Shut down

[Erik]

When I shut down XP it does a restart. I make sure to
click on the shut down button in the start menu and in the
dialog box, but it still does a restart. Please help me.

Sincerely frustrated,
Erik

 

[Will Denny]

Hi Erik

For shutdown/restart problems, please have a look at MVP Jim Eshelman's web
site:

http://aumha.org/win5/a/shtdwnxp.htm
http://aumha.org/win5/a/tshoot.htm

--

Will Denny
MS-MVP Windows - Shell/User


| When I shut down XP it does a restart. I make sure to
| click on the shut down button in the start menu and in the
| dialog box, but it still does a restart. Please help me.
|
| Sincerely frustrated,
| Erik

 

[Alex Nichol]

When I shut down XP it does a restart. I make sure to
click on the shut down button in the start menu and in the
dialog box, but it still does a restart.

You have something that is crashing on being asked to close - and the
system's 'automatically restart' is cutting in. Turn this off: in
Control Panel - System - Advanced, click Settings in the Startup and
Recovery section. There uncheck 'automatically restart'. You can also
usefully change the 'write debugging information' to (none). You may
now get a Blue screen failure instead, but at least will get some
guidance as to what is happening