Shutdown problem

[Ronaf]

Hi folks,

I have vista home premiun, when I try to shut it down it diplays the message
'shutdown' and it got stuck there.
Any ideas,

TIA

 

[Keith B. Rosenberg]

We have had an issue with Norton Antivirus that causes that.
Despite two support sessions with Symantec, no cure was
forthcoming. We had to go to a different Antivirus product.