Shutting down

[Guest]

My computer seems to work fine, except when I shut it down. It goes through
all of the normal actions but freezes just short of actually turning off. I
can manually shut it off and it starts up just fine, or I can push the
restart button and things work normally also.
Any suggestions?

 

[R. McCarty]

At shutdown, XP has to close running applications, stop services and
write out the users' profile hive to disk. Sometimes the system will have
to allow a "Time-Out" to happen before it continues the process. You
could check the System Event Log for errors. However, Microsoft has
released an add-on Service, "User Profile Hive Cleanup" that helps the
PC to correctly shutdown. I would download/install it first and see if
the issue gets resolved - if not you would need to investigate further to
see what is causing the issue(s).
The add-on service is available from here:
http://www.microsoft.com/downloads/...6d-8912-4e18-b570-42470e2f3582&DisplayLang=en