Shutting IE6 causes PC to lock up

[Guest]

I'm running IE6 on Windows 98.

For the last few months most of the times (about 3 in 4) when I finish using
IE6 and close the last window then I find my PC is completely locked up and
will not allow me to do anything. So all I can do is either press
Ctrl-Alt-Del or switch it off.

Has anyone got any ideas what is causing this? Has something got corrupted
and if so what can I do to fix it?

Thanks for you help.

 

[Don Varnau]

Hi,
It's likely that another program is causing this- possibly legitimate-
possibly malware (adware, spyware, hijacker, etc.)

Go to Internet Options> Advanced> uncheck "Enable third-party browser
extensions." Restart. That will tell you
if a browser extension is causing the problem. You will still have to find
the troublesome program, add-on, etc. You should re-enable browser
extensions- some are good. ;-)

Disable (for diagnostic purposes) programs such as pop-up blockers,
security, toolbars and other add-ons for IE, anti-virus, etc. Take a look at
any program that might be interfering with IE. You may have to reconfigure,
reinstall, or not reinstall, a program.

ToolbarCop from http://windowsxp.mvps.org/toolbarcop.htm may find an add-on,
BHO or context menu item you've overlooked.

If not caused by a legitimate program, you should conduct a thorough search
for malware.
See these sites for help:
The Parasite Fight http://www.aumha.org/a/quickfix.htm
Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm
Malware Removal and Prevention Overview - CastleCopsWiki:
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Overview
Bugs, Glitches & Stuffups: http://www.mvps.org/inetexplorer/Darnit.html
Removing Malware:
http://www.elephantboycomputers.com/page2.html#Removing_Malware
What you can do about spyware and other unwanted software:
http://www.microsoft.com/athome/security/spyware/spywarewhat.mspx

Hope this helps,
Don
[MS MVP- IE]