Silverlight error message

[Yvonne York]

Please advise if this issue should be addressed in another newsgroup.

My OS: WinXP Pro SP3 (fully patched and updated to current status).
My Browser: IE7 (fully updated and patched).

<http://*.microsoft.com/> is added to the 'Trusted Sites' zone.

Some time ago (I forget when but it was after installing SP3) I
downloaded/Installed:
Microsoft Silverlight 1.0.21115.0
and a few weeks ago accessed:
http://www.microsoft.com/emea/spotlight/sessionh.aspx?videoid=359
and I was able to see the video presentation without any problems.

Today I wanted to see this video presentation again but wasn't able to
because of this:
Silverlight error message
ErrorCode: 4001
ErrorType: MediaError
Message: 4001 An error has occurred.

So, I updated to:
Microsoft Silverlight 2.0.31005.0 Installed On 19-Oct-08

When trying to access:
http://www.microsoft.com/emea/spotlight/sessionh.aspx?videoid=359
I got the same error message as above.

Any idea what's causing this?

Live Search and Google searches for ErrorCode: 4001 all came up with a
different 'ErrorType'.
TIA

 

[FrankV]

I just tried it and the video is working correctly for me. Only thing
different is I have IE8.

Frank

 

[Jim]

Please advise if this issue should be addressed in another newsgroup.

My OS: WinXP Pro SP3 (fully patched and updated to current status).
My Browser: IE7 (fully updated and patched).

<http://*.microsoft.com/> is added to the 'Trusted Sites' zone.

Some time ago (I forget when but it was after installing SP3) I
downloaded/Installed:
Microsoft Silverlight 1.0.21115.0
and a few weeks ago accessed:
http://www.microsoft.com/emea/spotlight/sessionh.aspx?videoid=359
and I was able to see the video presentation without any problems.

Today I wanted to see this video presentation again but wasn't able to
because of this:
Silverlight error message
ErrorCode: 4001
ErrorType: MediaError
Message: 4001 An error has occurred.

So, I updated to:
Microsoft Silverlight 2.0.31005.0 Installed On 19-Oct-08

When trying to access:
http://www.microsoft.com/emea/spotlight/sessionh.aspx?videoid=359
I got the same error message as above.

Any idea what's causing this?

Live Search and Google searches for ErrorCode: 4001 all came up with a
different 'ErrorType'.
TIA

Look here
http://silverlight.net/blogs/jesseliberty/archive/2008/01/31/download-error-code-4001.aspx

 

[williamtell]

Suggestion, if your origional version was the beta, you should have
uninstalled it before you downloaded and installed 2.0. Uninstall both and
try a fresh download and install of 2.0.

 

[Yvonne York]

Thanks for the link. Yes, it must be some kind of a bug. Now, all of a
sudden I can watch the video presentation

 

[Jim]

Glad to know it`s ok .

Thanks for the link. Yes, it must be some kind of a bug. Now, all of a
sudden I can watch the video presentation