new ideas would be greatly appreciated

P.S. This is a legal copy of WINXP.

 

[MowGreen [MVP]]

It would help *immensely* if you included the updates description
besides the KB number. One has to look up each KB to determine which
update failed.
Since these all appear to be security updates for Office 2K3:

How to troubleshoot an update installation by using log files in Office 2003
http://support.microsoft.com/kb/884290

or, from: http://support.microsoft.com/kb/945432

" How to get help and support for this security update

For home users, no-charge support is available by calling 1-866-PCSAFETY
in the United States and in Canada or by contacting your local Microsoft
subsidiary. For more information about how to contact your local
Microsoft subsidiary for security update support issues, visit the
following International Support Web site:
http://support.microsoft.com/common/international.aspx "

Tell them the KB numbers of the security updates for Off 2K3 and that
they will not install.


MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============

 

[Muzafar Ganie]

Hi,
Can You mention the error message if any
otherwsie check the windowsupdate.log file for the error message

steps to check the windows update log file
star->run->windowsupdate.log and press enter

check any ox8 error code with recent date

Muzafar

 

[PA Bear [MS MVP]]

Put your Office 2003 CD into the appropriate drive bay then try again.

If you've hidden them at Microsoft Update but they've already downloaded,
you'll still be prompted to install them.

 

[Muzafar Ganie]

Muzafar Ganie 8/28/2008 3:33 PM PST





Hi,
Can You mention the error message if any
otherwsie check the windowsupdate.log file for the error message

steps to check the windows update log file
star->run->windowsupdate.log and press enter

check any ox8 error code with recent date

Muzafar

 

[Garo9]

All,

Thank you for your comments. Here are the troubled items with title:

* Title = Security Update for Microsoft Office 2003 (KB921598)
* Title = Security Update for Microsoft Office 2003 (KB947355)
* Title = Security Update for Microsoft Office Outlook 2003 (KB945432)
* Title = Security Update for Microsoft Works Suite 2005 (KB943973)
* Title = Security Update for Office 2003 (KB945185)
* Title = Update for Microsoft Office Outlook 2003 (KB953432)
* Title = Update for Office 2003 (KB907417)

Checked the windowsupdate.log for ox8 erros, none found. Used CTL F search
of the entire file as well as visual scan.

Inserted original disk & reboot, etc - no impact.

Will try calling MS support.