shutdown problems

[dcrdc53]

When i shutdown my windows xp pro program, error message
saying "rundll32.exe program is not responding" and I
have to manually shut down the window. What is this and
how can I fix this???

 

[Chuck]

When i shutdown my windows xp pro program, error message
saying "rundll32.exe program is not responding" and I
have to manually shut down the window. What is this and
how can I fix this???

There are many reports, and different opinions:
<http://search.yahoo.com/search?fr=fp-pull-web-t&p=rundll32.exe+not+responding>

I'd suspect spyware.

First, download LSP-Fix and WinsockXPFIx from <http://www.cexx.org/lspfix.htm>,
and CWShredder from <http://www.majorgeeks.com/download4086.html>. All are
free.

Next, close all Internet Explorer and Outlook windows, then run CWShredder.
Have it fix all variants.

Now check for, and remove, spyware. Get HijackThis
<http://www.majorgeeks.com/download.php?det=3155> and Spybot S&D
<http://www.safer-networking.org/index.php?page=download>. Both free.
1) Install and run Spybot. First update it ("Search for updates"), then run a
scan ("Check for problems"). Trust Spybot, and make all recommended deletions.
2) Install and run HijackThis. Do NOT make any changes immediately. Save the
HJT Log. <http://forums.spywareinfo.com/index.php?showtopic=227>
3) Have your HJT log interpreted by experts at one or more of the following
forums (and post it, or a link to your forum post, here):
<http://forums.net-integration.net/>
<http://forums.spywareinfo.com/>
<http://forums.tomcoyote.org/>
<http://www.wilderssecurity.com/>

If removal of any spyware affects your ability to access the internet (some
spyware builds itself into the network software, and its removal may damage your
network), run LSP-Fix and / or WinsockXPFIx.

Cheers,
Chuck
Paranoia comes from experience - and is not necessarily a bad thing.

 

[Malke]

When i shutdown my windows xp pro program, error message
saying "rundll32.exe program is not responding" and I
have to manually shut down the window. What is this and
how can I fix this???

This error usually is connnected with having spyware on the computer. Do
the normal troubleshooting: Scan with a current antivirus program
(meaning a version not earlier than 2002 and using updated virus
definitions). Then remove spyware with Spybot Search & Destroy from
www.safer-networking.org and Ad-aware from www.lavasoftusa.com. Be sure
to update these programs before running them. These programs are free,
so run them both since they complement each other. It is best to run
antivirus and spyware removal tools in Safe Mode. You may also need to
run CWShredder from http://www.spywareinfo.com/~merijn/index.html .
Please read the instructions carefully. Also, make sure you've visited
Windows Update and applied all security patches. Make sure you are
running a firewall.

Malke