Silicon SIL0680 Configuration tool reports error. I don't see it...

[Mike Dasberg]

Hello,

I'm running two mirrored RAID Sets on our Server. Today, the SilCfg
Tool send me an e-mail, stating the one harddisc from set 0 was
dropped from the RAID. I inspected the status log of the configuration
tool, but I find it inconclusive.

It states, that the slave drive on set 0 has been dropped, due to
"SMART Status: Exceeded" (so it says in the logfile) or "SMART
Information: Status Threshold exceeded" how it is called in the
software itself. But, the "Secondary Slave Device Information" states
that SMART is well and the drive is healthy.

What does that mean? Do I have to replace HDD?

Many thanks for answers in advance!


Regards,
Mike Dasberg


SiICfg Configuration Information.
05-October-2005 21:08.40
SiICfg Version 1, 1, 0, 9

Computer Information -
Name ZEUS
Windows NT 5.0
Service Pack 4

Adapter 0 Information -
Chip Model PCI-680
Chip Revision 0002
Chip Type RAID
Driver Status 0
Major Version 1
Minor Version 1
File Version 1, 0, 1, 7
File Date Fri May 31 16:35:02 2002
PCI IRQ 11
PCI Bus Number 0
PCI Device Number 13

Primary Channel Information -
IDE Base Address DC00
Alt Base Address E002
DMA Base Address EC00
80 Pin Cable Yes

Master Device Information -
Device Type Disk
Hot Spare No
Model Number Maxtor 6E040L0
Firmware Version NAR61EA0
Serial Number
Current Mode UDMA 6
Supported Modes UDMA 6,UDMA 5,UDMA
4,UDMA 3,UDMA 2,UDMA 1,UDMA 0,MDMA 2,MDMA 1,MDMA 0,PIO 4,PIO 3,PIO
2,PIO 1,PIO 0,
Bytes\Interrupt N/A
Media Type Nonremovable
ATA Version ATA/ATAPI-7
SMART Support Yes
SMART Enabled Yes
SMART Status OK
Look-ahead Enabled
Write Cache Enabled
Capacity 39205 MB

Slave Device Information -
Device Type Disk
Hot Spare No
Model Number Maxtor 6E040L0
Firmware Version NAR61EA0
Serial Number
Current Mode UDMA 6
Supported Modes UDMA 6,UDMA 5,UDMA
4,UDMA 3,UDMA 2,UDMA 1,UDMA 0,MDMA 2,MDMA 1,MDMA 0,PIO 4,PIO 3,PIO
2,PIO 1,PIO 0,
Bytes\Interrupt N/A
Media Type Nonremovable
ATA Version ATA/ATAPI-7
SMART Support Yes
SMART Enabled Yes
SMART Status OK
Look-ahead Enabled
Write Cache Enabled
Capacity 39205 MB

Secondary Channel Information -
IDE Base Address E400
Alt Base Address E802
DMA Base Address EC08
80 Pin Cable Yes

Master Device Information -
Device Type Disk
Hot Spare No
Model Number Maxtor 6E040L0
Firmware Version NAR61EA0
Serial Number
Current Mode UDMA 6
Supported Modes UDMA 6,UDMA 5,UDMA
4,UDMA 3,UDMA 2,UDMA 1,UDMA 0,MDMA 2,MDMA 1,MDMA 0,PIO 4,PIO 3,PIO
2,PIO 1,PIO 0,
Bytes\Interrupt N/A
Media Type Nonremovable
ATA Version ATA/ATAPI-7
SMART Support Yes
SMART Enabled Yes
SMART Status OK
Look-ahead Enabled
Write Cache Enabled
Capacity 39205 MB

Slave Device Information -
Device Type Disk
Hot Spare No
Model Number Maxtor 6E040L0
Firmware Version NAR61EA0
Serial Number
Current Mode UDMA 6
Supported Modes UDMA 6,UDMA 5,UDMA
4,UDMA 3,UDMA 2,UDMA 1,UDMA 0,MDMA 2,MDMA 1,MDMA 0,PIO 4,PIO 3,PIO
2,PIO 1,PIO 0,
Bytes\Interrupt N/A
Media Type Nonremovable
ATA Version ATA/ATAPI-7
SMART Support Yes
SMART Enabled Yes
SMART Status OK
Look-ahead Enabled
Write Cache Enabled
Capacity 39205 MB



RIO information -
Major revision 1
Minor revision 1
Array conflicts No
Number of sets 2

Set number 0 information -
Set name SiI RAID 1 Set
Set type Mirrored Set
Set state Online
Set location Secondary Master
Meta version 2.00
Capacity 39204 MB
SMART Support Yes
SMART Enabled Yes
SMART Status Exceeded
Allow hot spare Yes
Members count 2

Members information -
Member index 0
Device index 2
Member state Current
Rebuild precent N/A

Member index 1
Device index 3
Member state Dropped
Rebuild precent N/A


Set number 1 information -
Set name SiI RAID 1 Set
Set type Mirrored Set
Set state Online
Set location Primary Master
Meta version 2.00
Capacity 39204 MB
SMART Support Yes
SMART Enabled Yes
SMART Status OK
Allow hot spare Yes
Members count 2

Members information -
Member index 0
Device index 0
Member state Current
Rebuild precent N/A

Member index 1
Device index 1
Member state Current
Rebuild precent N/A

 

[crispycode]

Same thing happened to me today. Is the controller going bad or is it
one of the drives??? I will run diagnostics when rebuild is finished.

 

[Mike Dasberg]

Hi,

Same thing happened to me today. Is the controller going bad or is it
one of the drives??? I will run diagnostics when rebuild is finished.

I've put the drive back into the RAID Array. The Array rebuild without
errors, and until now everything works fine.

Still, I would like to know *why* the drive was dropped from the RAID
Array. Any clues on your side?

Regards,
Mike

 

[Arno Wagner]

Hello,

I'm running two mirrored RAID Sets on our Server. Today, the SilCfg
Tool send me an e-mail, stating the one harddisc from set 0 was
dropped from the RAID. I inspected the status log of the configuration
tool, but I find it inconclusive.

It states, that the slave drive on set 0 has been dropped, due to
"SMART Status: Exceeded" (so it says in the logfile) or "SMART
Information: Status Threshold exceeded" how it is called in the
software itself. But, the "Secondary Slave Device Information" states
that SMART is well and the drive is healthy.

What does that mean? Do I have to replace HDD?

That does mean that you have to get more information. Use a SMART
monitoring tool to look at the individual SMART state of your disks.
Personally I use the smartmontools, for other tools look around
this group, it is a frequently discussed topic.

Since the drive was dropped from the array sometheing is clearly
wrong and you should find out what it is. It is not necessarily the
disk or even the controller. Could also be the PSU or other things.
Could be that the disk temporarily exceeded a non-critical attribute.

When you have the detailled SMART attribute listung for all disks
you can tell more. You can also post them here for more advice.

Arno