Site will connect from one site but down the street it says can not find

[Peri S]

Please help me.
We have 2 offices down the road from each other, from one location we type
in our web address and there is no problem, but at the other building no one
can pull up the site, it says we can't find...
I know the internet is up (i'm at the location that can not pull up the
site)
Please give me suggestions on what I can do to connect to our website.
Sincerely
ps

 

[Speilman_54]

Who is hosting you site, is it in house, as well try posting your site
to see if anyone else can connect to it.

 

[Guest]

I have the same problem - the websites I cannot access are www.thomascook.com
and www.manchesterairport.co.uk I know both sites are up and running as I
can easily access them from another PC - just not able to on mine. I get
can't find server or more frequently I get a invalid syntax error. It
doesn't matter if I use the full http address or try to access the sites via
an internet browser - there's absolutly no joy in geting into the sites. I
could do with some help too!

 

[Frank Saunders, MS-MVP OE/WM]

I have the same problem - the websites I cannot access are
www.thomascook.com
and www.manchesterairport.co.uk I know both sites are up and running as I
can easily access them from another PC - just not able to on mine. I get
can't find server or more frequently I get a invalid syntax error. It
doesn't matter if I use the full http address or try to access the sites
via
an internet browser - there's absolutly no joy in geting into the sites.
I
could do with some help too!

Check for a file named HOSTS with no extension (not Hosts.sam). It may be a
hidden file. Open it with Notepad and remove any line referencing the site.
Or, rename HOSTS to OLDHOSTS

 

[Robert Aldwinckle]

....

I have the same problem - the websites I cannot access are www.thomascook.com

FWIW my first nslookup for this timed out twice, forcing me to reissue it.
If that is happening to you too, repeatedly, it would explain your symptom.
In that case you might have to insert an entry in your HOSTS file to
substitute:

E.g based on my nslookup response

<response>
Non-authoritative answer:
Name: www.thomascook.com
Address: 146.101.166.200
</response>

you would add the following line to your HOSTS file

<example>
146.101.166.200 www.thomascook.com

and www.manchesterairport.co.uk

I didn't have any trouble with the lookup for that one

<response>
Non-authoritative answer:
Name: www.manchesterairport.co.uk
Address: 194.73.163.130

I know both sites are up and running as I
can easily access them from another PC - just not able to on mine.

That doesn't answer the first question the responder asked:


E.g. does the other PC get the same DNS addresses?
Hint: in a cmd window on each computer enter

ipconfig /all

then do a right-click, Find (Up) Servers to see DNS Servers addresses
each use. If they aren't at least from the same site your comparison
would just mean that one was more reliable than the other (at least for
the problem lookups).


Similarly if they both have different HOSTS file entries
such that one uses an override but the other doesn't
you would also not have a fair comparison (but might
have an explanation for why one works and the other
doesn't).

I get can't find server

or more frequently I get a invalid syntax error.

That's a good clue. I have seen that response to telnet 80 simulations.
Evidently some sites do not like us using HTTP 1.0 and assume HTTP 1.1
and may react strangely if that is not used. So make sure that you are using
HTTP 1.1 in all cases (e.g. via Options, Advanced tab, Browsing section)


Good luck

Robert Aldwinckle
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